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Cases Reviews 

392
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TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their exceptional support, noting quick, professional assistance across various interactions. Many people also find the website easy and straightforward to navigate, offering an engaging user experience with exciting activities and opportunities, appreciating clear communication and timely deliveries. Conversely, a small portion of people felt dissatisfaction, questioning its legitimacy. Several reviewers reported issues with withdrawals and rewards, finding promised items or funds inaccessible. Some also experienced poor customer service, citing unhelpful responses or a lack of support.

What people talk about most

Website

Clients share ambiguous opinions on the website, with some reviewers expressing satisfaction, highlighting... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the support as fast,... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction with the... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some finding it fun and a great way to pass... See more

Staff

Customers consistently note positive experiences with staff, highlighting their speed, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with this company was truly great. The staff were polite, responsive, and very helpful from start to finish. The product I ordered arrived on time, perfectly packed, and exactly as d... See more

Rated 5 out of 5 stars

Best case opening site ever supports , rewards , game modes , items , designs . Winning possibility higher than any other sites , almost incomparable. Try once you will know

Rated 5 out of 5 stars

Impressed by how great the support chat has been, very fast at getting back to you and helping with your issue. Also completely possible to make some good money from here if you are smart, don’t get... See more

Company details

Written by the company

Cases.gg is the best online mystery box site. It offers a secure and provably fair system for its players.

Contact info

3.8

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(392)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love cases

Love cases, its a gamba site. There is going to be angry people lol. Ive been down over 1k and it came back! Never had an issue with withdraw or getting my problems fixed in support! Absolutely W Team!

17 March 2025
Unprompted review
Rated 1 out of 5 stars

Lured in by there sponcered teams on…

Lured in by there sponcered teams on kick then get rinced every deposit . then i join someone eles and we pull a 150 dollar item in jackpot mode giving us 94% chanc to win and the bots won with there 4 percent scamming the victory . ive seen it happen on a couple occations . also you pick boxes with high chance to win a good item and you never hit it in shared . you always lose money and come up short on profit in shared no matter what you do . the crash game reads the all in person and crashes imediatly . then fake users come and win big on the crash . i lost every battle unless its a small value one and i will make mabee a couple bucks. do not play here you will get scammed . and theres no loss back just a case spin and you land the minimum . bad bad bad

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Okay I just saw some really shady stuff…

Okay I just saw some really shady stuff happen today on this website. A user wagered over 1 million dollars on this site today and while the user was playing the game crash they turned off the game and the user came into the public chat to ask wtf was going on and the support team started emoting and throwing hearts asking the person who just lost the money to contact support. The games are all then turned off on the site. If you can't see this happening like I just did today you will think twice about depositing anything into this site. Can't believe what just happened on this site today. Stay away from this site and their sister site clash.gg seriously don't do it.

10 February 2025
Unprompted review

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