Terrible customer service
Terrible customer service! I wanted to charter a round trip they kept asking stupid questions and told me to find another company
7 March 2026
Unprompted review
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Company details
Information provided by various external sources
Caribbean Charter Flights is an online booking network that makes it quicker and easier to charter private flights in the Caribbean. Caribbean Charter Flights connects you with high-quality, private charter operators in the Caribbean, giving you access to the best inventory of aircraft available. With real-time quotes returned rapidly from a network of over 50 regional operators. The entire charter process can be handled online, end-to-end or you can talk to the Caribbean Charter Flights team of experts 24/7 at any stage of the process.
Contact info
1451 W. Cypress Creek Road, Suite 300, 33309, Fort Lauderdale, United States
- (844) 900-0747
- info@caribbean-charter-flights.com
- www.caribbean-charter-flights.com
2.9
Average
2 reviews
Hasn’t replied to negative reviews
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Email at your peril.
Looking for a flight from Barbados to a small island brought me to this private charter company. It appeared that this could possibly have suited our large group flying in from two different continents at varying times and so I asked for a quote which I was invited to do on the website.
It resulted in quite honestly the rudest email I have experienced in quite some time. The quote was given and for our group the price was too high. An email arrived informing me the quote was about to expire and did I want to continue. My response was "Thanks for the quote but I'm afraid it's too expensive". Short, I agree, but to the point and not rude. The immediate email I had back was a barrage of insults telling me that I was ill informed, hadn't done my research and was wasting their time in putting together a quote. Wow. Amazingly the exchanges went on which is surprising given that the respondent is clearly so time poor! I won't copy and paste the rest of the emails I received as you are probably getting the picture here.
I have now received an email from the company telling me that I am recommended to remove this review on what he calls Pilot Trust (the irony that the review is of an airline company is not lost on me here!) as apparently it could be termed as slander and I may hear from their lawyer. Hence I have removed any direct quote from this post.
23 February 2020
Unprompted review
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