Carmaplumbingandheating Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

We are a small family run Plumbing and Heating company covering Natural Gas, oil, LPG, Biomass, Air source heat pumps just to name a few. We specialise in boiler repairs. We also offer a bathroom and kitchen design and fitting service. We pride ourselves on our customer service and ensuring your safety is our priority!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Excellent and friendly service

Martin did a top job for us, as always. He is great tradesman and has a can do attitude.
Always has a funny story for you.
We would highly recommend Martin and Laura

1 May 2025
Unprompted review
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Reply from Carmaplumbingandheating

Many thanks for your lovely review Mr Evens its always a pleasure to work with you.

Rated 5 out of 5 stars

First class customer service and…

First class customer service and expertise in providing a new boiler, fitted on time with no fuss whatsoever. Martin was friendly and professional at all times and explained everything clearly. All in all the service was exceptional and comes highly recommended.

27 January 2025
Unprompted review
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Reply from Carmaplumbingandheating

thank you for your lovely review Mr Major, we are delight you are are happy with the service and work we delivered. It was an absolute pleasure. Thank you.

Rated 5 out of 5 stars

Excellent service received from both…

Excellent service received from both Martin and Laura, same day emergency call out after having no hot water for 2 days. Issue rectified quickly and efficiently, hot water now hotter than it’s been for ages too, thanks Martyn and Laura, would definitely recommend

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Professional Superb Service

Needed an emergency repair slap bang in the middle of Bank Holiday weekend. Loss of revenue at stake and Carma came to the rescue. They were great - got it fixed at a very reasonable price and in a short space of time. Cannot thank them enough. Highly recommended

4 June 2022
Unprompted review
Rated 5 out of 5 stars

I was recommended to Carma by my…

I was recommended to Carma by my husbands brother, we have a rental property and the boiler is oil, Carma responded and was on site within 2 hours, the problem was fixed and will highly recommend these guys every time. Thank you.

3 June 2022
Unprompted review
Rated 5 out of 5 stars

I contacted Martin from Carma Plumbing…

I contacted Martin from Carma Plumbing and Heating to discuss a full kitchen refit. It was a very big job but didn't phase Martin. He provided a detailed quote and an estimate of timescales for completion. From day one Martin worked tirelessly and his attention to detail is second to none. I couldn't be happier with the service he has provided and will be recommending Carma to my friends and family.

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Martin at Carma… delivered outstanding quality

Having been recommended Martin at Carma by a friend we asked him to quote on a large project. Following his visit we were happy to proceed due to the professionalism and knowledge that Martin offered.
His quality was first class .. verging on a perfectionist.
His work came in on time…
On budget …… and we are often given positive feedback from friends about his work.

Would thoroughly recommend Carma and we will be using them again in the next phase of our project . A Renewable energy infrastructure that Carma are going to install.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Very Professional and Prompt

Very professional service and quick to attend and deal when we needed their help! Would recommend them to anyone and will be using them again for upcoming renovation work

12 April 2022
Unprompted review
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Reply from Carmaplumbingandheating

Many thanks for taking the time to leave your review we are very grateful and look forward to working with you again in the future.

Rated 5 out of 5 stars

Martin was so helpful and so quick!

Martin was so helpful and so quick!! In and out in no time, no mess and very reasonable price! Would recommend to anyone!

8 April 2022
Unprompted review
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Reply from Carmaplumbingandheating

Thank you for your review and kind words.

Rated 5 out of 5 stars

Shower install and tiled bathroom

Shower install and tiled bathroom, really pleased with the job. Martin is an absolutely top fella and I will have him do just about any job on my house. Highly recommend!

4 April 2022
Unprompted review
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Reply from Carmaplumbingandheating

Thank you so much for taking the time to leave a review. We look forward to working with you again.

Rated 5 out of 5 stars

5* service, good communication, excellent service

We've called on Martin on numerous occasions, some for emergencies - fitted new boiler, some radiators, fixed a leaking floating toilet and shower system. Top notch plumber, knows his trade extremely well. Nothing too much trouble. The team now service yearly both our oil boilers and my Mums too. Certainly recommend Carma Plumbing and Heating, excellent service.

22 March 2022
Unprompted review
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Reply from Carmaplumbingandheating

Thank you for your lovely review Sue its always a pleasure working with you. We are delighted you are happy with your experience with us. Thank you.

Rated 5 out of 5 stars

Outstanding service from an outstanding team

Martin and his team came to my home and fitted new radiators throughout but what impressed me the most was the fact he fitted them in such a way that you couldn't see the pipework and you could remove to paint behind without turning the water off, truly amazing. Martin also witnessed a very bad plastering job and literally insisted on making right even though it wasn't his work. Carma Plumbing and Heating are a one stop shop for all your needs and I will simply not use anyone else. Thank you Martin and your team.

11 March 2022
Unprompted review
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Reply from Carmaplumbingandheating

Thank you for your very kind review. We thank you for taking the time to leave feed back on your experience with us.

Rated 5 out of 5 stars

Great plumber - friendly, timely, reasonably priced and 5* workmanship

I called Martin when my boiler failed. Great communications around options for replacement and made us a priority as it was cold!! He did a really good job, the bricks were a perfect match where he removed the wall boiler. Would highly recommend - friendly, timely, reasonably price and above all 5* workmanship.

7 March 2022
Unprompted review
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Reply from Carmaplumbingandheating

Thank you for you kind review we are delighted you are happy with your experience with us. Many thanks.

Rated 1 out of 5 stars

You sort it but I'm not paying

Awaited outcome of an agreement reached through help of the County Court. Was agreed my costs of nearly £400 be reimbursed. About 2yrs before then, Martin sent me numerous emails for return of a tumble dryer vent hose assembly which went 'walks' during the install of my new boiler. He kept emailing not having time to drop it off, then he'd post it. That was June 2020.. Still nothing. x5 months after new heating install, a part in the heating system developed a fault, x3 times Martin did not attend his appointments. On the last occasion, no apology or follow up provided. It was winter and cold. His attitude was to shrug his shoulders and say.."remove the part yourself, send it to manufacturer and then reinstall replacement". I had a qualified engineer make the repair. Martin was billed and due to non payment legal proceeding followed. 
Finally County Court helped get my money back. 
After the agreement he sent an email "Maybe we should meet up *****  Just me and you”.   Make of Martin's message as you will !

Seems over the past weeks since my review, mysteriously, others are leaving perhaps fake 5* reviews....

26 February 2022
Unprompted review
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Reply from Carmaplumbingandheating

Many thanks for your review we thought this had been resolved if you feel it hasn't please do not hesitate to contact us. The reviews following yours are from our loyal customers who we greatly appreciate leaving the feelings on our level of workmanship and customer service. All these reviews are currently being viewed by trust pilot and are awaiting verification.

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