Carrefour Banque & Assurance Reviews 1,612

TrustScore 2.5 out of 5

2.5

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Company details

  1. Bank

Written by the company

Filiale bancaire du groupe Carrefour, Carrefour Banque commercialise depuis 30 ans une large gamme de produits : Crédit, Epargne, Assurance....


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Lamentable

Lamentable

5 April 2024
Unprompted review
Carrefour Banque & Assurance logo

Reply from Carrefour Banque & Assurance

Bonjour,
Soyez assuré que nous sommes sincèrement navrés de lire votre commentaire.
Afin de vous aider au mieux, nous vous invitons à nous rejoindre sur Messenger afin d'échanger directement ensemble.
A bientôt
https://www.facebook.com/carrefour.banque.officiel

Rated 5 out of 5 stars

I’m really like carrefour banque and…

I’m really like carrefour banque and insurance.. and there are really help full.. specially .. and good staffs also

11 March 2023
Unprompted review
Carrefour Banque & Assurance logo

Reply from Carrefour Banque & Assurance

Bonjour,
Nous vous remercions pour vos compliments et remarques agréables que nous transmettons aux équipes.
Chaque jour, nous travaillons afin de garantir la satisfaction de nos clients.
Carrefour Banque vous souhaite une excellente journée et vous remercie chaleureusement pour votre fidélité.
L'équipe Carrefour Banque,

Rated 1 out of 5 stars

Carte pass piratee

Ma carte pass à ete piratee il y a 3 mois et toujours pas de remboursement . inadmissible Car en plus on se se sert de la carte pass que chez carrefour en caisse

1 December 2022
Unprompted review
Carrefour Banque & Assurance logo

Reply from Carrefour Banque & Assurance

Bonjour,

Le service des contestations d'achats va étudier votre dossier ce jour.
Une réponse vous sera communiquée par courrier dans les meilleurs délais.
L'Equipe Carrefour Banque,

Rated 5 out of 5 stars

Excellence du service financier.

Sincères félicitations à madame Corinne Gelin du service financier de Carrefour Puget sur Argens pour son professionnalisme et son naturel. Jacques Aletti.

23 April 2022
Unprompted review
Carrefour Banque & Assurance logo

Reply from Carrefour Banque & Assurance

Bonjour,
Nous vous remercions pour vos compliments et remarques agréables que nous transmettons à Madame Gelin.
Chaque jour, nous travaillons afin de garantir la satisfaction de nos clients.
Carrefour Banque vous souhaite une excellente journée et vous remercie chaleureusement pour votre fidélité.
L'équipe Carrefour Banque,

Rated 1 out of 5 stars

Quite poor and unprofessional

Quite poor and unprofessional.
Initially accepted my request for a credit then with no reason and no explanation just refused with no explanation and also stopped speaking with me in english.

10 March 2021
Unprompted review
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