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Rated 1 out of 5 stars

I ordered a keyboard, Order No. 49911, shoulda known better, package ordered 8/29/26, arrived 9/8/2026, ten days later, keyboard I ordered was DOA, will not power on, what kind of service will I get f... See more

Rated 1 out of 5 stars

ordered an otterbox phone cover for my obsolete g7 cell phone...bought new phone before cellxpo item came...tried several times to contact company because they wont reimburse me unless they give me a... See more

Rated 5 out of 5 stars

Customer service and communications with CellXpo was excellent. I would not hesitate to place another order with CellXpo. I ordered a mouse meant for a MAC computer. I sent an email to customer ser... See more

Rated 4 out of 5 stars

At first I was skeptical about CellXpo when I did not receive my order. Wrote an email to customer service and found out that the Jabra BT 8040 Bluetooth headset that I had order was not in stock. C... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store

Information provided by various external sources

Online shopping for Cell Phone Accessories, Bluetooth Headsets, Cell Phone Batteries, from a great selection at everyday low prices


Contact info

2.0

Poor

TrustScore 2 out of 5

104 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.0

All reviews

(104)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Understand you are buying defective product in some way.

Understand that buying from this company means you are buying a used/returned product that is defective in some way. Most importantly, DO NOT expect any sort of support or backing from them. I expected that I was buying a new product and that is not the case. It is best to order products from amazon where problemed items can be easily returned. They will respond to this negative review with a dismissive way stating the fault is mine.

12 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolute trash

Absolute trash. Ordered UR Beats earphones and instead I got something that resembles them. They came in drug dime plastic bags, the ear gummies looked like they were cut with scissors, the cables was not flexible, the quality of the sound was trash, and it didn't have a serial number.

4 October 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company! Sold a reconditioned headset to me as though it was a new one on sale. Listed the regular price with a line through it and their price next to it without telling me it’s reconditioned. Then when I tried to contact them their website was mysteriously down for a number of days. My credit card company did not support me because Cellxpo said I didn’t contact them first. DO NOT DO BUSINESS WITH THEM. My headset now doesn’t work just a few months after buying them!

19 July 2022
Unprompted review
Rated 2 out of 5 stars

SOAKING WET

I ordered a waterproof Phone case. The case shipped quickly. It arrive undamaged on the outer mailing packaging. When I opened it, the inside box for the phone case had some visible wear and tear, and water damage. I though it was just because it's an older phone case.
When I opened the packaging, the case inside was FILLED WITH WATER, the actual phone case, the waterprood phone case was retaining water. The paper and packaging inside the box where all soaking wet. This product had clearly been in a flood, and was submerged underwater, and they sold it anyways.

4 February 2022
Unprompted review
Rated 1 out of 5 stars

Do Not Buy from CellXpo.

I ordered two Google home speakers. When they arrived both had small holes in the fabric. That didn't bother me since the speakers would be out of sight. I set up one of the speakers and it works fine. The second speaker does not work. My Google home app will not recognize it. I have factory reset it x3. uninstalled and reinstalled the app on my phone with no change. I sent an email to CellXpo describing the problem and received this reply:
product ships in good and working condition and is tested prior to shipping
for technical support you may contact google at (650) 253-0000

13 May 2021
Unprompted review
Rated 1 out of 5 stars

If I could give NEGATIVE stars

If I could give NEGATIVE stars, I would!!! 🤬🤬 I ordered two refurbished Plantronic Explorer 50 Bluetooth Headsets Dec 29. I should’ve received my order in January-it NEVER CAME! My USPS confirmation said it was delivered, but as I stated to the customer service, I’ve had mail delivered to me, the wrong address, which clearly stated other’s address’, SEVERAL times. They didn’t send me my product, refused to issue me a refund, and now I’m seeking further action.

DO-NOT-PURCHASE-FROM-THEM!!

28 February 2021
Unprompted review
Rated 1 out of 5 stars

This is clearly one of the worst sites…

This is clearly one of the worst sites to order from. I ordered a replacement LG HBS730 Bluetooth headset thinking that it would be authentic but it wasn’t not only did they send me what I didn’t order the item was damaged and did not work! I tried to contact them via email no return call no return email. I wouldn’t mess with this company they are fraud!

10 February 2021
Unprompted review
Rated 1 out of 5 stars

LG Tones Headset

Do not use this Co.they are a scam they will not ship your item and they will not respond to emails and no phone number to call them.I wish i had read all the reviews first.Stay away from Cellxpro if you don't want to get scammed.

21 December 2020
Unprompted review
Rated 1 out of 5 stars

I bought LG earphones when I got them I…

I bought LG earphones when I got them I found out they were used and not working I then tried to return them and they made me pay for shipping $15 to send them back to them and after all they never returned the money because the were asking me for an arma # which I gave them the one they emailed me but they said that was it I asked to talk to someone but no answer I am disappointed 😠

27 August 2020
Unprompted review
Rated 1 out of 5 stars

Purchased date was 5-25-2020 $76.90 was…

Purchased date was 5-25-2020 $76.90 was spent online for a Blue parrot Blue Tooth Headphone set for a Cell Phone. Today is August 12th Item hads not arrived yet cannot be reach by phone you can fill out a form online they you will be reached within 2 days by Email, no email arrived shop at your own RISK.

12 August 2020
Unprompted review
Rated 1 out of 5 stars

My son ordered a bluetooth from this…

My son ordered a bluetooth from this place, took forever to receive it, and then when it did get here it was missing the charger and car vent clip. Sent them an email and they tried to tell me nothing was wrong with it, took pictures of the packaging showed them it was use, then they said we only had 7 days to return it, well by the time they said this 7 days were up... I do not recommend..

14 July 2020
Unprompted review
Rated 1 out of 5 stars

If you buy from these crooks you've…

If you buy from these crooks you've been warned. You'll get junk if you even get anything. I got scammed by them. Look them up on the BBB website. You'd be better off giving your money to someone deserving. STAY AWAY.

9 May 2020
Unprompted review

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