If I could give a higher than 5 star review for Carrier Bag Shop I would. The telephone customer service I received from Fal was excellent. She was knowledgeable about the product (acid free wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so... See more
Company replied
The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced wi... See more
Company replied
I placed a last minute order for some personalised tote bags. The team were absolutely fantastic during the design process. And the finished product looks exactly as i had hoped it would. Will definit... See more
Company details
About Carrier Bag Shop
Written by the company
Carrier Bag Shop is the UK's leading online packaging supplier. Since the company was established in 2006, we have added hundreds of new ranges to our portfolio, so that today, as well as supplying a full range of plastic, paper and cotton carrier bags, we also offer tissue paper, gift packaging, promotional business stationary and many more items.
Our extensive warehousing facilities allow us to buy in large quantities, which means we benefit through economies of scale. But we like to pass on these benefits to our customers, so that they can purchase top quality carrier bags at extraordinarily competitive prices. And if you're a wholesaler that packaging products in bulk, we are able to offer further discounts. Moreover, our efficient warehousing and delivery operations mean that your ordered bags can be behind the sales desk and ready for use within 24hrs.
Carrier Bag Shop also supplies bespoke packaging. We’re able to brand your bags, boxes and tissue paper with company logos, mottos, taglines, and high quality graphical images. This useful service is offered with a very fast turnaround. We can have your tailor made carrier bags delivered within 5 working days. Minimum order is just 600 bags!
So for all your end-user retail packaging needs, make Carrier Bag Shop your first port of call. With hundreds of bags, boxes and wrapping paper designs to choose from, you're sure to find the perfect packaging solution to your retail business needs. Head to our website today and take a look at our incredible range, and if you need customised printed bags, do not hesitate to get in touch!
Contact info
181 Victoria Road, EN4 9PA, London, United Kingdom
- 020-3002-9960
- info@carrierbagshop.co.uk
- www.carrierbagshop.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Great customer service, excellent communication and quick delivery.
Will be ordering again and again!
10 September 2024
Unprompted review
Reply from Carrier Bag Shop
Hi Louise,
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Kind regards,
Kirsten
Quick delivery of good product
29 August 2024
Reply from Carrier Bag Shop
Thank you for the 5-star rating, Mel. We hope to see you again soon!
Kind regards,
Kirsten
Reply from Carrier Bag Shop
Hi Janet,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Zee
Fast delivery, Good Price
Fast delivery and the bags are really a good price for what you get. We love the star bags and I have previously and will again order from the Carrier Bag Shop.
Thank you
28 August 2024
Reply from Carrier Bag Shop
Dear Lara,
Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!
Kind regards,
Fal
Great product and service as always.
21 August 2024
Reply from Carrier Bag Shop
Hi Rachel,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Fal
Reply from Carrier Bag Shop
Dear Emily,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Fal
service could not be better.
22 August 2024
Reply from Carrier Bag Shop
Hi,
We are so grateful for your 5-star review, Bryan. Thank you for sharing your experience with us and the community.
Kind regards,
Fal
Reply from Carrier Bag Shop
Hi,
Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!
Kind regards,
Fal
Reply from Carrier Bag Shop
Dear Ashley,
Thank you for taking the time to leave a rating. We really appreciate your business.
Kind regards,
Fal
Reply from Carrier Bag Shop
Hi,
Thanks so much for sharing your experience with us, Angela. We hope to see you again soon.
Kind regards,
Fal
Fast and efficient service
Fast and efficient service, excellent bags and paper, just as described
20 August 2024
Reply from Carrier Bag Shop
Hi,
Thank you for the 5-star rating, Anna. We hope to see you again soon!
Kind regards,
Fal
Really speedy delivery
Really speedy delivery, everything as ordered, and good quality. Thank you. Rock & Bird
27 August 2024
Reply from Carrier Bag Shop
Hi,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Fal
Reply from Carrier Bag Shop
Hi Jan,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Kind regards,
Fal
Excellent product at a great price
Excellent product at a great price, very helpful and a fast delivery service.
27 August 2024
Reply from Carrier Bag Shop
Dear Stuart,
Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!
Kind regards,
Fal
Reply from Carrier Bag Shop
Hi Sean,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Fal
Poor delivery
The product I ordered is fine. However, I paid extra for next day delivery, and the package took three days to arrive. Not impressed!
20 August 2024
Reply from Carrier Bag Shop
Dear Richard,
Thank you for your feedback. We are sorry to hear that there was an issue with your delivery.
One of the customer service team will be in touch.
Kind regards,
Fal
Always a pleasure to speak to and…
Always a pleasure to speak to and arrange my order. Thank you
19 August 2024
Reply from Carrier Bag Shop
Hey Gina!
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Kind regards,
Fal
Quick dispatch and delivery
Quick dispatch and delivery, the pink paper bags always hold up well and have vibrant colour
19 August 2024
Reply from Carrier Bag Shop
Dear Alex,
Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!
Kind regards,
Fal
Reply from Carrier Bag Shop
Hi Sarah,
We are so grateful for your review. Thank you for sharing your experience with us.
Kind regards,
Zee
Great service and really good quality…
Great service and really good quality products.
16 August 2024
Reply from Carrier Bag Shop
Hi Joseph,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Zee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.