I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... See more
I bought a chain and 2 sprockets for my VFR800 and fitted them myself. Quick delivery, good communications, everything went well. Good quality parts.
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... See more
Company details
- Motorcycle Shop
- Motorcycle Dealer
- Motorcycle Equipment and Accessories Store
- Motorcycle Parts Store
- Motorcycle Repair Shop
Written by the company
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Contact info
Monarch House, Long Leys Road, LN1 1DT, Lincoln, United Kingdom
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4.8
Excellent
893 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dangerous And poor quality my chain…
Dangerous And poor quality my chain snapped after only 2 weeks of use on my Honda cb500f would not recommend instead spend the bit extra on a DID chain
7 February 2025
Unprompted review
Reply from Chains and Sprockets
Hi Edward, We are sorry to hear about the issues you were having with your chain. I have tried to search up and order for yourself on our system, however could not find any record of your order. Would you be able to contact us and send us your order details, so we can look into this further for you? Having not heard from this customer or been able to find them on our despatch database we would like to mention that all our DID chains are genuine DID. Thanks, Chains & Sprockets
Fast process and delivery
Fast process and delivery, easy to order, kept up to date all the way through
9 January 2025
It was good I'm not much for writing…
It was good I'm not much for writing reviews but it was good.
2 January 2025
came super quick which helped because…
came super quick which helped because my chain got some abse from the grit recently
3 January 2025
FANTASTIC CUSTOMER SERVICE
I called to ask about a Chain and sprockets for a Honda CT125 Hunter trail that I could not find on the website. Within a few minutes they had identified the parts required and I received them three days later. Great help and fast service.
6 January 2025
impressive responses during Christmas period
i was impressed at the speed with the order was despatched. i was in urgent need of the parts and Jen organised it all to arrive quickly.
26 December 2024
Great value for money sprockets
Great value for money sprockets. Website had plenty to choose from thankfully.
Quickly sent out to me. Which was a nice bonus.
I'll definitely be using the again.
2 December 2024
Correct item supplied at a good price…
Correct item supplied at a good price with rapid dispatch. Many thanks, will do business again.
26 November 2024
A Great Supplier
I phoned for parts availability, got a quick response, then information on how to order. My order showed delivery times and the part arrived as stated. A great company to deal with and good pricing too. Will use them again.
8 November 2024
Good price plus quick delivery
25 October 2024
Speedy dispatch of item ordered ( spare…
Speedy dispatch of item ordered ( spare chain link), which enabled me to complete job quickly
3 October 2024
The Place To Go For Sprockets...
Excellent & helpful advice over the phone when I could not identify required product. Quick service and very reasonable prices.
27 September 2024
Sprockets are good quality
Sprockets are good quality, good price and very fast delivery. Hi was most impressed. Thanks
26 September 2024
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