Carrier Bag Shop Reviews 

9,080
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

If I could give a higher than 5 star review for Carrier Bag Shop I would. The telephone customer service I received from Fal was excellent. She was knowledgeable about the product (acid free wh... See more

Company replied

Rated 5 out of 5 stars

Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so... See more

Company replied

Rated 5 out of 5 stars

The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced wi... See more

Company replied

Rated 5 out of 5 stars

I placed a last minute order for some personalised tote bags. The team were absolutely fantastic during the design process. And the finished product looks exactly as i had hoped it would. Will definit... See more

Company details

  1. Paper Bag Supplier
  2. Packaging Company
  3. Packaging Supply Store

About Carrier Bag Shop

Written by the company

Carrier Bag Shop is the UK's leading online packaging supplier. Since the company was established in 2006, we have added hundreds of new ranges to our portfolio, so that today, as well as supplying a full range of plastic, paper and cotton carrier bags, we also offer tissue paper, gift packaging, promotional business stationary and many more items.

Our extensive warehousing facilities allow us to buy in large quantities, which means we benefit through economies of scale. But we like to pass on these benefits to our customers, so that they can purchase top quality carrier bags at extraordinarily competitive prices. And if you're a wholesaler that packaging products in bulk, we are able to offer further discounts. Moreover, our efficient warehousing and delivery operations mean that your ordered bags can be behind the sales desk and ready for use within 24hrs.

Carrier Bag Shop also supplies bespoke packaging. We’re able to brand your bags, boxes and tissue paper with company logos, mottos, taglines, and high quality graphical images. This useful service is offered with a very fast turnaround. We can have your tailor made carrier bags delivered within 5 working days. Minimum order is just 600 bags!

So for all your end-user retail packaging needs, make Carrier Bag Shop your first port of call. With hundreds of bags, boxes and wrapping paper designs to choose from, you're sure to find the perfect packaging solution to your retail business needs. Head to our website today and take a look at our incredible range, and if you need customised printed bags, do not hesitate to get in touch!


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,080)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - as always

8 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Shaun,

Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.

Kind regards,

Kirsten

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery and quality product.

15 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Christine,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,

Kirsten

Rated 5 out of 5 stars

1st class product professional help

1st class product professional help, and prompt delivery

6 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Julie,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Kind regards,

Kirsten

Rated 5 out of 5 stars

Quick delivery

Quick delivery, right size, just what we wanted.

13 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi David,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,

Kirsten

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and the products arrived quickly and were just what we wanted!

13 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Mark,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Kirsten

Rated 5 out of 5 stars

The tissue was well wrapped and…

The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced with my previous supplier hence making the change. The tissue was lovely quality and the colours were vibrant and exactly what I was expecting. Well done!

8 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Deborah,

Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.

Kind regards,

Kirsten

Rated 5 out of 5 stars

always fast delivery

always fast delivery, good quality and plenty of choice

12 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Wendy,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,

Kirsten

Rated 5 out of 5 stars

Nice customers service and prompt…

Nice customers service and prompt delivery

15 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Alan,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Kirsten

Rated 5 out of 5 stars
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi EJ Morrison,

Thank you for your review. We will share this with our team to let them know how they are doing.

Kind regards,

Kirsten

Rated 5 out of 5 stars

Outstanding Customer Service

My delivery failed because of a road closure. Carrier Bag Shop arranged for an overnight replacement and called to check it had arrived. Now that's customer service!

2 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hey Jennifer!

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Kind regards,

Fal

Rated 5 out of 5 stars

Great prices and colours

Great prices and colours, fast delivery.

9 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Fal

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery.

31 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Peppa,

Thank you so much for taking the time to leave us a 5-star review.

kind regards,

Fal

Rated 5 out of 5 stars

Recommend

Akways quick delivery and never a problem with order

1 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Lee,

Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

kind regards,

Fal

Rated 5 out of 5 stars

Always super easy

Always super easy, super fast and super efficient

5 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hello,

We are so grateful for your 5-star review, Kim. Thank you for sharing your experience with us and the community.

Kind regards,

Fal

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