Carpetright Limited - Devizes Reviews 67

TrustScore 5 out of 5

4.8

21-22 New Park Street, SN10 1DX Devizes, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Carrianne, your sales woman made my experience truly great. I find making big financial decisions really quite stressful, but Carrianne's kindness, patience and empathy made the experience really reas... See more

Company replied

Rated 5 out of 5 stars

Good service from the ladies in store , they were very knowledgeable and helpful. The carpet measuring person was professional and very helpful and very respectful of our home ( offered to take his... See more

Company replied

Rated 5 out of 5 stars

Extremely efficient knowledgeable and friendly salesman in the store. No hard sell just gave us all the options available on carpet type and underlay. Contact by email and phone very efficient arri... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • 21-22 New Park Street, SN10 1DX, Devizes, Wiltshire, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Customer service

7 April 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Wayne,

Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good service all round !

Good service from the ladies in store , they were very knowledgeable and helpful. The carpet measuring person was professional and very helpful and very respectful of our home ( offered to take his shoes off ….. that’s a big plus for me). Definitely recommend Carpet Right especially the Devizes store.
Carpet ordered on Saturday so let’s hope the plain sailing continues!

6 April 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Sally,

Pleased to hear about the good service you have had and how helpful and knowledgeable the team were for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Zena at the at the Devizes store was…

Zena at the at the Devizes store was outstanding. Friendly and helpful. All of the staff where friendly.
Zena processed my order with great care, and talked me through each step, from raising a quote to then placing my order and sorting a fitting date.
As I say absolute credit to the company going above and beyond.

6 April 2024
Unprompted review
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Angela,
Pleased to hear how helpful Zena was for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

great staff

great staff , very pro-active and knowledgeable

13 March 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Helen,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good customer service

We had good advice on the correct type of carpet for the stairs and bedrooms, the underlay and types of door bars. When they came to measure, the person was very professional and pointed out a problem that we could fix before fitting. The one thing I would have liked was a phone call giving us an idea of when the fitter would arrive rather than staying in all morning when the fitter came at lunch time.

29 January 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Sharon,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very good service,from entering the…

Very good service,from entering the store in Devizes,to Kevin coming round and measuring up,all staff very knowledgeable,making the process easy

8 February 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Paul,

Pleased to hear about the good service you have had and how helpful Kevin was for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Top class service

Extremely efficient knowledgeable and friendly salesman in the store. No hard sell just gave us all the options available on carpet type and underlay.
Contact by email and phone very efficient arriving on time and salesman who came to home to measure up was friendly and again, efficient and knew his stuff.
I highly recommend carpet right for the wide choice of carpets and their great staff

2 February 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Eugenie,

Pleased to hear about the top class service you have had throughout the process.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very helpful efficient advise and clear…

Very helpful efficient advise and clear explanation of the costs involved.

13 January 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Sandy,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent service

Excellent service. Warm and friendly welcome and good advice

6 January 2024
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi,
Pleased to hear how helpful our team were for you.
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

Carrianne was very helpful and made the…

Carrianne was very helpful and made the buying process very easy.

20 December 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Ross,

Pleased to hear about the helpful service you have had from Carrianne and how easy the process has been for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

They were all so very helpful and took…

They were all so very helpful and took time to explain everything to me. I was very happy with how they came across

4 December 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Jacqueline,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Well-informed

Well-informed, personable staff who were willing to give meaningful, useful advice

27 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

Friendly, helpful and efficient.

Thew woman in the Devizes shop was friendly and helpful.
Kevin, who came to measure up was likewise friendly and efficient.

19 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi John,

Pleased to hear about the helpful and friendly service you have had Kevin.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great advice and quick service with a…

Great advice and quick service with a honest and professional sale from Zena. Told her my ideas and needs and she provided compressive understanding. Highly recommended store.

20 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi,

Very pleased to hear about the great advice and service you have had from Zena.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Helpful and friendly staff

Really easy process

18 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Pamela,

Pleased to hear about the helpful and friendly service you have had and how easy the process has been for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Carrianne!!!

Carrianne, your sales woman made my experience truly great. I find making big financial decisions really quite stressful, but Carrianne's kindness, patience and empathy made the experience really reassuring. She really gained my trust and Im so happy with my purchase. We need more Carriannes in the retail industry. My eperience in January in your Swindon stire was also good, but Devizes even trumped that with exceptional sales support. Don't think I've parted with so much money before with such a big happy smile on my face. Best Regards Vivien

10 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Vivien,
Pleased to hear how helpful Carrianne was for you.
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

My experience was very positive as all…

My experience was very positive as all the team, helped me with my choices and were very polite and helpful.

8 November 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Eleonora,

Very pleased to hear about the positive experience you have had and how helpful and polite the team were for you.
Thank you for your review.
Regards
Dean

Rated 4 out of 5 stars

Staff were very helpful

Staff were very helpful, good customer service

23 October 2023
Carpetright Limited - Devizes logo

Reply from Carpetright Limited - Devizes

Hi Jane,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

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