Car Audio Direct Reviews 

191
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Product description was wrong and item did not fit but company refused to accept a return even though it was still sealed in its packaging. Incorrectly claimed that products have to be returned within... See more

Rated 5 out of 5 stars

Needed help & advice sorting out new DAB head unit + all the leads to keep stalk control functionality & enable separate info-display unit to work in our Renault Master II based campervan... Came to t... See more

Rated 1 out of 5 stars

I ordered an edge e6 1500w rms 4500w max subwoofer with orange emblem and orange stiching and recieved an e3 1500w rms 3000w max with silver emblem and silver stiching. After several emails I had an a... See more

Rated 5 out of 5 stars

Emailed with enquirers got a response very fast telling me everything I needed that met my requirements for my vehicle. All great prices and nothing way too expensive like most companies! Fitted all m... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Car Audio Direct offers car stereo and audio video electronics for the car including receivers, MP3, CD players, DVD players, car subwoofers, bass systems, car speakers, car amplifiers, DAB radio, and more.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

191 reviews

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2.5

All reviews

(191)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, lots of options provided for a solution to exchanging stock speakers with an upgrade. Care taken to advise on the best & most appropriate speakers. Really pleased with the out come. Thanks very much.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Comprehensive advice - solution found

When I had a problem with the display on my Dab car stereo purchased from Car Audio Direct, 5 months earlier. They responded promptly, communicating comprehensive advice until the solution was found. From my very positive experience I can thoroughly recommend this company.

12 July 2022
Unprompted review
Rated 5 out of 5 stars

Reliable, Great Service & Super fast delivery!

I received fantastic service from start to finish - I ordered at 3.30pm to find the delivery on my doorstep the next morning! Speedy delivery and the team were very helpful to confirm the stock was there and got it out the door the same day. I would definitely recommend using Car Audio Direct for all your sound requirements!

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, a pleasure to deal with.

Excellent, knowledgeable, efficient, and eager to find a solution is the experience I recently had with Din and the CAD team.
Their rapid response to my emails were a valuable asset to their service, which I find lacking in many other established business today. They communicated with an earnest to resolve a tech problem which was doing my head in, however perseverance along with their expert advice and generosity, meant my issue was resolved satisfactorily, and without a shadow of a doubt, if indeed I need their assistance again in the future Car Audio Direct is the company I'll be dealing with immediately.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Trusted service

Trusted service, also one of the very few smd canadian dealers. Owner is easy to reach out to for information. I had an issue with a sundown amplifier and everything got fixed rather quickly and I was getting updated often. I recommend.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company, I was having problems with another company I purchased a wiring harness from as it was the wrong one, they wouldn’t reply to my messages , I contacted this company asking for help, they went out of their way to help, asked for pictures of what I was trying to do, they got back within an hour and let me know that I didn’t need a separate wiring harness so saved me all the hassle and cash.
Still waiting to hear back from the other company!!
100% would recommend this company 👍

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Staff are very knowledgeable about the products that they sell and they take the time to explain stuff to car audio newbies like myself unlike another company that goes by a similar name. I paid for next day delivery and unfortunately through no fault of their own the parcel turned up a day late (DPD's Fault) car audio direct were very forthcoming in compensating for this. Would highly recommend to anyone.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Techincal Support

The technical team were superb with their advice, telling me exactly what I needed to get the head unit working. I really appreciated their time and patience in understanding what I was asking and telling what I needed to do.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Third time lucky - life-savers!

This was the third company I had tried, after the previous two had let me down. I really needed the unit by the Friday, but my order wasnt placed until Thursday afternoon. I wasnt expecting much, based on my previous experience with other online sellers.
To my amazement, my new entertainment system arrived Friday lunchtime, and I was able to fit it in time for a long journey that evening.
There wasn't much (or anything) in the way of comms regarding my order status, but they still get all 5 stars from me.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Overall very helpful and professional

Really helpful in breaking down what exact leads and fitting devices I would need and recommended which item would match my required options and price range. Overall very helpful and professional! Many thanks

24 August 2021
Unprompted review
Rated 5 out of 5 stars

These guys couldn't be any more…

These guys couldn't be any more helpful, from the advice on what to buy, to the help and advice after purchase. Price was better than other place I was going to order from and delivery was fast . Would definitely recommend

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

First time I have installed a head unit in a car and I couldn't have done it without these guys.
Very knowledgeable about which adaptors I required and very helpful/patient on the phone with any problems I had with my non-standard OEM system.
Excellent.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Knowledgable and helpful company

Great company. Very professional and helpful. I emailed them with questions on compatibility and recommendations. They were very knowledgable and I have been using products they supplied and recommended for a while now and can honestly say I am very happy with my set-up. I would definitely
recommend using this company.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Had a faulty speaker and was replaced within a week! My emails were replied instantly and polite! My car audio will be bought from these from now on!

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Great service! I ordered the wrong item, was too excited and didn’t check, but I still got great service. Every time I called to ask a question I was greeted with a professional polite manor. Even offered a deal with my postal service because I had ordered wrong! Will 100% be ordering any items from this company again. And will be recommending this site to everyone! Plus my sub sounds amazing! Thanks guys

1 April 2021
Unprompted review

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