Chairish Reviews 4,442

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are accurately described and often exceed expectations. Many people highlight the excellent service, from the initial purchase process to the efficient and careful delivery. The staff and delivery teams are frequently commended for their professionalism, helpfulness, and positive attitudes, making the overall experience smooth and enjoyable. However, some customers also noted issues with delivery, including delays and items arriving damaged. A few people mentioned discrepancies between product descriptions or photos and the actual item received, particularly concerning color or undisclosed defects. There were also occasional concerns about shipping costs and the handling of returns or damaged goods.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers frequently express satisfaction with items being... See more

Delivery service

Consumers generally express satisfaction with the delivery service, highlighting fast and efficient shipping,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items for being exactly... See more

Service

People report positive experiences with service. Customers frequently praise the excellent workmanship,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Frank Reenskaug mid-century modern teak rocking chair makes me smile every time I walk into my living room. It arrived quickly and while the packing method was unexpected (encased in plastic film... See more

Rated 5 out of 5 stars

I have been purchasing from Chairish.com for years. When the mainstream manufacturers stopped producing my “look” I turned to Chairish. We have never had a product arrive that was anything except wh... See more

Rated 5 out of 5 stars

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was... See more

Rated 5 out of 5 stars

The selection in your online catalogue and the service from your seller were excellent. What I find hard to put up with from online big businesses is this constant asking us what we think, etc. I don'... See more


Company details

  1. Used Furniture Store
  2. Antique Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store

Written by the company

Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Dansk Burchetta

I have recently been collecting Dansk Burchetta glass ware. I’m glad that Cherish is a resource for vintage items.

13 April 2026
Rated 4 out of 5 stars

Cherish was great.

The Cherish part of the purchase was great,but the seller left out a significant defect on the silverplate lid..this really disappointed me as I purchased the container as a gift. I don't need it, so I wonder if I should fi d someplace to resilver the lid.

13 April 2026
Rated 5 out of 5 stars

Expand Your Search

Searching locally for the perfect set of chairs left me empty handed. After turning to Cherish I found just what I needed. Customer service was helpful with my questions and the white glove delivery was expeditious and seamless. The condition of the chairs was exactly as described and I was absolutely delighted with my purchase.

12 April 2026
Rated 4 out of 5 stars

More communication regarding shipping…

More communication regarding shipping and the timing of delivery would have been helpful. I had a two-day heads up on the delivery after placing the order 3-4 weeks prior. The delivery person himself did a nice job on the actual delivery when it happened.

11 April 2026
Rated 1 out of 5 stars

Incredibly disappointed

I am incredibly disappointed in my purchase and overall response from Chairish. I bought a couch that said “suede style” in the listing, but in the actual materials description was listed as suede ONLY. I felt that justified the high price of the couch. I even asked for more pics, but you can’t tell in the pictures. Upon delivery it’s a scratchy upholstery not even close to suede. I complained to Chairish that I felt that was deceptive marketing and they offered me a ridiculous $100 towards ANOTHER purchase- not even a refund. Buyer beware- you have to pay for return shipping. I will never buy on Chairish again.

10 April 2026
Unprompted review
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

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