Caye International Bank Reviews 

360
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, attentive, and remarkably quick to respond to emails and inquiries throughout the entire engagement. People note that the team provides clear guidance, ensuring that every single step of the communication process feels exceptionally smooth, supportive, and completely stress-free. Some people were satisfied with the clear, highly streamlined process designed for setting up both corporate and personal accounts efficiently. Consumers also highlighted that the online banking platforms and account access options are straightforward, transparent, reliable, and very easy to manage long-term.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the team's exceptional professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting fast, professional, and responsive... See more

Service

People report high satisfaction with the professional, courteous, and reliable service provided by the team.... See more

Response time

Consumers find response time to be exceptionally positive, highlighting swift and professional communication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently opened an account at Caye Bank (“the Bank”). The staff at the Bank are very professional and attentive and respond to emails swiftly. I make particular mention of Seidy, Alexzander and Dari... See more

Rated 5 out of 5 stars

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and... See more

Rated 5 out of 5 stars

I have just successfully opened an international account for my company with Caye Bank. The application process was smooth, and my account manager, Ms. Seidy Acosta, was very attentive and handled eve... See more

Rated 5 out of 5 stars

I recently opened an offshore account with Caye International Bank. I've been told by others that doing this would be difficult, but it was far from that. With the help of Chelsea Babb, it was a relat... See more


Company details

  1. Bank

Written by the company

Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(360)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Bank

Great Bank, super helpful and always someone to talk to, special thanks to Seidy and Chelsea who look after me

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Seidy and Darina are the best!

Seidy and Darina are the best! Opening a new account can be very convoluted and confusing. Seidy and Darina walked us through the whole process. They stayed in constant contact, were very friendly and professional. Even after the account was opened they let us know that we can reach out anytime. We are so grateful for their help.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I opened the account for my Panamanian…

I opened the account for my Panamanian company.
They ask for too many files and procedures.
They are very old fashion.
Transfer done by uploading wire form and filling it manually.
Too much monthly subscription fees for the account, around 28.5 USD a month.
Wire transfer costs 100USD.

They ask for Certificate of good standing yearly for your company which costs around 400USD

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Fast and efficient – from application submission to the phone verification call and account administration.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Caye Bank staff is amazing

Daisy & the rest of the staff at Caye international bank were extremely helpful and kind with assisting me with my recent banking transactions. I appreciate Daisy going above & beyond. Thank you All again! Caye Bank has been wonderful to bank with, so far so good!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I am very Happy !

I am very Happy with experience that our Company MICA Private Holding Corp supported by CIB, namely via the excellent support done by Mr. Alexzander and Ms Darina,
We are now sure that future relations will be great and with sucess for both entities.
José Miguel ( MICA - UBO Member)

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Opening my account with Caye international bank was pleasant and streamlined experience, great customer service from Seidy and Darina.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I love Caye International Bank

I have been a customer of Caye International Bank for several years. All the Bank Officers have been extremely friendly, professional and diligent in their work and support of my banking needs. In particular I would like to give a shout out to Bank Officer Daisy Flores who has been nothing less than perfect in her service provision to me. Thanks Daisy! I am based in Australia and looking to relocate to Belize and look forward to a long partnership with this first class institution. I would also like to say that Belize has the safest banking laws I know of in the world and that is a big credit to this small English speaking nation. Well done Belize!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I recently opened a new bank account

I recently opened a new bank account, and I am beyond impressed with the phenomenal support I received from two incredible customer service representatives; namely, Seidy Acosta and Darian Tzul. They turned what could have been a stressful, confusing process into an experience that was smooth, clear, and genuinely enjoyable.
From the very beginning, they brought an energy and professionalism that immediately put me at ease. Their communication was exceptional — they kept me updated at every step, explained each part of the process in a way that was easy to understand, and made sure I always knew what was happening next. I never once felt lost or left waiting.
What truly stood out was their enthusiasm and dedication. They didn’t just do their jobs well — they went above and beyond with a level of care, patience, and attention that you don’t see every day. They anticipated questions before I even had to ask, handled every detail with precision, and made me feel like my experience genuinely mattered.
Thanks to their outstanding teamwork and commitment, my account was set up seamlessly, and I walked away feeling confident, valued, and extremely satisfied. These two representatives are absolute stars, and they deserve major recognition for delivering such exceptional service.

23 June 2026
Unprompted review

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