Lanta Cha-Da Beach Resort Reviews 3

Before booking flight tickets i have made research and reservation so that i would know my budget and if we could afford it.
So the 5th of July 23 i am booking 3 Gold rooms and get a confirmation on the booking. Then i am ordering the flight tickets. However here the 28th of august in the morning without any further notice i just get an email from Agoda saying that I have cancelled my booking. I think there must have been a mistake but both Lanta Chada Beach Resort and Spa and Agoda is not helping just throwing back and forth and wont take responsibility. The rooms are still available but to a much higher rate than i booked. So the lesson must be that they are greety hustlers that wont hesitate cancelling a confirmed booking if they spotting the opportunity for making more money. Dont care if they are destroying your vacation.

We booked Lanta Cha-da Beach Resort through Expedia with payment in place, one week before departure I receive an email saying that due to payment problems my booking has been automatically canceled… I am requested to contact the accommodation directly which I do through Expedia's form , also sends an email to Expedia.
Expedia quickly responds that I should contact the hotel directly, when I announce that I have done this through Expedia's form but have not received a reply, I am asked to call the hotel promptly.
After getting the wrong phone number from Expedia, I finally managed to get to the hotel reservation where you very kindly refer me back to Expedia…
New contact with Expedia, this time on the phone, I can confirm that within the framework of its mandate, the friendly man at Expedia does not succeed in correcting the problem. I end up with information that Expedia will send a cancellation confirmation email as well as an invitation to look for other accommodation.
This probable cause of my problem was that my credit card was not open for internet purchases or purchases abroad. In my case, I had not received any clear information that my credit card must be open for purchase after I made my reservation.
I think it is very bad of the hotel (Lanta Cha-da Beach Resort) not to contact me so in this case I had the opportunity to open my card for purchase and that Expedia could not help and solve the problem that you have been with create.
Judge my surprise when I open the email with the cancellation confirmation from Expedia and find that I have to pay a cancellation fee corresponding to the full amount of the stay. At the time of writing this is still an open question…

So my advice is: don't use Expedia to book this hotel, even if everything looks OK, you can end up getting blown up on your booking and also required a cancellation fee!