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Company details
Written by the company
High Quality Jewellery
Contact info
Læderstræde 18, 1201, København K, Denmark
- 31162315
- carre@carre.dk
- www.carre.dk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My purchase arrived so fast and it was…
My purchase arrived so fast and it was packed with care in a beautiful box. The jewellery is very beautiful!

Reply from Carré Jewellery
Shipping to Germany
Shipping to Germany was quick and problem-free. The quality of the jewelry is good. Im happy.

Reply from Carré Jewellery
Beautiful jewellery shop
Beautiful jewellery shop
I really like the design always find something that catch my attention.
Easy to shop and good customer service. 👌

Reply from Carré Jewellery
Great products just as seen in pictures…
Great products just as seen in pictures and quick delivery. No hassles very pleased with my purchase.

Reply from Carré Jewellery
Rings
Every time I have purchased something, it turned out very nice. I would appreciate more pick-up options to avoid shipment cost. Only thing I would consider is when preparing an order, they should check if there are any defects.
Disappointed about the return policy
Disappointed about the return policy. Some products have a sloppy finishing.
Cost is much higher than the product and customer management deserves.
My necklace broke when I gently took it out of the box in which it had arrived from Carré approx. 8 months earlier. When I took it back I was told I should expect 7 weeks before someone had assessed if they would fix it for free or if I should pay myself. I was then asked for the receipt. When I followed up on what the decision was, I entered into a very long message discussion back and forth; I asked to please talk to someone but it was ignored. ONLY when I finally accepted to pay an additional 90DKK (on top of the 2200 DKK initially paid for this necklace that wouldn’t handle being taken gently out of its box).
90DKK is nothing; which is why I find it exceptionally unprofessional of Carré Jewelry to ask a customer to pay this in addition to the already paid amount. I do not trust their products and do not agree with their handling of customer complaints, and I will never buy or have any of their product again. Definitely cannot recommend this brand.
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