Cashback Research Reviews 380

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

So bad they not updating I'm stuck on level 9 for 5 months now no update they are really bad i lost my money but i can't get refund because i'm stuck i don't recommend anyone this is my experience

Rated 1 out of 5 stars

I'm trying to track my two transactions since November 2024. No one even don't give s**t. No replies, even though I submitted request last 3 times. Worst experience & ridicul*** customer service

Rated 1 out of 5 stars

After getting up to $8.50, it stopped bothering to credit me $0.05 per day for logging in each day. It also doesn't credit for 'bonus cash offers,' despite that it says it will. Even two of the pro... See more

Company replied

Rated 1 out of 5 stars

Please do not use cashback, didn't get my money back as their special term change on March 2020 for Groupon. Really disappointed,if everyone saw this, please use Shopback instead of this rubbish

Company details

  1. Cashback Provider
  2. Financial Consultant

Information provided by various external sources

Cashback Research is a free service that provides people with a means to be rewarded for giving opinions in online surveys. It is not a get-rich quick scheme or even a realistic part-time job. To date we have given out, along with our sister survey sites, over $1.2 million in cash payments for having taken surveys and completing other online activities. We connect market research companies with honest survey-takers by offering a means for users to be paid cash for the opinions that marketers seek. The Survey Dashboard is the heart of our service and is given free to every survey-taker. It provides survey-takers with a means to easily login and find daily surveys to take, manage their earnings, ask questions and request payouts.


Contact info

1.1

Bad

TrustScore 1 out of 5

380 reviews

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Rated 3 out of 5 stars

Shame about the changes

I have had a great experience with cash back and earned money and had it credited to my bank account
Suddenly the site opens at a purchase of gift cards and I can’t get out of it to shop Crazy as it was so good before ??

11 July 2022
Unprompted review
Rated 1 out of 5 stars

Please do not use cashback

Please do not use cashback, didn't get my money back as their special term change on March 2020 for Groupon. Really disappointed,if everyone saw this, please use Shopback instead of this rubbish

5 May 2020
Unprompted review
Rated 1 out of 5 stars

The Site doesnt credit at all

After getting up to $8.50, it stopped bothering to credit me $0.05 per day for logging in each day. It also doesn't credit for 'bonus cash offers,' despite that it says it will. Even two of the profile surveys do not give any credit (the Education Survey and the Personal Finance survey). Not to mention that since I signed up, not one survey. I signed up to two survey sites through it and yet I'm still 'inactive.'

Waste of time - not going to even try to sign into other survey sites through it.

5 February 2019
Unprompted review
Cashback Research logo

Reply from Cashback Research

I am sorry to hear you are having difficulties. Our customer service department is always available to help with crediting issues and other concerns. Our login bonus does cap out at $0.50. Since you were not getting credits, I might suggest that you check your internet cookies settings. Cookies must be enabled for our site specifically so the tracking of your completed surveys and offers will track to your account. Please feel free to contact our customer service department by going to our FAQ page or "help" link at any time.

Rated 2 out of 5 stars

Blank pages

Blank pages. I've recently gone back to answering surveys now that i have the time however each task opens up into another browser and the page comes up blank?

8 July 2018
Unprompted review
Cashback Research logo

Reply from Cashback Research

I am sorry that you were having problems with the site. We are aware of the issue and it is now fixed. We hope you'll try us again. Let me invite you to our new mobile app for ease in taking surveys: https://play.google.com/store/apps/details?id=com.webhenmedia.cashbackresearch. It's free to download and use.

Rated 5 out of 5 stars

Good experience!

Thank you guys for a good experience! My friends recommended me this service and I didn't regret a minute. On time cashback is what I was looking for! Students benefit with you good enough!

16 March 2018
Unprompted review
Cashback Research logo

Reply from Cashback Research

So happy you are having a good experience! Thanks for your feedback!

Rated 2 out of 5 stars

Not really sure yet.

So far it has been ok for me. It is hard to qualify for surveys. I am sure it is because of my demographics, not what they are looking for, etc. Most of the panels to join? I have already joined most of them before I joined Cashback Research, so I can't make any money there. I don't qualify for any clinical trials, so no money to be made there either. The other ways to make money, they want you to purchase something, and I will not. So, I have been stuck at $19.90 for a very long time. I will keep trying to pass a survey, but just like most people here, I am frustrated too. Also, I see the same lame, standard reply from Cashback Research to everyone. I wonder why. Oh well.

4 February 2018
Unprompted review
Cashback Research logo

Reply from Cashback Research

I do appreciate your feedback and will make note of it. You are correct that the daily surveys are looking for a particular demographic for each survey, but these surveys change each day, so you can try again. I understand that some of our members have already been active with paid surveys and may have already joined some of the panels, but the list is long and getting to 12 signups may still be possible to get that extra $10 you need. I hope this helps!

Rated 5 out of 5 stars

HIGHLY Recommend Cashback Research

The only way any of you would be having any sort of trouble would be because you are not using common sense.

Any of the survey sites are completely overwhelmed and can use all the help they can get from their participants giving them heads up.

As an example whenever I join a new panel, and want to make sure that I get credit for doing so, I simply write out a support ticket requesting credit for joining the new panel. Simple.

It is VERY easy to LOOK for excuses to complain about one site or another. After all, in the end, they are just people trying to earn a living, just like you and I. We all make mistake, overlook something, get overwhelmed.

Just go to the bottom of the site, click on "Help" and send in a support ticket! Easy enough, right!?

I have Gold Medal Status. Joined 10 panels, got paid $10! And my last payment received from them what this morning:

Transaction details

Print

Payment received from Michael Hetzer

January 20, 2018 at 10:47:38 AM ESTTransaction ID: 8MW868609T0016041

Payment Status: COMPLETED

Payment Type: Personal Payment

Gross amount

$30.00 USD

Payment details

Gross Amount$30.00 USD

PayPal Fee$0.00 USD

Net Amount$30.00 USD

Issue a refund

Paid by

Michael Hetzer

The sender of this payment is Verified

cashbackresearch.com

Note from Michael HetzerCashback Research: Your $30 Payout

21 January 2018
Unprompted review
Cashback Research logo

Reply from Cashback Research

Love this feedback James! Thanks for taking the time.

Rated 1 out of 5 stars

FRICKIN' SCAM

My experience on cashback research has been good until I found out that it's all scams. People reading this should not go on cashback research. it is a huge scam don't spend your time on it!! and if cashback research responds with a reply saying that they have a solution or whatever, i don't care.

10 January 2018
Unprompted review
Cashback Research logo

Reply from Cashback Research

I am sorry to hear you are having problems. We invite you to contact our customer service department, which may be able to help with any issues you are experiencing. Here is a link to reach out if you wish to get some assistance: http://www.cashbackresearch.com/contact.htm.

Rated 1 out of 5 stars

Ridiculous company u can't even collect …

Ridiculous company u can't even collect a payout when u try to it says 500 error code has said that for weeks funny it works to do the surveys but when u want paid it's nothing but errors I have spent 3 months trying to get to 30$ and now can't even get that to work and when I do it's another month to receive it so 6 months of my life for 30$ not worth the time big scam don't advise to anyone at all,.......I messaged back about that several times with no response and I haven't used that account in forever and was sent to old card I haven't had in forever so no I never received anything at all I assumed the website would have been fixed by now but no it hasn't I have updated my PayPal since then
Show quoted text

16 December 2017
Unprompted review
Cashback Research logo

Reply from Cashback Research

I am sorry to hear you have had problems with requesting a payout with us. Since your last review, we have attempted to contact you about this issue and have not received a reply. Please contact us through our website FAQ page so we can further assist you with the process.

Rated 1 out of 5 stars

This a scam and will just fill up your …

This a scam and will just fill up your email inbox with junk mail. Most of the links do not work and you often miss out on getting credit for joining other panels. Of the links that do work, they are just endless attempts to get your information to be spammed constantly.

28 August 2017
Unprompted review
Cashback Research logo

Reply from Cashback Research

I am sorry that you had a bad experience with some of the surveys on our site not crediting. Our customer service department can help you get the credits you have earned if you reach out to them via our FAQ page or "help" link.

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