Casinomeister Reviews 

214
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

1 Star - Biased PAB process and banned for asking for clarification I filed a PAB regarding BC.GAME account zaid2324 for approx 1 Crore INR. On July 16, 2026, PAB lead MaxD wrote that the cas... See more

Company replied

Rated 5 out of 5 stars

I would like to express my sincere gratitude to the Casinomeister team for their professional help and support. The team responded quickly, paid close attention to every detail, and guided me throu... See more

Rated 5 out of 5 stars

A great source of knowledge on all things casino-related for over 20 years, a place where only the most trusted casinos are recommended for players, and help is offered via a great Player Arbitrat... See more

Rated 5 out of 5 stars

I don't think the current rating justifies the 5 stars they have been given . From what I can tell there have been a few sites who are all for fairness and players protection . I have been at both s... See more

Company details

  1. Gambling Service
  2. Casino
  3. Gambling House
  4. Online Casino or Bookmaker

Written by the company

Online casinos that you can trust. Casinomeister provides online casino and gambling information and is considered the top watchdog of this industry.


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You should know

4.1

Great

TrustScore 4 out of 5

214 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(214)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

A bunch of narcissistic snobs

My case is over so I can finally write a review of this site. Disgusting! A bunch of narcissistic snobs. This site was recommended to me as one of the most respected on the Internet to resolve the issue with one of the dishonest online casinos. Immediately after filing a complaint, mockery and trolling began. A bunch of some obscure personalities came into the thread, bringing nothing but meaningless messages. Also, in the general mass, posts are written only by site employees. There are almost no real players in the threads (and mine one too). Read carefully all the negative reviews here - everyone writes the same thing and I can only confirm it again. There are no real players in the threads (there are critically few of them), the threads are supported by users affiliated with the forum administration, who pretend to be active, they cannot and do not want to provide any help, the position of the forum administration is as follows if you play in the Curacao casino - you are an idiot. Case is closed! If you argue with trolls, they will call you a troll and you get banned. They ban exactly the players who came to them for help. Apologies? What are you talking about! I feel nothing but disgust after visiting this site. My case with a dishonest casino lasted almost 2 years and when it was successfully resolved, Max (one of the accomplices) just closed the thread as noone is welcome to post after 12 month. Well, the reason it was too long ago. Why stir up the past. Just closed mouth of everyone not to admit his mistakes. I strongly do not recommend this joint for solving your problems with croocked casinos. There are much more reputable sites out there. Yes, they are not always on your side, but at least they provide respect to you when dealing your case.
And yet one more, they were giggling on me about being a female. No female is able to play whatever casino games. Obviously I'm just pervert who took female nickname. If I don't wear cowboy's hat then what? Check you privilege, Bryan aka 'Come on dude'!
PS (added). Yes I been banned from forum long time ago, when case was resolved I asked my friend to post reply. His reply contained nothing but the facts! Of course he was marked as 'troll'. More important RUSSIAN troll. His nationality matters of course! You are not only a sexist but pure nazy as well.

18 August 2023
Unprompted review
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Reply from Casinomeister

Hiya Lady Gaga,

So to begin with, I don't fall for the ad hominem attacks (calling me a snob, sexist, a Nazi) - that's pretty pathetic on your part. But then again, it's easy for people like you to hide behind a user name dishing out insults which I know you would never do in person. What a coward.

And then trashing our community calling them more or less employees - or people who have some agenda. We have three paid staff who engage with others in the forum - only Max was dealing with your issue no one else. The comments you received about your issue were your fellow gamblers, many of whom questioned your agenda in our forum.

You twist things around to fit your own agenda - and that what trolls do. Look at your above post. It's mostly nonsense, it's based on your assumptions and presumptions - and then throw in a few over the top insults. Why should I even bother dealing with your blather? Life is too short to respond to this garbage.

For anyone interested on what went down, they can read the thread here:

https://www.casinomeister.com/forums/threads/ladygaga-vs-vavada-casino.96151/

And this was over two years ago. Why is this so important to you to go on the offensive about this now? Bored are we?

Cheers!

Bryan

Rated 5 out of 5 stars

Excellent service

The service helped me withdraw money from a dishonest Nucleonbet casino

25 July 2023
Unprompted review
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Reply from Casinomeister

Hi Majid!

Thanks for your post - and I am glad we were of service. :)

Cheers!

Bryan

Rated 4 out of 5 stars

Helped me resolve my complaint with…

Helped me resolve my complaint with condor malta limited.

It took 2 months and i got nowhere alone.

Within a week of opening a PAB against condor malta limited the withdrawal was finally sorted.

Thank you

27 July 2023
Unprompted review
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Reply from Casinomeister

Hiya Michael!

Thanks!! I am glad we were of service to you. :)

Cheers!

Bryan

Rated 5 out of 5 stars

Fantastic team of people

Fantastic team of people. Response under 24h, there is always somebody to help.
Some great reps which will go out their way to solve the problem quickly.
Special shout out to MAX (PABmanager) thanks once again.

3 July 2023
Unprompted review
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Reply from Casinomeister

Hiya Customer!

Thanks for the kudos! Max does an awesome job - I am really glad we were able to help you out.

Cheers!

Bryan

Rated 5 out of 5 stars

In my opinion the most reliable…

In my opinion the most reliable community for gamblers online. Their PAB can get things done with a casino that you can't get done as a gambler on your own. They come up for your rights and that kind of support (agains online casino's) is hard to find.

Other than that, a fun place and nice to be able to enter giveaways.

12 June 2023
Unprompted review
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Reply from Casinomeister

Hiya Copperzzz!

Thanks for your kind words. Our community is second to none with so many awesome veteran players, and with folks like you it is even better.
Thanks for being part of our community - much appreciated. :)

Cheers!

Bryan

Rated 5 out of 5 stars

Happy with the service given

Had a problem with some bookmaker, and then it's the place to be. Its nice to see that someone is looking out for you and giving assistance or contact the bookies themselves where needed.

Will use the site more in the future

7 May 2023
Unprompted review
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Reply from Casinomeister

Hiya Joris!

I'm happy we were of service to you - really glad we could help you out.

Cheers!

Bryan

Rated 5 out of 5 stars

Great forum, awesome staff.

Forgot to leave a review before, but earlier this year Casinomeister’s PAB team helped resolve a stalled withdrawal and everything worked out fine. Cheers!

23 April 2023
Unprompted review
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Reply from Casinomeister

Hiya Daniel!

I am glad we were of service to you! We are one of the very few arbitrators certified by a international arbitration organization. Unlike most of our competitors (who try to mimic what we do), the feedback we receive from the casino operators is that many of them will only chose us to arbitrate between them and their customers. I am glad your complaint worked in your favor. Thanks for using our service.

Cheers!

Bryan

Rated 5 out of 5 stars

Casino Meister was instrumental in…

Casino Meister was instrumental in helping me get a refund from a casino that was accepting my deposits and they shouldn’t have been because where I am located. It was a jurisdiction that they’re not licensed in. Anyways.Casino meister led the way and really helped. Me. Thank you. 5 stars forsure.

13 April 2023
Unprompted review
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Reply from Casinomeister

Hiya Michael!

Sorry it took awhile to respond - but here I am :)

I am glad we were able to assist, and that the casino did the right thing. Thank you for using our service and becoming a member of Casinomeister.

Cheers!

Bryan

Rated 5 out of 5 stars

Been a member years..

I like casinomeister and I may not be as regular a contributor to the forum but everyone is very friendly, honest, helpful and when there is a problem you are sure to find help and support.

16 March 2023
Unprompted review
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Reply from Casinomeister

Thanks Passerby!!

Thanks for your support and of course for your kind words.

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister is great

Casinomeister is great. If you have an issue with a casino they put the player first to resolve the problem. If you have any issues with your casino not replying back to you I suggest creating a ticket with Casinomeister to represent you.

11 March 2023
Unprompted review
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Reply from Casinomeister

Hiya Francesca!

I am glad we were a service to you. Thanks for your kind words. :)

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister

Don’t even think about gambling until you sign up for Casinomeister. Real people with real experience who aren’t afraid to call out the frauds, invaluable advice for all types of gambler from the novice to the pro.

28 February 2023
Unprompted review
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Reply from Casinomeister

Hiya Colin! Thanks for your kind comments. I am always stoked when I can help folks out.

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister is top-notch

Casinomeister is top-notch. They put a true effort in helping players resolve issues with sportsbooks. Casinomeister has a great reputation and sportsbooks take them seriously when they inquire about a specific issue. If you have issues with your sportsbooks not replying back to you, I highly suggest creating a ticket with Casinomeister to represent you.

22 February 2023
Unprompted review
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Reply from Casinomeister

Hiya AP!

Thanks for your kind comments, and I am super happy we've been of service to you. CM has always been a labour of love for me. :)

Cheers!

Bryan

Rated 5 out of 5 stars

I love CM a lot !

I love CM. The players and members are good fun always up for laugh and considerate when someone is down in their luck, congratulatory when someone is in luck and CM has various Casino Reps from the online casinos. They verify and check casinos online for the safety of the player as well as the ease of play, look, design etc. They have also been helpful for me in cases of casinos trying to withhold my win after illogical requests in order to release the funds to my bank. Very helpful and lovely group of people

16 February 2023
Unprompted review
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Reply from Casinomeister

Hi Jacky!

I love Casinomeister a lot too! :) And I am especially stoked when we can assist folks in need, or just provide entertainment, good casinos to play at, or some jovial jocularities to lighten up your day. Thank you for you nice comments. :)

Cheers!

Bryan

Rated 5 out of 5 stars

I only have praise for Casinomeister.

I only have praise for Casinomeister.
If you choose to take the slippery path of online gaming they are first, best and most reliable source of finding out who to trust and who you should avoid.
Besides that if you run into problems they can be the arbitrator you only can dream of - special thanks to Max for all the help he has provided me!

13 February 2023
Unprompted review
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Reply from Casinomeister

Hi Danel,

Thanks for your review of Casinomeister! We strive to assist and to cut through the BS that is thrown at players at times. Max does an outstanding job, and I am very happy he was able to assist you.

Cheers!

Bryan

Rated 5 out of 5 stars

Helped getting compensation from a casino

Came across this site as I had an issue with a casino GamePlay.
With their assistance I have been able to take my complaint (& back it up with vital info) to IBAS for ADR.
Whilst the ADR decision was not for the full amount, 40% of the winning funds (over £1k) has been awarded as compensation.
Without Casinomeister assistance I would have been battling a casino giant and end up with Zero.

28 November 2022
Unprompted review
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Reply from Casinomeister

Hi Andi!

Thanks for your kind words and acknowledgement. It's always good to know that we can make a difference. And kudos to Max, our complaints manager! :) I'm glad this worked out for you.

Cheers!

Bryan

Rated 4 out of 5 stars

I had a negative experience with a…

I had a negative experience with a casino group that was popular at casinomeister due to their rep being well liked. I wrote a thread and proceeded to make a PAB. At the time I had trouble controlling my gambling and wanted to reclaim deposits I felt they should not have accepted. Ultimately it did not go in my favour, which is fine and I accepted that.

What I do not accept, however, is the way I was treated as a result. I was permanently banned, marked as some sort of cheat without the opportunity to defend myself. Subsequent attempts to resolve the ban via email went ignored. This did happen a few years ago now, and I'm only really writing this review as I see the owner seems to respond here. I occasionally still browse the forums and while by and large there are good members it is occasionally tarnished with a group of bullies.

EDIT: To clarify, I had an existing self exclusion within said group. As I said, I was never given a chance to explain my situation properly. You took me as a scammer instead of what I was, someone desperate and experiencing a gambling issue at the time (thankfully I have resolved those issues since then). I did send messages via the websites email portal which never got a reply. I would be happy to exchange a more private dialogue with you. I may also consider editing my review further to reflect this.

EDIT2: Attempted to contact Bryan via email. He has responded and upon a second review reopened my account. He didn't need to do that, and I am adjusting my review to reflect the easy resolution of my issue. Good work!

1 January 2022
Unprompted review
Casinomeister logo

Reply from Casinomeister

Hi Liam,

I am sorry you felt you should not have been banned from the site, but we have strict rules on our arbitration service. If you abuse this service, like not being truthful to us, then we reserve the right to ban your account from further use. What would you have done in our shoes?

I have just reread the chat sessions between you and the casino, and you told them that you did not have a gambling problem and that you wanted them to allow you to make deposits and play. It was after you lost those deposits that you then claimed to have a gambling problem. You did not disclose this to us (that you told them you had no gambling issues and you wanted to play) - you told us that they allowed you to playing KNOWING that you had a gambling issue, and that you wanted your deposits back. The casino operation acted appropriately in our opinion. They had abided by their policies and were totally transparent about this. It doesn't make any difference to us if they are well liked or not by our membership. We have been upfront about this for around 24 years.

This complaint of yours was from four years ago. I have no idea why you want to dredge this up now. Bullies in the forum? Please point out who and where and I will address this.

And yes, I respond here, there and everywhere. You could have simply emailed me and I would have discussed this on a less public platform.

Sincerely,

Bryan

Edited reply:
Hi Liam!

Please check your emails. I sent it a couple of days ago - but it was queued and didn't go out. My bad. Please check. Thanks!

I have reopened your account at Casinomeister.

Sincerely,

Bryan

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