Champion Property Management Reviews 45

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Great Letting agency. Proactively supportive to ensure both Landlords and their tenants are served well long term. Jon and his team also respond quickly and efficiently to address and resolve any issu... See more

Rated 5 out of 5 stars

Tammy Clarke is a first rate professional. She is a credit to Campions. Tammy is reliable and supportive she keeps me fully informed about any issues relating to my property. Tammy has dealt with p... See more

Company replied

Rated 5 out of 5 stars

We rented a 5-bed house from Champion Property a couple of years ago, and they were extremely friendly, professional and helpful. Any time we had any issues Jon was very prompt in helping us get them... See more

Rated 1 out of 5 stars

I left the property feeling let down, offended, and personally attacked. The agent was inappropriate about my friends (the current tenants) and simply offensive saying very rude things about them. H... See more

Company replied

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

We provide a personalised property management service in Norwich, specialising in the student rentals sector. We can undertake all aspects of property management, lettings and maintenance, and you are supplied with a dedicated property manager who will look after you, your property and your tenants.


Contact info

3.6

Average

TrustScore 3.5 out of 5

45 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Why is it all the people who are…

Why is it all the people who are telling the truth give one star and the 5 star's is not a full review

8 February 2026
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Hi Wayne, I don't seem to have any record of a Wayne on our system, so not sure if you have the wrong company? We are a small independent student letting agency based in Norwich UK. Can you please clarify who your review is for and what is your negative experience?

Rated 5 out of 5 stars

I have recently changed my Letting…

I have recently changed my Letting Agent and appointed Champion Property Management Ltd. I wanted to share my experience so others can have the benefit of an honest and frank review in case they are thinking of changing their Agent. I have been really impressed with Champion’s professionalism and attention to detail. From the outset when reviewing Champion’s Landlords contract it is clear they do things properly and have a thorough understanding of the business. They are clearly concerned that their tenants are properly looked after whilst ensuring Landlords’ interests are correctly protected. My experience with Champion is “night and day” better than the service I received from my previous Agent. I can thoroughly recommend Champion Property Management to any Landlord who appreciates a professional service but also wants to make sure that tenants are properly looked after.

10 December 2025
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Thank you Phillip for your kind words - greatly appreciated.

Rated 5 out of 5 stars

Tammy Clarke is a first rate…

Tammy Clarke is a first rate professional. She is a credit to Campions. Tammy is reliable and supportive she keeps me fully informed about any issues relating to my property. Tammy has dealt with potential issues with clarity and sensitivity. I am grateful to her for her hard work on my behalf.

14 August 2025
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Hi Gemma,
I'm delighted to hear you have had a good experience with Campions, but were are a different company. I'm sure they would appreciate the review on their page.

Rated 4 out of 5 stars

Satisfied with Campions so far.

Since renting with Campions I have been satisfied with the property, the service I have received and the reaction of the personel when speaking with them on the phone.
I have been particularly impressed with Lisa Mason and any dealings i have had with her

24 July 2025
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Hi, I think you have us mixed up with another company - we are Champion Property Management, a student letting agency in Norwich, UK.

Rated 5 out of 5 stars

Alex and Jon from champion were lovely.

Alex was very helpful, and very kind to us. Would fix any issues and come to the rescue whenever we asked. As uni students that don’t know how to fix things very well, this came in handy a lot. Highly recommend. Jon was also very helpful in our first year of living in the house and the passover of the house from each member of champion was great.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Landlords avoid.

Landlords avoid.
Immoral and unethical practices.

18 May 2025
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

HI Richard, I think you may have us mixed up with another company, as we have no record of you. We are an independent student letting agency in Norwich, UK.

Rated 5 out of 5 stars

If you can have a company like this it simply isn’t worth the hassle of “doing it yourself!”

Having tried the “do it yourself” model of letting our student property, and suffered the nightmare of non payment, damage no one would admit to and constantly demands from unreasonable tenants, I was exceptionally relieved to find Champion Properties. I had resigned myself to a drop in income due to their “cut” but I was so wrong! The house now earns us more than before, the bills are included so we don’t need worry about damp issues. The house is definitely the “home from home” we wanted for our tenants, Joe & crew maintain it to an excellent standard and rarely trouble us for our input! Hand on heart, I have no hesitation in recommending them!

4 February 2025
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Thank you so much for your kind words and lovely review - we're delighted you have had such a positive experience.

Rated 5 out of 5 stars

Professional and Personable

Champion Property Management provide a remarkable service. Their honest, straightforward advice and guidance makes working with them incredibly easy. Highly professional and well-informed about the rental market in Norwich and the UK, their team are not only helpful but a pleasure to interact with. I look forward to working with them for years to come.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Very pleased with the service from this letting agent. Organised, helpful, professional with a great knowledge of the student market. From the earliest stages of renovation of the property to letting to students, the advice we have had has been spot on. This property management company genuinely cares about landlords and students.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

I have used Champion Property…

I have used Champion Property Management since 2016 having previously managed my property myself. I have found them to be highly professional, and expert in their field of Student Lettings. They appear to go out of their way to establish good relationships with both the Tenants and myself and have resolved any issues promptly and efficiently. Highly recommended.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

unprofessinoal and insulting

I left the property feeling let down, offended, and personally attacked. The agent was inappropriate about my friends (the current tenants) and simply offensive saying very rude things about them. He soon moved on to say that it’s unlikely for me to get the property as he doesn’t like my personality and found me "arrogant". As a young 19-year-old woman, being personally attacked by a man on my own made me feel very emotionally overwhelmed and offended. This experience was appalling and unprofessional.

He has emailed me to apologise for his behaviour but you can’t turn back time.

8 December 2023
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Dear Sophie,

I have thought long and hard as to whether or not to respond to this review. I am sorry for the way you felt when leaving the viewing, but as you have made certain false claims publicly, I feel I do need to set the record straight.

When you arrived, I simply said, “we have a group of lads who have been living here, who aren’t the clean and tidiest, but they’ve had a good clean up today, and I’m sure you can look past any mess.” I made no further comments about the current tenants. This is common, and a comment often made to help prospective tenants look past the current tenants belongings and any mess.

You immediately indicated that you knew the existing tenants, and said you wouldn’t call them friends. You began speaking about them in very derogatory terms, saying that the boys have a ‘reputation’, that the house was infamous, and you almost refused to go in one room, making comments about ‘catching something’ and ‘not going near the bed’. As the viewing went on, you were extremely abrupt and rude, and seemed to think it was OK to bad mouth our tenants constantly as we went through the house, which I felt increasingly uncomfortable about.

As the viewing drew to a conclusion, you asked me “I want the house, so what do I do to get everyone else bugger off!”

I explained that if we had multiple enquiries, we would collect applications and choose the best group. You then scoffed and laughed, saying “well you let to these guys!” and then “So what are my chances of getting it”

By this point, I was offended on behalf of our tenants, and personally offended that you had suggested that we as a company were somehow incompetent because we had chosen to let to the current group. I then let you know that your chances were not likely, because we had a large number of groups viewing the property that day, you had turned up with only one person out of 4. I also said that you had actually come across rather rude during the viewing. Whilst this was all true, it was unprofessional of me to have said this, especially as we were on our own in the house.

You then clearly got very upset, and realising my error, I immediately apologised and tried to clarify myself, but the damage was done. I accept that I overstepped the mark, and have apologised for this, both at the time, and in a follow up email later that day. I am sorry for the way they made you feel, and I should not have said anything, however my comments were still factual, and I trust they help you to secure a property by conducting yourself differently in future viewings.

Rated 5 out of 5 stars

My experience with Champion Property Management was one that was stress-free and honesty from the beginning of my interest to the sealing of the deal and documents presentation.

My experience with Champion Property Management as a client was superb ranging from their customer care service through the sealing of the business deal. I am happy to have come in contact with Champion Property Management as I never regretted doing business with the company. Through this company, I am now an estate land owner in the city of Abuja. All thanks to the management of Champion Property Abuja.

Sunday Chigbo Prosper

24 July 2023
Unprompted review
Rated 5 out of 5 stars

A business that does as it says

Although renting a house isn't simple, Champion removed a lot of the stress by making all documents and information easily accessible and in one place. The relationship our house were also able to form with Jon and the team was friendly yet professional. I also found that damages and deposits were handled very fairly.

There are very few businesses the actually work well and do as they say, in my opinion, Champion is one of them.

14 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent management company!

Excellent management company. Their knowledge of the student let market far exceeds any other companies that I spoke to previously and their attention to detail is outstanding.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

We rented a 5-bed house from Champion Property a couple of years ago, and they were extremely friendly, professional and helpful. Any time we had any issues Jon was very prompt in helping us get them sorted out. Cannot recommend highly enough.

5 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Management

My housemates and I had a great experience with Champion Property. They helped us find and move into two different properties during our time in Norwich, and were extremely helpful and understanding during the entire process. Whilst living at the two houses, they were always fast to respond to our issues and enquiries, and would always do their best to solve any problems that popped up.
Besides the great service, they're also really nice guys, and seem genuinely interested in making sure everyone is happy with the property arrangement.

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Jon and the team are exceptionally good at what they do - always professional, reliable and communicative, they put considerable effort and attention to detail into everything they do. Complete pleasure to engage with.

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Was renting with Champion for a year…

Was renting with Champion for a year and extremely happy with the service. As soon as an issue arose we would contact them and they would have it solved ASAP to a good standard. No unnecessary fees at the end and happy to have received most of my deposit back. Overall very pleased. Would definitely rent with them again and would recommend to other students.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Great people to let from!

Great people to let from, never had any disputes or problems. Any time something needed fixing it was done without any hassle. Just really decent people.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Faultless

Champion Property Management has been excellent in every aspect of letting our home for us. There is nothing they could do any better; the fees are incredibly reasonable and they have looked after our home very well. If we're ever in a position to let a property in the future, we will certainly use Champion Property Management again.

9 June 2020
Unprompted review
Champion Property Management logo

Reply from Champion Property Management

Thank you Holly for your kind words.

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