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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that items never arrived. This issue often led to frustration, especially when products were needed by a specific date. Reviewers also consistently reported negative experiences with refunds, citing difficulties in obtaining them, incorrect amounts, or lengthy waiting periods before a refund could even be requested. Conversely, a small portion of people felt satisfied with the delivery service, noting that their orders arrived promptly and were well-packaged. Some customers also mentioned receiving good quality products and appreciated the value offered. A few other people also felt that the customer service was great, with the company working to resolve missing deliveries and offering reshipments or refunds when issues arose.

Based on these reviews

Rated 3 out of 5 stars

Good quality products but don’t be in a hurry for them to arrive they take Ages!! In my experience around 4/6 weeks. Don’t give up It’s not a scam / just very frustrating!!!

Company replied

Rated 1 out of 5 stars

Used this company for over a decade but not only had my latest order more than doubled in price but after 2 months it still never arrived. Usually it would arrive within day. They are blaming shippi... See more

Company replied

Rated 1 out of 5 stars

Order ID 1025251-1757996709 Ticket [13585] : 1025251 Your request (#13585) has been received on October 24, 2025 6:12 pm and is being reviewed by our support staff. *********** Item not r... See more

Company replied

Rated 1 out of 5 stars

After having a refund due to some liquid supplement turning out to be a powder. Also see similar review below so not just me. I am now 'no longer allowed to shop with them'. This is after being a cust... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Health and Beauty Shop
  3. Weight Loss Service

Written by the company

Buy weight loss, sports, performance diet pills and health supplements and other vitamins at Centurysupplements.com


Contact info

3.0

Average

TrustScore 3 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t believe it

Can’t believe it! I had chat gpt trying to turn me away from ordering saying that products are sketchy , delivery is shocking and that’s even if they get delivered!!!

Obviously I don’t trust AI 😂😂😂 I ordered any way!
4 days to UK……. Top class product!

Been without ephedrine for years since the banning. Had the odd backstreet lab version, shit obvs!

All I can say is you’ve helped an 44 year old overweight ADHD mum of an even adhder 8 year old get her zest back.

I’m not recommending these over adhd meds but they helped me massively when I was younger. My body has had a good kick up up the sphincter this last few days.

Already shed water weight.

Thanks so much century I’m a customer for life now!

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered vitamins over 2.5 weeks ago

Ordered vitamins over 2.5 weeks ago ! Still hasn’t been shipped.
This is incredibly slow.
They definitely need to work on their shipping and logistics if they want repeat customers.

26 November 2025
Unprompted review
Century Supplements logo

Reply from Century Supplements

Hi Nicole,

Thank you for the feedback.

We ship all orders promptly, Please check your spam folder for your shipped order confirmation e-mail.

Can you please e-mail us directly or update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 1 out of 5 stars

After 6 months and constant delays on…

After 6 months and constant delays on the products purchase to arrive. Still not sign of the product neither a refund. Even I have followed their process.

18 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Antonio,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 2 out of 5 stars

Loyalty means nothing so disappointed

I have used this company for years never had a problem, bit buti am still waiting for an order I made in Sept, and being told to wait till the 16th of November and if nothing arrives to then get back In contact for a refund is a joke, apparently problems with airmail and then promised I would get my item from their “UK Warehouse” which again never happened, if you have a UK warehouse why does it need to be airmailed to me, prices have doubled as well so you would think they would ensure that thier service is better, as a returning customer I understand things go wrong from time to time but feel I was just being led along either they have no stock or business is not as good as it once was. Telling me my money is safe with them when I asked for refund is not good enough you are not a bank I donmt need you to look after my money just send what I paid for, Hopefully I get my y delivery before Christmas

16 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Will,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 1 out of 5 stars

Item not received

Order ID 1025251-1757996709
Ticket [13585] : 1025251
Your request (#13585) has been received on October 24, 2025 6:12 pm and is being reviewed by our support staff.

***********

Item not received.

Emails inquiring about delivery not loffowed up..

£160 gone

16 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Martin,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 5 out of 5 stars

never disappointed

never disappointed, quick and (so far) save delivery to Germany.

10 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Matthias,

Thank you for the feedback, It's much apprciated.

Happy to hear your order arrived quickly.

Have a great evening.

All the best,
Century Supplements

Rated 5 out of 5 stars

Awesome store

Awesome store, customer service helps and is friendly

10 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Lars,

Thank you for the very kind feedback, It's much appreciated.

We really appreciate your business.

Have a great evening.

All the best,
Century Supplements

Rated 1 out of 5 stars

Delivery failure

Delivery failure - nothing after 6 weeks

9 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Jacqueline,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 5 out of 5 stars

Century worked with me to put right a…

Century worked with me to put right a missing delivery.

4 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Heena,

Thank you for the kind feedback.

Happy to hear any issues with your order were resolved quickly.

Have a great evening.

All the best,
Century Supplements

Rated 1 out of 5 stars

Order never received

Order never received. Told to wait 60 days before I can get refund. Ordered 2nd September 2025, told to wait 60 days for refund. That would be 2 November and still not arrived to date 1st November 2025.

2 September 2025
Rated 5 out of 5 stars

Brilliant company

Brilliant company - been buying from them for YEARS and nothing is ever a problem. Forget all the others, save yourself a load of hassle, and stick with Century Supplements.

Rock-solid 10/10

2 September 2025
Century Supplements logo

Reply from Century Supplements

Hi Conor,

Thank you for the very kind feedback and for beng a loyal customer.
We really do apprciate it.

Have a great evening.

Regards,
Century Supplements

Rated 5 out of 5 stars

My order didnt arrive however when i…

My order didnt arrive however when i contacted century and explained they reposted 😁

4 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Caroline,

Thank you for the kind feedback,

Sorry for the inconvenience caused by the original order not arriving, Glad the issues was resolved.

Have a great day.

All the best,
Century Supplements

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they always listen to any enquiries I have regarding shipping. I will choose to order from their website rather than shopping around.

5 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Beverley,

Thank you for the very kind feedback, It is very much appreciated.

Have a great day.

All the best,
Century Supplements

Rated 1 out of 5 stars

Used this company for over a decade but…

Used this company for over a decade but not only had my latest order more than doubled in price but after 2 months it still never arrived. Usually it would arrive within day. They are blaming shipping telling everyone to wait 60 days before they will ship (ship out what wasn’t shipped in the first place by sounds of it).
New management or something I’m guessing but it’s not reliable anymore
Ordered 18 august but as of 20th October nothing has been delivered

18 August 2025
Unprompted review
Century Supplements logo

Reply from Century Supplements

Hi Jennifer,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive. We still more than happily offer a replacement package after the 60 days have passed.

I see that a replacement order was shipped on November 10th under order id - 1025476

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 2 out of 5 stars

Orders are only about 60% successfully…

Orders are only about 60% successfully delivered. When ive asked them can they resend a product that hasn't turned up they just say wait longer ive waited 6 months for one of my orders so it ain't turning up and no refund offered, ive seen many reviews saying the same thing and its a shame as they used to be reliable.

14 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Christopher,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive. We still more than happily offer to send a replacement package after the 60 days have passed.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 2 out of 5 stars

was using this company for many years

was using this company for many years, however over the past few months, several deliveies have no arrived, some times I had to chase up on tickets raised and then told to wait 60 days before any refund would be given, really good service but unfortunately no longer using due to the experience over the past few months.
updated as requested -
thank you for your response, there are 2 orders that have not yet arrived, both from August 1025044 and 1024984

13 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Becki,

We're very sorry for the delays with your orders.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive. We still more than happily offer a refund or to send a replacement package after the 60 days have passed.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 1 out of 5 stars

Didn’t receive pills which I asked for…

Didn’t receive pills which I asked for in July and needed them before September for my wedding which ruined the way I wanted wedding to be like . I was told they may take month or so nothing but told can take longer which was too late and then still never turned up weeks later ! Very disappointed as needed those bits to help me train to look great for my wedding which I didn’t get to my goal . Very disappointing

5 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Stuart,

We're very sorry to hear that your order has not yet arrived with you.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive. We still more than happily offer a refund or to send a replacement package after the 60 days have passed.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 1 out of 5 stars

I still haven't received the order

I still haven't received the order. I understand it was posted out and it may have been lost. However this is 2nd occasion this has happened so I have just given up

4 August 2025
Century Supplements logo

Reply from Century Supplements

Hi Stephen,

We're very sorry to hear that your order has not yet arrived with you.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive. We still more than happily offer a refund or to send a replacement package after the 60 days have passed.

Can you please update you review to include your order number please so that i can contact you directly to resolve any issues you have.

Please reply or send us an email to customerservice@centurysupplements.com or info@centurysupplements.com

Sorry again for any inconvenience.

All best,
Century Supplements

Rated 3 out of 5 stars

Good quality products but don’t be in a…

Good quality products but don’t be in a hurry for them to arrive they take Ages!! In my experience around 4/6 weeks. Don’t give up It’s not a scam / just very frustrating!!!

9 June 2025
Century Supplements logo

Reply from Century Supplements

Hi Sandy,

We're very sorry to hear that your order took longer than expected to arrive with you but thank you for the honest feedback.

Our shipping policy has been increased to 60 days, Which we understand is frustrating but unfortunately orders have been taking longer to arrive due to the ongoing postal strikes with Canada Post.

Sorry again for any inconvenience and have a great weekend.

All best,
Century Supplements

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