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Company details

  1. Environmental Protection Organization
  2. Internet Marketing Service

Written by the company

CarbonClick empowers businesses and their customers to tackle climate change, by making carbon offsets simple, trustworthy and cost effective. Integrate our solution into your business with minimal effort, at a fraction of the time and cost otherwise possible. We support all e-commerce, with plug-in's for Shopify, Magento, and WooCommerce which we call "Climate Friendly Cart". Its an app to add an environmentally friendly option to your online shopping cart. Your conscious consumers are loving reducing their carbon footprint by supporting the highest quality carbon offset projects near and dear to them.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
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1-star

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Rated 1 out of 5 stars

SCAM company

Beware, it is a SCAM!
For years we were using this app and in the Terms and Conditions it said that the money collected could be withdrawn for local projects.
The thing is that after 3 years using it and more than 20.000€ raised we have seen that they have changed their T&C and now you can not withdraw that money for local projects that we were going to invest in helping families affected by the floods in Valencia. When we asked them to prove that they had warned us by email of these changes in T&C they have not been able to give us an answer and say that they have changed platform and can not retrieve that information. To make matters worse, initially it only said that we only had €2,000 when in fact we had more than €20,000 and they claimed that it was a problem with their old platform and they gave us access to the new one where the total amount collected did appear but they still do not let us use it.
Now our legal team is going to sue this company for fraud and we will try to bring them to justice. Avoid this type of companies that only do greenwashing.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Incredibly disappointed and frustrated...

Saying that I'm incredibly disappointed and frustrated would only scratch the surface; I would go so far as to claim this is a scam were it not for these other positive reviews. I registered for their $9/month Climate Friendly Cart for WooCommerce service and was surprised to see a $399 charge from them the other day! How does that happen? I also requested invoices for my transactions from them weeks ago via the email they specifically told me to contact for such requests; absolutely no response. I don't know how they get away with running their business like this. My trust in them has been irreparably damaged at this point. I definitely recommend avoiding them at all costs; I just hope you read this before registering!

5 February 2023
Unprompted review
CarbonClick logo

Reply from CarbonClick

Hi Ben, we're very sorry you had a poor experience and have taken your feedback on board to improve our processes. Regarding the app charge, there may have been some confusion as we have a similar product for another platform at $9/month (Shopify), while the WooCommerce service is priced at $399 and this price is indicated on the page where we collect your card. We refunded the charge without dispute when you contacted us. We would be happy to provide the WooCommerce plugin free of charge as a show of goodwill if you'd like to give it another go.

Rated 1 out of 5 stars

Not trustful, wouldn't recommend.

I can't speak for their general business. All I know is that their WordPress plugin happily took my credit card details but then refuses to change these, close my account and even fails to remove the plugin from wordpress.

The plugin acts like a Trojan, and the company doesn't respond to any of their official support channels.

I wouldn't trust them anymore, and you should be careful too.

19 January 2023
Unprompted review
CarbonClick logo

Reply from CarbonClick

We're sorry you had a negative experience - we have reviewed our processes to make sure queries are attended to in a timely fashion. Thanks for your feedback.

Rated 5 out of 5 stars

Genuine climate action made easy.

CarbonClick are the 'one stop shop' for genuine 𝘳𝘦𝘢𝘭 carbon emissions and environmental externalities offsetting. Every individual and corporation can make a difference, regardless of scale, with ease.

5 April 2021
Unprompted review
CarbonClick logo

Reply from CarbonClick

Thanks for supporting www.carbonclick.com Louis, we look forward to your feedback from the carbon offsetting projects your donations are being directed to, and good on you for reducing your carbon footprint at the same time as buying carbon offsets. Take care.

Rated 5 out of 5 stars

Easiest Way to Save the Planet!

Absolutely love what CarbonClick has to offer, from individual offset subscriptions to support climate friendly living, to the Green Button on the Climate Friendly Cart!

4 March 2021
Unprompted review
CarbonClick logo

Reply from CarbonClick

Thanks for supporting CarbonClick Pi Chin, and thank you for subscribing to our Climate Friendly Teams, carbon offsetting product. You'll see recently we added a carbon footprint calculator to our website www.carbonclick.com which you might want to check out.

Rated 5 out of 5 stars

Trustworthy and supports local projects

Great carbon offsetting program for my business. Cost-effective, transparent, and they support local projects. Professional and friendly team. I would highly recommend CarbonClick.

4 March 2021
Unprompted review
CarbonClick logo

Reply from CarbonClick

Thankyou Camellia, we're delighted you're getting good results out of Climate Friendly Cart for your Carbon Offsetting on Shopify, WooCommerce, or Magento e-commerce stores. Thanks for supporting environmental initiatives that will save this planet by lowering our carbon footprint and enhancing biodiversity.

Rated 5 out of 5 stars

Start your sustainablity journey with CarbonClick

We're all on a sustainability journey and CarbonClick is part of my toolkit to reduce my impact on the planet. I've reduced my travel, my meat consumption, my waste and driving, but there's still a carbon footprint. This is why I offset my life and I hope others will also!

29 October 2020
Unprompted review
Rated 5 out of 5 stars

I've used a lot of offsetting companies…

I've used a lot of offsetting companies and calculators, what I love about CarbonClick is the transparency of their system. I can see exactly where my money is going and how it is helping to offset my footprint.

27 October 2020
Unprompted review

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