Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way.... See more
Company replied
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Review summary
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Everything about the cast iron bath company has been a positive experience. They had everything we needed in polished nickel (which can be tricky to find) and in stock at short notice. The customer se... See more
Company replied
Cast Iron Co were prompt and articulate from the off. I’ve previously used other online bathroom suppliers who all pale into rubbish compared to this bunch. The responsiveness and care was quite exce... See more
Company replied
This is the only company I’ll ever buy a shower or taps from for now onwards. They are the nicest, kindest company I’ve ever bought from. Nothing is too much trouble, they are quick to reply and reso... See more
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Company details
About The Cast Iron Bath Company
Written by the company
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Contact info
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, United Kingdom
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4.8
Excellent
522 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Beautiful nickel hardware
Beautiful nickel hardware. Very high quality. It will replace Lefroy & Brooks which is double the price.
My taps have leaked constantly.
Each of these items wrapped in a little white bag with care. Installed today.
Very happy with this company. I had to search around a lot. Highly recommend them.
23 July 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
5 star experience from start to finish
5 star experience from start to finish. All pre sales queries answered quickly and the delivered product more than met expectations. Looking forward to things being installed so we can try it out. Thank you Team CIBC 😊
23 July 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great customer aervice
Really great at feeding back on email and swiftly getting things done! Greet customer service as well as products.
23 July 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Very disappointed with toilet seat
Very disappointed with toilet seat, fitting very flimsy and will not be using it.
17 July 2025
Reply from The Cast Iron Bath Company
Hello Lynne, We are very sorry that your Burlington Toilet seat did not meet your expectations. That is certainly not the experience we want for our customers. Please reach out to us directly on 01723 585896 or email on sales@castironbath.co.uk, to allow us to look to resolve this issue for you.
One of the best companies we have ever…
One of the best companies we have ever used.Helpful, communicative and generous in providing replacement washers 3 years after buying our bath. Couldn’t recommend them highly enough!
14 July 2025
Unprompted review
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful taps purchased from the Cast…
Beautiful taps purchased from the Cast Iron Bath Company. Absolutely stunning in place and can't wait to have my bath taps fitted.
26 June 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service and products
From the point of ordering to delivery, the service was excellent. We had a small issue post delivery, but it was resolved quickly and efficiently. Beautiful quality products and fabulous service. Thank you.
3 June 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
This company has outstanding customer…
This company has outstanding customer service. We had an issue with an item. Nothing was too much trouble for Harriet and the company. All got resolved in a professional and speedy manor…. If you are considering this company, do it! Tou won’t be disappointed
4 June 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Harriet and the team at the Cast Iron Bath Company. We are so pleased that your issue was resolved to your satisfaction. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Fantastic product and super
Really well made product with a beautiful finish. Zoe and the team were very friendly and helpful too.
6 May 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Zoe and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service as always!
28 May 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The people behind the screen…
Cast Iron Co were prompt and articulate from the off. I’ve previously used other online bathroom suppliers who all pale into rubbish compared to this bunch. The responsiveness and care was quite exceptional. I’m not prone to leaving these reviews but have taken the time to do this because I think the people behind the screen at this company make a real difference if you choose to shop with them.
14 May 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent product and service
Excellent product. Customer Service and communication 1st class
30 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the product and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Calder dual outlet shower kit
Haven’t fitted shower yet but looks a good quality product. Prompt delivery
25 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the Calder Dual shower you ordered from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent Quality Taps
I love the quality of the Linton taps I ordered. They look so elegant and they feel very substantial.
23 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the Linton Taps you ordered from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
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