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Company details

  1. Carpet Cleaning Service
  2. Carpet Installer

Written by the company

Carpet repair specialist. Re-stretching carpets, Repairing burn damage & pets damage on carpets at home. Commercial & domestic carpet repair service, established 1997. Carpet Doctor can repair almost any carpet damage almost anywhere. Carpet burn repairs by a professional are cost effective. Carpet Doctor specialise in burn repair, patch repair, re-tufting & carpet stretching with over 25 years experience in the world of domestic carpet repairs & commercial carpet cleaning.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

So good we asked him back

We have had Roy out twice now for 3 repairs to the ageing (35 year old) but perfectly serviceable carpet in our hall, stairs and landing: it might be old but so are we and, if it had not been for failure of these seams, we would not have dreamed of replacing it.
He repaired the first 2 seams about 6 weeks ago. And suffice to to say, when another seamed failed, we had no hesitation in contacting him again.
We are delighted: prompt response, great workmanship and a carpet which, rather than having to replace it, could well see us out our days!
Very happy campers.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Carpet Doctor Roy to the rescue!

Roy to the rescue! We had a hot coal burn in our carpet by our fireplace that ruined the look of the whole living room. Roy came out the very next day to repair this and did a SUPERB job - we cannot see where he did the repair at all! Roy provides a top quality carpet repair service that I highly recommend.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

All good!

Would definitely recommend and use Carpet Doctor again. Great job cleaning my 3 sofas. Fair price and lovely people. Thank you Sean and Chantelle :)

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Roy!

Mega! Had Roy out to do a couple of gripper repairs for cat damaged carpets as well as pricing a larger repair job.

He was completely honest and said the larger repair job just isn’t viable given the size of the area. Really appreciate the openness.

Still got the two grippers repaired and replaced, great result.

We’re moving closer to Oxfordshire but would definitely be asking Roy to travel if we need any further work doing in the new place.

10/10!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Roy repaired a burn on our living room carpet. He was really professional and friendly, replying quickly to emails and arriving promptly. Roy also went the extra mile by kindly dealing with a small snag that he hadn't been asked to repair, which was much appreciated. The repair is amazing, you would never know the damage had happened! I wouldn't hesitate to recommend Roy's service, thank you Roy!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

My carpet was ripped up and damaged in…

My carpet was ripped up and damaged in 2 places by my cats and rather than replace the whole thing I contacted Roy who i couldn’t recommend more! He has done a brilliant job at discreetly mending the areas at a reasonable price for his work & expertise. Both he and his wife Debbie were really lovely, friendly and professional. Super efficient also - only took him around an hour and a half to complete the job. I messaged him on the monday for a quote and by lunchtime on wednesday it was complete. Thanks again both

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response, quick turnaround, very professional and the work is better than expected. Thanks Roy.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Came when he promised and fixed 2 carpet tears caused by pet damage easily. Price was reasonable and preventing me from having to purchase a new carpet. Would certainly recomend this company. Big thanks to you Rob.

23 February 2024
Unprompted review

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