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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products advertised, finding them defective or not as described, and experienced issues with returns. Customers also frequently expressed disappointment with the staff, citing concerns about objectivity and professionalism, and were unhappy with the overall service, including program cancellations and news coverage. The majority of people were also critical of the company's social media presence and felt that the cancellation process for certain shows was poorly handled.

What people talk about most

Social media

Users describe ambiguous interactions with social media. Some reviewers mention that "it's all over social... See more

Product

Customers consistently note negative experiences with product quality and accuracy. Many reviewers received... See more

Staff

Consumers find staff to be negative. Many reviewers express dissatisfaction with the current team, citing... See more

Service

Reviewers highlight negative aspects of service. Many consumers express disappointment with programming,... See more

Cancellation

Reviewers express strong dissatisfaction regarding cancellations. Many customers are canceling their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I saw the report about New York's new tunnel project and CBS news quoted something called "Punchbowl news" ?? Saying that Trump said he would restore funding if they promised to change the tunnel... See more

Rated 1 out of 5 stars

I used to watch CBS news especially Nora Odonnell nightly religiously. I am disappointed with how the format of reporting is not really news. I also find that the news is repetitive. I like Tony D ,... See more

Rated 1 out of 5 stars

After spending $80 on a video doorbell advertised as Bell and Howell I am unable to connect it after many many trials. When trying to find a Help online or by phone, there is no way to speak to any hu... See more

Rated 1 out of 5 stars

It’s official! CBS has entered an accelerated enshi**fication flywheel shedding cycle. Having ruined the weekday CBS mornings show, long ago. Now, it’s the Saturday morning edition, with t... See more


Company details

  1. TV store
  2. Electronics Store
  3. Television Station

Information provided by various external sources

Watch CBS television online. Find CBS primetime, daytime, late night, and classic tv episodes, videos, and information.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

832 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Partisan cowards

I have been a loyal viewer of 60 minutes for decades and Stephen Colbert for years. I have found Colbert to be informative and entertaining and 60 minutes is truly americas conscious.
The recent settlement of the 60 minute lawsuit and the cancellation of Colbert indicates to me that the network has lost its integrity and is no longer deserving of my patronage. Bye.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Today’s coverage of the John Deer was…

Today’s coverage of the John Deer was disappointing. There are definitely favorites of who they cover. Yes, I am a Fowler fan and he was one of the top 10 players who were -4 or -5 under for the day. Never saw him on the last hour or so of the coverage today. For those of us who follow a variety of players..it is disappointing that there is a preference of who gets covered. Cover more players and you might get better ratings! Just saying!

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I don't care which side of politics…

I don't care which side of politics they are on but they need to quit saying "experts" before literally everything. The experts have been wrong about everything. They could use the phrase "people who are bad at guessing" or if they wanted to keep the word experts they could say "bad experts who are bad at their job" but to constantly use the word experts and then have them be wrong is ridiculous.

25 June 2025
Unprompted review
Rated 2 out of 5 stars

Cbs is always protecting criminals and…

Cbs is always protecting criminals and radicals on the left anyone who speaks TRUTH and facts they trie to slander 😤 it's 100 percent bias no one to hold them to account they shouldn't be a credited news affiliate at all

9 June 2025
Unprompted review
Rated 1 out of 5 stars

I hate your website !

I hate your website !
So I am waiting for alllll your commercials to finish….finally done they start to talk the news… the guy tells one short thing that happens over the weekend and then we go back to commercials!!!!
I HATE YOUR NEWS STATIONS…THE WHOLE SETUP SUCKS!!! You people seriously need some work and new faces! 2 PEOPLE TO TELL THE NEWS???!! Really? One reads out half and the other reads out the other half….. CBS USE TO BE THE THE BEST OF THE BEST… USE TO BE 🫤

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Stop canceling good programming

Stop canceling good programming. SWAT was one of my favorite shows to come home and watch. I look forward to every season anticipating when it would start now you’ve gone and take it away.

17 May 2025
Unprompted review
Rated 2 out of 5 stars

Programing Blunders

It seems CBS is becoming the absolute experts at canceling a show that ends with a never to be solved cliffhanger, NCIS Hawaii and now FBI international. Absolutely amazing the lack of vision of the programing people. Thankfully there are three other networks and a plethora of streaming options, Oh and by the way great move replacing Nora O'Donnell, so that the tandem can tank the ratings even further

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Went I was watch my favor shown now…

Went I was watch my favor shown now cancer The Equalizer and SWAT are two of the best shows on TV why would you cancel them we want you to bring them back yeah so many other bad shows on that you have continuously so year after year kept on I'm sure they didn't have high reviews

14 May 2025
Unprompted review
Rated 1 out of 5 stars

ordered three items a month ago no…

ordered three items a month ago no contact no update finally i get in touch with someone they convinced me to let them reship so 9 days later still not shipped
still have not received refund of 156 bucks hopefully i will they are a joke cant ship simple order and we saw this being recommended on cbs morning show what a scam and waste of time.

9 April 2025
Unprompted review
Rated 3 out of 5 stars

We really like CBS but here lately they…

We really like CBS but here lately they are cutting all the good shows like FBI, SWAT, Poppa's house, neighborhood, equalizer and others that I know for sure had good ratings, most of these shows have black actors and what is CBS doing?? Is this a racist thing are what?? I'm going to stop watching CBS because there won't be nothing worth watching!!!!

10 May 2025
Unprompted review
Rated 4 out of 5 stars

The app is easy to use

The app is easy to use. The ads are not too bad. The quality of playback is good. What I do NOT like is the fact that if you have to stop playback of a previously aired episode, you have to start all over from the beginning and fast forward to the spot where you stopped. Sometimes, people do not have time to watch the show in its entirety. The writers of the app
should fix that. You should be able to start back where you left off. If that were changed, I would give the app 5 stars.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Cancel shows

What is it with CBS keep cancelling all the good shows I love watching, which my list is long. I just don't understand why when they all had good ratings.

5 May 2025
Unprompted review

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