Horrible Experience!!
This was my first time selling a house so I didn't know better and trusted her completely. She told me to take the money out of the equity in the house and a couple days later drove me to two banks where I was denied the loan. She told me I needed to try a third bank and she then drove me to a furniture store and told me apply for a $5,000 line of credit. Those "hard pulls" within one week took a major hit on my credit score.
When I couldn't come up with the money Paulette under priced my house, called me at 10 PM yelling for me to "take the money! take the money!" from the first offer. She flat-out refused to present a counter offer saying "they won't pay more". (How would she know that?) She then met with the buyers and their agent alone - AFTER we had scheduled a meeting together.
When I said I would not show up for the closing, Paulette gave that confidential information to the buyers' agent, Mary Weisbrod Aiana, also of Charter One. She then told me I would be sued and left me homeless. Paulette and Mary both made close to $6,000 in profit (at my expense) but I lost money. I called Tom Jackson, the broker-in-charge, to let him know what happened but he just hung up. Therefore, he is equally complicit in this scam because Paulette reports to him. .
After I wrote about her on Zillow and Trulia, Paulette had her friend, attorney Thomas J. Finn of Hilton Head Island, threaten me. I strongly suggest you steer clear of all of these people. Paulette did not help me sell my home, she caused me to lose it. Avoid them at all costs.