Carat Networks Reviews 1

TrustScore 3 out of 5

3.2

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Company details

  1. Web Hosting Company
  2. Process Server

Information provided by various external sources

Carat networks offering cheap dedicated servers hosting on windows/linux servers in Toronto/Hamilton, Canada. We have unmetered managed dedicated server hosting for you at really affordable and low cost.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

caratnetworks.com

This server provider is not to be trusted on terms of ETA's for delivery of a new order. They postpones new orders and makes the process long and difficult for the customer.
I have sent dozens of emails to their support and also communicated directly via their live-chat support.

They failed to setup a simpel VPS order and issued 2 wrong eta's for deployment and delivery. Next after they contacted me because of problems with Direct Admin and Ubuntu - and adviced me to move to another operating system. I told them to move to this operating system instead to avoid futher problems and delays.

Several hours later - still no active, online and running service.

I have keept all logs and emails as proof!

As a result I cancelled the service and asked for a refund.
Carat Network cancelled the order and issued a refund. I will follow up on this to see I do recive my money back and state it here later if that happens.

I strongly advice other customers to look for other providers and see what they offer and their conditions, before signing up at Carat Networks.

Despite they claim to have many customers, I know for a fact that there are others and more reliable providers out there, that do value new customers higher.

My experience with Carat Network is really bad and I will never return to them again as a customer.

7 August 2013
Unprompted review

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