Catalina Crunch Reviews 56

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely NOT recommended for Type 2 diabetics. This garbage makes my blood sugar go OFF THE CHARTS every time. Claiming this is "diabetes friendly" is like saying smoking is perfectly fine. It's jus... See more

Company replied

Rated 1 out of 5 stars

I would give 0 stars if I could. The product is ok, taste-wise, but horribly expensive and that's the best thing I can say about them. As others have indicated, there is NO customer service, no way... See more

Rated 2 out of 5 stars

The product isn’t that bad at all, lots of stevia flavor, but I just don’t get the wRnih about the color, it is a 100% scam. The packaging colors are completely different from the actual cereal color... See more

Rated 1 out of 5 stars

The company doesn’t give the option to: 1. Remove credit/debit card info from site 2. Cancel order 3. Speak with a human; only email I don’t like how I can’t cancel an order I didn’t and do... See more

Company replied

Company details

  1. Food Manufacturer
  2. Food Producer
  3. Food Products Supplier
  4. Health Food Store

Information provided by various external sources

Catalina Crunch is an exciting new cereal brand that has zero sugar, is low in empty carbs and is packed with fiber and protein. It is currently available in dark chocolate and cinnamon toast flavors.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They just had to go and try to improve…

They just had to go and try to improve it. Ruined a good cereal. Now I can't eat it anymore. too many added corn ingredients and they lowered the fiber so the carb count is too high now as well. The very people who originally supported your company are now squeezed out and left with nowhere to turn to. Guess it's back to searching. I can't even count how many bags I've purchased in the past. sorry but it's very frustrating and upsetting . Also just to note this new recipe absolutely did make my blood sugar go up a lot ! , I have two devices I use to test. You cannot appeal to the general public and people who are diabetic and have health issues. Saying it has no sugar is a lie when it turns into sugar when you eat it. you could use allulose which helps your body use sugar and doesn't cause disregulation long term like other fake sweetners and take out the corn and other unhealthy ingredients. Make a genuinely healthy cereal/ snack. maltodextrin is another sneaky ingredient that is 3x worse than sugar for blood levels of glucose but it's not even listed as a sugar or a carb. I know it's not in this cereal but it's in some of your other products so I wanted to let you know. Thank you for your time

8 March 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend purchasing from…

I do not recommend purchasing from these snakes under any circumstances. I can say from personal experience that they do not care about their customers, their workers, or the quality of their products.

23 January 2026
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

We're so sorry that you had a bad experience with Catalina Crunch. We'd love to learn more about your experience, if you'd like to share. Head to https://us.catalinacrunch.com/pages/contact to send us a message or give us a call for a fast response!

Rated 1 out of 5 stars

This has to be a scam

The cereal tasted so bad I feel this must be some type of scam company. Usually if something taste bad I'll just eat it and never order or buy it again, this tasted so bad i had to throw it out after 3 bites.

2 August 2025
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

We're sorry to hear you weren't completely satisfied with your purchase, but we'd like to make things right! We offer a Love Every Bite Guarantee on our website that offer refunds to first-time buyers. Send us a message to hello@catalinasnacks.com and we can override the 7-day policy to get you a refund!

Rated 1 out of 5 stars

Shady Practices

The company doesn’t give the option to:
1. Remove credit/debit card info from site
2. Cancel order
3. Speak with a human; only email
I don’t like how I can’t cancel an order I didn’t and don’t want and didn’t know was being ordered.

Why they don’t allow customers to remove financial information is shady and untrustworthy. I’ll never order from their website again. It’s too scammy.

You have to cancel each invidual item in a subscription, pressing cancel/continue SIX times before you can actually cancel it. It’s quicker and easier to subscribe to items, though.
I’m disappointed in their business practices and advise anyone to order via Amazon or your local grocery store if you decide to buy them.
Im calling my bank tomorrow to dispute the charge.

19 June 2025
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

We're so sorry to hear that you weren't satisfied with your subscription order. We welcome feedback like yours to improve the experience for all customers, and are working to solve issues like this in the future. Recently, we've made big changes to our customer service and upgraded your options to connect with us. If you're still experiencing issues, head to https://us.catalinacrunch.com/pages/contact to send us a message or give us a call for a fast response!

Rated 1 out of 5 stars

STAY AWAY

The product was not great, and overpriced. OK that's fine just cancel the subscription and don't buy anymore....wrong 2 years after I canceled they start billing me again! This company scams subscribers, keeps the CC on file and bills years after you cancel expecting you won't notice!

5 June 2025
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

We're so sorry this happened, and we assure you we would never initiate a subscription on our end without your knowledge - but it sounds like an error occurred and we'd like to make it right! If you're still experiencing issues, head to https://us.catalinacrunch.com/pages/contact to send us a message or give us a call for a fast response.

Rated 1 out of 5 stars

NOT Diabetes Friendly-AVOID

Absolutely NOT recommended for Type 2 diabetics. This garbage makes my blood sugar go OFF THE CHARTS every time. Claiming this is "diabetes friendly" is like saying smoking is perfectly fine. It's just corporate nonsense. This is over-priced, over-hyped TRASH.

25 February 2025
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

This is something that is very important to us, as our Founder is a T1 Diabetic, and we have thousands of diabetics who eat our products. Please email us at hello@catalinasnacks.com to discuss this further.

Rated 1 out of 5 stars

Catalina crunch cereal has saturated fat

Catalina crunch cereal has coconut oil. Why would you put coconut oil, also known as saturated fat and being the number one killer in the nation also known as heart disease.

26 February 2025
Unprompted review
Catalina Crunch logo

Reply from Catalina Crunch

Thanks for your feedback! Catalina Crunch cereal no longer contains coconut oil in our recipes. We use high-oleic sunflower oil, which, like avocado oil & olive oil, is rich in heart healthy monounsaturated fats with a more neutral taste profile. Using high-oleic sunflower oil helps us maintain our craveable crunch and taste without compromising on the nutritional benefits our fans have come to expect.

Rated 1 out of 5 stars

Do not give them your credit card information…

I mistakenly subscribed to a monthly order. they keep charging me and sending product that I no longer want every month. They have a fake Customer Service tele # that is infuriating. They are not accessible on line. All of my efforts to cancel have failed.
I am about to file complaints to Visa, the Better Business Bureau and Amazon.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Horrible GI distress due to chocolate…

Horrible GI distress due to chocolate bars and they wouldn't even acknowledge the issue or give me a refund when I emailed repeat times. An excellent way to create a detractor out of someone who was a loyal customer. Please please avoid these chocolate bars

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Buyer BEWARE!

Would NOT recommend. I never received my $33 order and I wait very patiently because I know things take time these days. Waited an entire month for my first subscription and it never came. Said it was delivered yet it was not! I have door bell cameras and not one delivery was made the day it claimed it was delivered. Contacted then and asked where my stuff was or I wanted a refund and they said no refunds it said it was delivered. Ok cool so now I've learned after they stole my money is. . . . They say I'm a liar and they are keeping my money. I un subscribed so fast. It's a dang shame I provide you with every bit of proof and you still call me a liar. I will never do business with this joke of a company ever.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

I purchased and did not like

I purchased and did not like. I refused next shipment. They said they didn't get my return. They are liars and thieves!!! Do not purchase. It's a SCAM COMPANY!!! It tastes horrible. Don't know how they sleep at night!!!

3 August 2023
Unprompted review
Rated 1 out of 5 stars

I've got more leftover Catalina Crunch…

I've got more leftover Catalina Crunch products than I know what to do with. I'm tempted to give it to my dog, but I imagine that'll probably be a bad idea. Their products are just gross, frankly. It's not just fake food, it's diet versions of fake foods, which I suppose I can't be too mad about.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

I subscribed in July in order to place…

I subscribed in July in order to place an order, then cancelled immediately after receiving the shipment. I just noticed that I was charged for a second shipment 10/30. The contact phone number that showed up on my credit card info just went to someone's private voice mail. Their website has no record of my account, so it appears to have been cancelled on that end but I was still charged $46.75 and am worried I will continue to be charged repeatedly for an inactive account.

2 November 2023
Unprompted review
Rated 4 out of 5 stars

High protein high fiber cereal

High protein high fiber cereal, great for bodybuilding when you're tired of drinking protein shakes. Why not supplement with something tasty and edible? I like to buy them in bulk whenever they go on sale.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Inedible

I purchased the dark chocolate cereal. The picture and description looked very appealing. It was inedible. Tasted nothing like chocolate and was so dry it clumped in my mouth. They have no return or refunds available.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Catalina Crunch has the worst customer…

Catalina Crunch has the worst customer service ever!
I wrote them because I just received my 4 box order in July and one box expires in August, and another has a date I can't read. You are advised to eat only 1 a day initially, which means I would be forced to eat every day and only the one flavor! Basically they told me tough luck! Will never order from them again, expecially since the cost is $49 for 4 boxes!

11 July 2023
Unprompted review
Rated 1 out of 5 stars

Just curious why are u buying direct…

Just curious why are u buying direct from the company when you can buy cheaper in the store. And don’t have to worry about them scamming you. Walmart sells 3 flavors for $7.00 s bag. Sprouts just had a sale on all flavors for $6.00 a bag. I would never spend $10.00 to $12.00 for that cereal, it’s ok but not that great. Atkins should come out with a ceral.

29 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look