Carrolls Sports Cove Reviews 

Ordered a few items received email with tracking number for partial items not specifying which items were shipped. USPS supposedly delivered one package and I didn't get anything. been emailing for about 2-3 days now and no response at all been checking my spam folder as well and nothing. so, I guess I lost out on $156 dollars.

I ordered a Boston Bruins checkbook cover. The quality is exceptional. Very well made. It arrived in a timely manner. I will certainly order from this site again.

I ordered a Dallas Stars Mini Goalie Helmet on July 15th and still haven’t received the item as of October 2nd. I’ve emailed them and haven’t received a response. These people will steal your money. BEWARE.

Solid communication, fast shipping...everything I had wanted when purchasing my college football helmet.

Great customer service! Product came very securely packaged and well made! Excited to give to my son for Christmas to display his Grandpa’s high school football!

What was a bad situation, Travis at Carrolls remedied. I received to NFL magnets from UPS or USPS, can't recall. They looked like they'd been removed, bent and thrown back in packaging. Not good. I contacted Carrolls and they sent me replacements that arrived bubble-wrapped and in pristine condition. They made the wrong right. And I appreciated their willingness to do so. GREAT service (and product)

I have placed many orders over time for the Riddell Mini Helmets I collect.I have not found them cheaper and am always pleased with the time/shipping! Thanks,Mark

If I could vote no stars I would. Ordered a backpack couple weeks before school started it’s now couple weeks after school started still no bag, no response, nothing. Responded one time telling me they would give me me tracking number once shipped now they won’t respond. Don’t shop here

I ordered (and recently received) one of the GB Packers throwback helmets. Hard to find, and even harder to acquire, given the limited nature of the product. Travis was super helpful, since it took a few weeks to get confirmation from the manufacturer, confirm production timing and then delivery timing, etc. Although it took some time, the communication and patience was helpful throughout the process. I couldn't be happier with the result and customer service. Thank you Carrolls Sports

I would have given 5-stars but there was little communication around shipping. I had to email them to get my shipping confirmation number. But my golf bag arrived 7 days after ordering which isn’t too bad. The bag itself was packaged well and was just what I was looking for.

Loved my license plate, fast shipping and high quality. Will buy again from this store

Order placed and paid for on April 27th ... now May 7th and despite 3 e mails promising me tracking numbers product has not been shipped . Seems like a scam . On the verge of disputing charge on my card

Order #328892

I ordered two small items from Carolls on January 6th . Emails are answered in vague ways in about 2 days and some not at all ! I was in Fla for 3 weeks and needed it shipped there ! Package never showed up ! I asked them to send it to my home and still haven’t received the 2 items ! Never received a response to my last email ! There’s NO way to contact them except email (if that is even legit) . I asked for a refund and I’m not sure I’ll get one ! Shame on these people ! I only gave them one star but that’s the lowest ! It should be in the negative !

Ordered something before Xmas, no updates or shipping info provided. Reached out and they said it was coming directly from the factory and that they would give me an update. They never gave me an update and I had to contact them again for a refund and they sent me a UPS tracking number with the label created but no shipping. This place has poor customer service, no follow up, and I would definitely not recommend.

Horrible service, poor communication, incredibly slow! 2-5 days for shipping turned into a month and not once replied to a single email.

Solid transaction and helmet was mint. Very good communication. Roll Tide!

First time I ordered from Carroll's Sports Cave, and it was seamless. Not only was the item I needed as a Christmas gift, $5.00 cheaper from them, but I received it faster then expected and got it a week before I needed it, which we all know is priceless during the holidays. I will defiantly purchase from them again !!

The resolve and timeliness to complete the inquiries I submitted was appropriate. Gives me confidence and the willingness to use their website again.

Tracking # ?

I ordered from Carroll's Sports Cove for the first time, and look forward to many more purchases. The team was very responsive to my order and communication and the product quality and prices are exceptional. 5-star experience.