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CarReg UK - Private Number Plates Reviews 

10,205
•
TrustScore 5 out of 5

4.9

Car Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout every step. People deeply appreciate the fast, transparent, and efficient service when purchasing or transferring their private number plates. Buyers find the entire procedure very smooth and simple. Some reviewers were not happy with occasional delays or wait times during the process. Consumers noted that receiving paperwork or securing certain plates sometimes took a little longer than initially expected. However, customers acknowledged that the dedicated team was always ready to investigate and successfully resolve these minor issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service from team... See more

Service

Consumers find service to be positive, highlighting professional, prompt, and efficient communication from... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as a seamless and smooth... See more

Customer service

Customers had positive experiences with customer service, highlighting quick and efficient communication from... See more

Product

People report satisfaction with the product and process of acquiring personal number plates, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flawless experience using CarReg made purchasing my private plate Super easy so when I wanted to purchase a second private plate two weeks later for a birthday gift I had no hesitation cont... See more

Rated 5 out of 5 stars

After two disappointments with other private number plate suppliers. I finally found CarReg UK. Luckily I spoke to Peta about one of their plates I saw online and asked if she would make sure my choic... See more

Rated 5 out of 5 stars

After purchasing my first number plate I was disappointed to find out after a delay in being sent the paperwork that the vendor had unfortunately lost the rights to the number plate as they had not re... See more

Rated 5 out of 5 stars

I’ve ordered my first private number plates and the whole process took almost a week, easy communication, no hassle, I let them to deal with the paperwork and can’t think of an easy way. Thank you... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Car Equipment Accessories Store
  4. Numerologist

Written by the company

CarReg UK are trusted experts and specialists in personalised and private number plates. Established in 1988, we have been helping customers buy, sell, and value number plates for nearly four decades. As one of the UK’s longest-established dealers, CarReg is proud to be a member of all major trade governing bodies, including the RNC, MIRAD, CNG and FSB. This means our customers benefit from the highest standards of professionalism, security, and service. We are also fully registered with the DVLA as official resellers and recognised DVLA number plate suppliers. With offices across the UK and thousands of satisfied customers, we make it simple and safe to purchase or sell your private registration. From low-cost number plates starting at just £15 to rare and highly sought-after investment registrations, our huge stock and nationwide network make CarReg a leading choice. Every transaction is backed by our 100% money-back guarantee, giving buyers and sellers complete confidence. In addition, we offer free, no-obligation valuations, next-day perspex number plate delivery, and access to exclusive registrations not available elsewhere. With thousands of five-star reviews, expert advice, and decades of experience, it’s easy to see why CarReg has become the trusted name in number plates. CarReg – The easy name for personalised & private number plates.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(10,205)

336 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The customer service received…

The customer service received fromCarReg UK was exceptional, their sales advisor Mia Bradbury went above and beyond, especially as I had forgotten to add a code to my order. I wouldn’t go anywhere else now to get a cherished number plate.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service. We ordered a plate we couldn’t fit in error and Car Reg UK sorted it out and refunded us in 3 days - and it was entirely our fault. Amazing customer service and really easy to do business with.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company to deal with.

Amazing Company to deal with.
Excellent service and friendly staff, spoke to a sales adviser PETA over the phone everything i needed to know was explained to me in details very polite and helpful. Definitely will recommend this company to others. 5 ⭐️
A Visoka

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Very quick and easy service

Very quick and easy service, I dealt with Mia Bradbury and had my plates in a couple of days and then able to put them on the car later that week. Very happy customer.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly, the person I dealt with “PETA” was very helpful and processed my new registration plate whilst I was on the phone with her today, thank you very much A1 service 👍

5 June 2026
Unprompted review
Rated 1 out of 5 stars

In breach of ICO rules

When you ask them for a valuation, they will automatically include your number plate on their site as a “POA”, even though you have not provided explicit consent, which means that you will get enquiries about your plate (as I have) even though it was legitimately advertised elsewhere (at a much higher valuation). This contravenes ICO data protection rules which require deliberate, not assumed, consent. A business cannot assume that there is implied consent if a person does not read the Ts&Cs and/or does not ask for it not to be listed as a POA.

5 November 2025
Unprompted review
CarReg UK - Private Number Plates logo

Reply from CarReg UK - Private Number Plates

Thank you for your review. Apologies for the length of time to reply — following advice and careful consideration of your complaint, including a review of the relevant ICO guidance and applicable UK GDPR provisions, we are satisfied that our process is fully compliant. We respectfully but firmly disagree with the characterisation in this review.

The ICO consent rules you have referenced apply specifically where consent is the lawful basis for processing. That is not the case here. When you submitted our valuation request form, the terms were clearly set out in bold at the top of the page, stating that your registration would be listed on our website as POA pending your response. You actively chose to request our valuation service on those terms.

The listing is part of the valuation process you requested — not a separate marketing activity — and therefore does not require additional consent under ICO rules.

We would also note that our POA listings carry a clear notice that a "Price and Availability Check" is required before any enquiry is progressed. No price is quoted and no commitment is made without first contacting the owner. The suggestion that enquiries were generated improperly is not an accurate reflection of how our listings work.

Your registration was removed promptly upon request, and we are sorry the experience did not meet your expectations. We would gently encourage anyone reading this review to consider that the legal position is not as stated.

Rated 5 out of 5 stars

Fantastic Service

Thank you CarReg for sourcing the number plate I had been searching for. For anyone looking to buy a private registration number for their vehicle I would highly recommend their services. A special thank you to Mia for their help.

1 June 2026
Unprompted review

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