Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )
Company replied
Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more
Company replied
I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt... See more
Company replied
Company details
About CBB Mobil
Written by the company
Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
Danmarks stærkeste netværk
Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.
Se vores mest populære produktkategorier og mobiltelefoner her.
Produktkategorier
Mobiltelefoner
Brug for hjælp?
Written by the company
Contact info
4.5
Excellent
66K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Let at “gå til” og professionel proces
Let at “gå til” og professionel proces, incl. opfølgning, leverancer og feedback.
17 March 2025
Reply from CBB Mobil
Det er som sød musik i mine ører, Bo 🎶
Din feedback betyder virkelig alverden, og jeg er så glad for, at du tog dig tid til at kigge forbi og give en anmeldelse.
Ha’ den CBBedste mandag!💛
Cecilie, CBB
Reply from CBB Mobil
I’m doing a little happy dance over here! 💃🎉
Your words just made my day brighter! 😄
Thank you so much for the review – I’m thrilled to hear you're happy!
Let’s keep the good vibes going! 🙌💖
Cecilie, CBB
god kunderservice
11 March 2025
Reply from CBB Mobil
Yay! Mária, du varmer mit tele-hjerte 🤩🙌🎉
Tak, fordi du kigger forbi med 5 flotte stjerner hér på Trustpilot 💛
Dem suser jeg straks videre med, så mine super seje kolleger kan få dem at se!
CBBedste hilsner,
Linda
Why Isn't there an Android App?
11 March 2025
Reply from CBB Mobil
There actually is 💛 You can download it here: https://play.google.com/store/apps/details?id=com.cbb.self_service&pli=1
Have a nice evening.
Best regards,
Anne, CBB
Reply from CBB Mobil
Thank you very much, Mohamad💛
We love to hear that you think our service is very good, we do our very best to be as helpful as possible 🎉
Thanks a lot for the 5 big stars! ⭐⭐⭐⭐⭐
With kind regards
Mathias, CBB 🎉
Reply from CBB Mobil
Short, sweet, and straight to the point – we love it! 😍🙌 Thanks for the kind words, we’ll keep the great service coming your way. Have an awesome evening! 💛✨
Best regards,
Rosa
Fast and good services
10 March 2025
Reply from CBB Mobil
Speedy and top-notch – just the way we like it! ⚡🙌 Thanks for the kind words, we’ll keep the good vibes and great service coming. Have an amazing evening! 💛✨
Best regards,
Rosa
Reply from CBB Mobil
Wauw, I'm glad to hear that you experienced a fast and easy service, Avishek 👌
Thanks a lot for the lovely review 🙏
Great weekend to you!
Kindest regards
Aksel, CBB
Reply from CBB Mobil
Aw, you’re making us blush! 😍 Huge thanks for the kind words – we love keeping our customers happy, and we’ll keep the amazing service coming your way 🚀📱
Have an awesome evening – you deserve it! 💛
Kind regards,
Rosa
Alting fungere bare og vi er super…
Alting fungere bare og vi er super glade for vores Streaming tjenester CBB Mix .
Kan kun anbefales
4 March 2025
Unprompted review
Reply from CBB Mobil
Ihhh tak for anbefalingen, Torben 🙌🏽 Det er bare en fornøjelse at læse!
Når I er glade, er jeg i den grad også glad 💛
I må have en god aften.
Kærlige gule hilsner,
Anne, CBB
God Apple tellefon
God Apple tellefon, nem at Instalere - Hurtig ekspedition - nem bestilling på Nettet.
21 February 2025
Reply from CBB Mobil
Det er jeg virkelig glad for, Ingolf✨🤩
Nu er du helt up to date med din nye telefon og klar til at knipse billeder, høre dejlig musik og hvad ved jeg💛
Jeg håber, at du bliver glad for den og ønsker dig en dejlig aften.
Små søde hilsner,
Camilla, CBB
Easy transferring from one service to…
Easy transferring from one service to this. Also, I have received a clear message about my payment before and after promotion. I appreciate transparency!
23 February 2025
Reply from CBB Mobil
Smooth and hassle-free – just the way it should be🚀📱
We're all about making things easy and keeping you informed every step of the way. Transparency is key, and we're thrilled you appreciate it💛✨
Thanks for your kind words – we're lucky to have you with us🙌😊
Eva, CBB
Very unhappy.
I was told that my mobile contract stays the same but since i wasn't using my full 100GB data volume, I got suggested to have less to also pay less. However, I got downgraded from 5G to 4G. Considering that CBB has similar prices to what I got with 5G and also with more data, I feel a bit scammed.
21 February 2025
Reply from CBB Mobil
I sincerely apologize if we didn’t inform you about the switch from 5G to 4G. That’s on us 🙁
I would love to find a good subscription for you that includes 5G and meets your needs in terms of price! Feel free to message me at trustpilot@cbb.dk or call +4550505050, and we’ll be more than happy to help💛
Thank you for your feedback, and have a great evening.
Kind regards,
Camilla, CBB
Reply from CBB Mobil
Easy setup and a price that won’t break the bank? That’s how we roll🚀📶
Glad to hear you’re loving it – fast, smooth, and hassle-free, just the way it should be😎💛
Have a nice day, Novi!
Eva, CBB
Easy to choose a new mobile telephone…
Easy to choose a new mobile telephone and a good price
17 February 2025
Reply from CBB Mobil
That's great to hear, Tarcisio 💪🏼
Thank you for the kind review!
Have a great weekend.
Best regards,
Anne, CBB
Very excellent customer service.
5 February 2025
Reply from CBB Mobil
Wow, double the excellence!🤩✨
Thanks a ton for the kind words – you just made our day!😃💛
Have a nice evening!
Eva, CBB
It was a Very Good Experience buying…
It was a Very Good Experience buying from this Company, i will recommend this Company, Always
2 February 2025
Reply from CBB Mobil
I am so happy to read your amazing review, Gustaf 😍👏⭐
It means so much to us, when you take the time to give us your feedback 🤜🤛
Thank you for the bright stars and warm recommendation 🤝🤩🎉
CBBest regards,
Linda
I had an absolutely terrible experience…
I had an absolutely terrible experience with CBB Mobile. When I traveled to Asia, my CBB Mobile had no network at all, so I didn’t even use it. Yet, I was charged for data usage I was completely unaware of.
To make things worse, they suddenly closed my number without giving me any time to resolve the issue. They even handed my case over to Alektum without any prior notice. When I called CBB customer service, they were completely unhelpful, saying they couldn’t do anything and that my number was permanently closed.
As if that wasn’t bad enough, they continued sending me subscription bills even after my number was shut down! The treatment and service from this company are beyond terrible. I strongly advise everyone to Avoid CBB Mobile at all costs!
30 January 2025
Unprompted review
Reply from CBB Mobil
I'm really sorry to hear that Chona
When you travel to a country that is not included in our international packages, you receive an SMS with the cost of having usaged in the country.
Based on what you write, I think that you have used data abroad, as it goes really fast.
You should very much like to receive an email that we are missing your payment.
We also notified you several times about the missing payment before the case was sent to debt collection.
They have also come by email. Maybe they ended up in your spam filter?
I would really like to check whether the notifications have been sent out on time.
You can send me an email at trustpilot@cbb.dk
Best regards
Cecilie, CBB
Jamen det virker jo bare
Jamen det virker jo bare, så enkelt er det 👍
27 January 2025
Unprompted review
Reply from CBB Mobil
Juhuuu, hvor er det herlig læsning, Mads 🥳🎉
Det er lige før konfettien flyver hér ved skrivebordet, når jeg læser med 😍
Du kan tro, at hele Tele-strup er på den anden ende, når du tager dig tiden til at kaste stjerner efter os ⭐🥳
Tak! 💛
CBBedste hilsner,
Linda
Reply from CBB Mobil
Best of the best, er nok et af de største komplimenter jeg kan forestille mig, Alan 💛🤗 Og derfor skal du have tusind tak for din skønne anmeldelse! 🙏 Den sætter vi virkelig pris på herinde 🙋♂️
Jeg ønsker dig en fantastisk aften! 🌟
Mange små gule hilsner 🟡
Jonas, CBB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.