Carpaintrepair Reviews 

213
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Useless company Ordered paint changed my mind an hour later Sent 7 emails cancelling order got 1 email back only saying email received Then phoned 12 times automated reply each time The... See more

Rated 1 out of 5 stars

As far as I'm concerned this website is a Con, paint orderd over 3 weeks ago and no sign of it, kept ringing there customer support line no answer and no reply to my voice mails, emailed them twice an... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! Placed an order for 2 x paint pots that did not arrive. Sent numerous emails asking for my money back but just kept getting ignored, apart from one about 2 weeks later telling... See more

Rated 1 out of 5 stars

Carpaintrepair.co.uk are clearly operating a low level scam/fraud and get away with it as the sums involved are individually very small but large enough in total to fund Florida holidays on a regular... See more

Company details

  1. Car Accessories Store
  2. Auto Body Shop
  3. Auto Parts Store
  4. Car Detailing Service
  5. Car Service

Information provided by various external sources

Car Paint Repair - Car Touch Up Paint - Body Paint Repair - Car Paint Chips - Car Paint Scratch


Contact info

1.8

Poor

TrustScore 2 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(213)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn't know a company could be quite…

I didn't know a company could be quite so awful. Not only did my order not arrive, you can't leave a voicemessage. They promise to reply to emails within 24 hours and don't. I had to claim the money back from my credit card. They shouldn't be in business.

22 February 2020
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company.
I ordered something by mistake, cancelled it later the same day, they totally ignored my request and sent it anyway a WEEK later.
No customer service at all, non existent.

10 February 2020
Unprompted review
Rated 1 out of 5 stars

Stay Away

No goods received. Its a total scam!
They have automated responses to emails but do not reply with any order details. Also can't be contacted through phone.
Currently trying to retrieve money back through credit card company.
Please save yourself the hassle and stay well away.

3 February 2020
Unprompted review
Rated 4 out of 5 stars

Must be truthful

Must be truthful, after reading reviews I had great concerns after ordering. Slight delay in acknowledging, but received an email explaining the full process and when to expect receipt of my order. There were no problems, my paint arrived in five days. packed securely and the right colour. So for me, very satisfied.

19 January 2020
Unprompted review
Rated 1 out of 5 stars

Please avoid using this company!!

Please avoid using this company!!! SCAM!!!
I wish I had googled them before placing my order which I never received.
Never replied to my emails.
Never answered numerous calls I made.
Surely they have got to be shut down!
Disgraceful.
I also logged a complaint with trading standard.

15 January 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

I did receive my paint so looking at the reviews I was one of the lucky ones but by the time I came to use it the paint had dried up in the cheap plastic bottle as the thinners escaped through the bottle - the cap was tightly screwed on
Have tried to get replacement and like most others have only received an automatic acknowledgement to my 3 attempts
Wish I'd checked Trustpilot before ordering!!!

13 January 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent, nothing delivered, cannot be reached by phone or email. The 5 star reviews have without doubt been written by the fraudsters themselves. Why have they not been blocked by google?

11 January 2020
Unprompted review
Rated 1 out of 5 stars

Desurve No Stars!!

Desurve No Stars!!
3 weeks to recieve leaked wrong colour overpriced paint. Sent 7 emails as paint they sent is usless ( completely wrong colour code) and Not a single reply!
By far the worst on line company I have used in resent years.
Total waste of time and money hope you go out of business asap so know one else gives there money to your appalling company!!!

8 January 2020
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company, total scam. They did supply some grey liquid which they claimed to be paint, but unfortunately my car is red. Despite chasing this company by email, the last from them being 29th November, I have had no response and have been forced to contact West Lothian Trading standards, telephone number 01501 280000, if you can’t get through to them by phone they have an email address and register the complaint that way.

I contacted my credit card company for a refund, but the cost incurred in returning the item is not worth it, so I have resigned myself to losing the money.

Can I suggest everybody who as had problems do the same, contact the trading standards office, and maybe action will be taken that will prevent future customers being scammed.

6 January 2020
Unprompted review
Rated 1 out of 5 stars

Car Paint Repair is a total scam

Car Paint Repair is a total scam. They will never answer telephone calls or reply to emails.
HOWEVER::
I chased with "Consumer Advice Scotland" - 0808 164 6000
and
West Lothian Trading Standards - 01506 280000
A lovely lady called Claire Fleming helped get a FULL REFUND for me within a week.

They are aware of this scam company but please report all issues to enable a full refund.

I hope this helps you.

4 January 2020
Unprompted review
Rated 1 out of 5 stars

Great Little Earner. The only reason I have given them one…

The only reason I have given them one star is that I couldn't continue until I did.
I received 2 bottles1 was the lacquer and the other bottle I can only describe as tipex which was supposed to be the coloured paint. This was genius because they have fulfilled their contract with me unless I send it back and say its not the correct paint. This would then cost me money and there is no chance of them sending the correct paint back because its a scam. They are relying on people to give up as they realise people can't be bothered messing about to get a small amount of money back. That 10 to 15 pound adds up to a great little scam if you add up all the money this guy has made within the last ten years its a great business and nothing has been done about it. Any positive reviews you see are bogus. What I am surprised is that no one has visited the car paint site and challenged these crooks.
I've heard Scotland is quite cold in December...... I suppose I could always put a few layers on when I visit!

10 December 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Cannot fault them. My order was acknowledged by email. Delivery was fairly quick. The colour matched my car perfectly. I am very pleased. I'd definitely use this company again if needed.

7 December 2019
Unprompted review
Rated 1 out of 5 stars

ordered paint and had a query

ordered paint and had a query
they completely ignore you,these people seem crooks,get your money and send out rubbish
one bottle I had is like water !!!!!!!!!!!!!!!!!!
they will not confirm the instructions are correct how on earth do you put a thick paint on followed by a almost water colour then top seal.
if it damages my car I will sue for a complete repaint !!!!!!!!!!!!!!!!!

23 November 2019
Unprompted review
Rated 1 out of 5 stars

Ordered 5 weeks ago...nothing

Ordered 5 weeks ago...nothing. they dont answer the phone ,only answering m/c and they dont reply to emails. I have had to contact bank to try get money back. Shocking business. Avoid Avoid Avoid

8 November 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look