Great service clear and fast . Only the price was high compared to the storting price , we took the first rental week of the year and the price was 150% . But the place we rented was a dream , the... See more
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Terrible experience. Booked online, paid full amount. Then received an email from Novasol asking for extra payment (cleaning). I paid and requested some linen. 2 weeks before arrival I received anothe... See more
Company replied
Easy and transparant. A bit complicated when you need to pay dues because then there are suddenly 3 parties involved. When you want to make things better (Belvilla, Casamundo and involved holidaypark... See more
The site is very well-organized and easy to search. The chatbot is also very handy for confirming final details or quickly answering any further questions. There are various payment options, and you i... See more
Company details
Contact info
Kingsfordweg 151, 1043 GR, Amsterdam, Netherlands
- 020 718 37 28
- info@casamundo.nl
- www.casamundo.nl
3.6
Average
350 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 48% of negative reviews
Typically replies within 1 week
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It was an easy proces
It was an easy proces. Unfortunately though i couldn’t use my own bank ING to do the payments.
26 July 2024
Unprompted review
Good information
29 April 2024
Unprompted review
it has a huge range of rentals in offer…
it has a huge range of rentals in offer , you will find someting you like anyway . what i didnt like is that while take the booking you'l be send to an other company that i never heard about and that's not very accessible.
21 April 2024
Unprompted review
Bad customerservice
The only thing they mention when you have a serious issue with a rented house that they are just a platform....
inresponsible and I would not book again with them
In regard to your answer Casamundo
We have been waiting for more than 4 weeks now for an answer
And only because the landlord does not respond and keep pointing to other parties
That you are only an internediair is not of our concern
I have booked trough your website and you are reponsible
Do not ask us just be patience
We have waited long enough
26 June 2023
Unprompted review
Reply from CASAMUNDO
Beste Sylvia,
You received an answer from the landlord in the meantime via email.
"The damage doesn't seem vital to me insofar as there was a second bathroom, and nobody was hurt. It was just an inconvenience that doesn't always justify financial compensation".
I am sorry that no compensation will be decided by the owner. However, the partner Hestia Conciergerie, made an offer of discount of 120€ for your next stay in one of their houses.
We are sorry, but there is nothing more we can do from our end.
Your Guest Relations Team from Casamundo
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