CBB Mobil Reviews 65,867

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more

Company replied

Rated 5 out of 5 stars

Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )

Company replied

Rated 3 out of 5 stars

Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more

Company replied

Rated 5 out of 5 stars

I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt... See more

Company replied

Company details

  1. Mobile Network Operator
  2. Internet Provider

About CBB Mobil

Written by the company

Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
  1. Find svar på dine spørgsmål på
    Hjælp
  2. Kontakt vores kundeservice
    cbbmobil

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Danmarks stærkeste netværk

Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.

Se vores mest populære produktkategorier og mobiltelefoner her.

Produktkategorier

Mobiltelefoner

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Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

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Rated 4 out of 5 stars

Let at “gå til” og professionel proces

Let at “gå til” og professionel proces, incl. opfølgning, leverancer og feedback.

17 March 2025
CBB Mobil logo

Reply from CBB Mobil

Det er som sød musik i mine ører, Bo 🎶

Din feedback betyder virkelig alverden, og jeg er så glad for, at du tog dig tid til at kigge forbi og give en anmeldelse.

Ha’ den CBBedste mandag!💛
Cecilie, CBB

Rated 5 out of 5 stars

very nice

Nice good i am happy

17 March 2025
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Reply from CBB Mobil

I’m doing a little happy dance over here! 💃🎉
Your words just made my day brighter! 😄

Thank you so much for the review – I’m thrilled to hear you're happy!

Let’s keep the good vibes going! 🙌💖

Cecilie, CBB

Rated 5 out of 5 stars

god kunderservice

11 March 2025
CBB Mobil logo

Reply from CBB Mobil

Yay! Mária, du varmer mit tele-hjerte 🤩🙌🎉

Tak, fordi du kigger forbi med 5 flotte stjerner hér på Trustpilot 💛

Dem suser jeg straks videre med, så mine super seje kolleger kan få dem at se!

CBBedste hilsner,
Linda

Rated 3 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

There actually is 💛 You can download it here: https://play.google.com/store/apps/details?id=com.cbb.self_service&pli=1

Have a nice evening.

Best regards,
Anne, CBB

Rated 5 out of 5 stars

CBB Very Good

CBB Very Good

10 March 2025
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Reply from CBB Mobil

Thank you very much, Mohamad💛

We love to hear that you think our service is very good, we do our very best to be as helpful as possible 🎉

Thanks a lot for the 5 big stars! ⭐⭐⭐⭐⭐

With kind regards
Mathias, CBB 🎉

Rated 5 out of 5 stars

I like this service

I like this service

10 March 2025
CBB Mobil logo

Reply from CBB Mobil

Short, sweet, and straight to the point – we love it! 😍🙌 Thanks for the kind words, we’ll keep the great service coming your way. Have an awesome evening! 💛✨

Best regards,
Rosa

Rated 5 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Speedy and top-notch – just the way we like it! ⚡🙌 Thanks for the kind words, we’ll keep the good vibes and great service coming. Have an amazing evening! 💛✨

Best regards,
Rosa

Rated 5 out of 5 stars

Hassle free and fast service within…

Hassle free and fast service within budget.

5 March 2025
CBB Mobil logo

Reply from CBB Mobil

Wauw, I'm glad to hear that you experienced a fast and easy service, Avishek 👌

Thanks a lot for the lovely review 🙏

Great weekend to you!

Kindest regards
Aksel, CBB

Rated 5 out of 5 stars

Amazing service

Amazing service , really good kundeservic3

6 March 2025
CBB Mobil logo

Reply from CBB Mobil

Aw, you’re making us blush! 😍 Huge thanks for the kind words – we love keeping our customers happy, and we’ll keep the amazing service coming your way 🚀📱

Have an awesome evening – you deserve it! 💛

Kind regards,
Rosa

Rated 5 out of 5 stars

Alting fungere bare og vi er super…

Alting fungere bare og vi er super glade for vores Streaming tjenester CBB Mix .
Kan kun anbefales

4 March 2025
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Ihhh tak for anbefalingen, Torben 🙌🏽 Det er bare en fornøjelse at læse!

Når I er glade, er jeg i den grad også glad 💛

I må have en god aften.

Kærlige gule hilsner,
Anne, CBB

Rated 5 out of 5 stars

God Apple tellefon

God Apple tellefon, nem at Instalere - Hurtig ekspedition - nem bestilling på Nettet.

21 February 2025
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Reply from CBB Mobil

Det er jeg virkelig glad for, Ingolf✨🤩

Nu er du helt up to date med din nye telefon og klar til at knipse billeder, høre dejlig musik og hvad ved jeg💛

Jeg håber, at du bliver glad for den og ønsker dig en dejlig aften.

Små søde hilsner,
Camilla, CBB

Rated 5 out of 5 stars

Easy transferring from one service to…

Easy transferring from one service to this. Also, I have received a clear message about my payment before and after promotion. I appreciate transparency!

23 February 2025
CBB Mobil logo

Reply from CBB Mobil

Smooth and hassle-free – just the way it should be🚀📱

We're all about making things easy and keeping you informed every step of the way. Transparency is key, and we're thrilled you appreciate it💛✨

Thanks for your kind words – we're lucky to have you with us🙌😊

Eva, CBB

Rated 1 out of 5 stars

Very unhappy.

I was told that my mobile contract stays the same but since i wasn't using my full 100GB data volume, I got suggested to have less to also pay less. However, I got downgraded from 5G to 4G. Considering that CBB has similar prices to what I got with 5G and also with more data, I feel a bit scammed.

21 February 2025
CBB Mobil logo

Reply from CBB Mobil

I sincerely apologize if we didn’t inform you about the switch from 5G to 4G. That’s on us 🙁

I would love to find a good subscription for you that includes 5G and meets your needs in terms of price! Feel free to message me at trustpilot@cbb.dk or call +4550505050, and we’ll be more than happy to help💛

Thank you for your feedback, and have a great evening.

Kind regards,
Camilla, CBB

Rated 5 out of 5 stars

Easy 5G internet setup & competitive…

Easy 5G internet setup & competitive price

14 February 2025
CBB Mobil logo

Reply from CBB Mobil

Easy setup and a price that won’t break the bank? That’s how we roll🚀📶

Glad to hear you’re loving it – fast, smooth, and hassle-free, just the way it should be😎💛

Have a nice day, Novi!

Eva, CBB

Rated 5 out of 5 stars

It was a Very Good Experience buying…

It was a Very Good Experience buying from this Company, i will recommend this Company, Always

2 February 2025
CBB Mobil logo

Reply from CBB Mobil

I am so happy to read your amazing review, Gustaf 😍👏⭐

It means so much to us, when you take the time to give us your feedback 🤜🤛

Thank you for the bright stars and warm recommendation 🤝🤩🎉

CBBest regards,
Linda

Rated 1 out of 5 stars

I had an absolutely terrible experience…

I had an absolutely terrible experience with CBB Mobile. When I traveled to Asia, my CBB Mobile had no network at all, so I didn’t even use it. Yet, I was charged for data usage I was completely unaware of.
To make things worse, they suddenly closed my number without giving me any time to resolve the issue. They even handed my case over to Alektum without any prior notice. When I called CBB customer service, they were completely unhelpful, saying they couldn’t do anything and that my number was permanently closed.
As if that wasn’t bad enough, they continued sending me subscription bills even after my number was shut down! The treatment and service from this company are beyond terrible. I strongly advise everyone to Avoid CBB Mobile at all costs!

30 January 2025
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

I'm really sorry to hear that Chona

When you travel to a country that is not included in our international packages, you receive an SMS with the cost of having usaged in the country.

Based on what you write, I think that you have used data abroad, as it goes really fast.
You should very much like to receive an email that we are missing your payment.
We also notified you several times about the missing payment before the case was sent to debt collection.
They have also come by email. Maybe they ended up in your spam filter?

I would really like to check whether the notifications have been sent out on time.
You can send me an email at trustpilot@cbb.dk

Best regards
Cecilie, CBB

Rated 5 out of 5 stars

Jamen det virker jo bare

Jamen det virker jo bare, så enkelt er det 👍

27 January 2025
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Juhuuu, hvor er det herlig læsning, Mads 🥳🎉

Det er lige før konfettien flyver hér ved skrivebordet, når jeg læser med 😍

Du kan tro, at hele Tele-strup er på den anden ende, når du tager dig tiden til at kaste stjerner efter os ⭐🥳

Tak! 💛

CBBedste hilsner,
Linda

Rated 5 out of 5 stars

best of the best

best of the best

25 January 2025
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Best of the best, er nok et af de største komplimenter jeg kan forestille mig, Alan 💛🤗 Og derfor skal du have tusind tak for din skønne anmeldelse! 🙏 Den sætter vi virkelig pris på herinde 🙋‍♂️

Jeg ønsker dig en fantastisk aften! 🌟

Mange små gule hilsner 🟡
Jonas, CBB

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