Canada Flowers Reviews 

680
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 503 reviews, reviewers had a great experience with this company. Customers frequently share that the online ordering process is remarkably fast and easy to navigate, featuring a wide and appealing selection available for various special occasions. Furthermore, people consistently praise the prompt and reliable delivery service, noting that floral arrangements consistently arrive right on time and look exceptionally wonderful. However, some reviewers were not happy with the product quality, mentioning that the delivered floral arrangements looked very different from the online pictures or lacked expected fullness. Additionally, a few consumers experienced delayed or missing deliveries that negatively impacted their important milestone events.

What people talk about most

Product

People report positive experiences with product, noting that the floral arrangements are gorgeous and exceed... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and timely arrivals.... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. Many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the floral arrangements. Many... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch flower quality, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent floral delivery using Canada Flowers. They had a really attractive arrangement available and the order went smoothly from start to finish. The arrangement very closely matched the... See more

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

680 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(680)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Milestone Birthday

Milestone Birthday
I loved the arrangement and it was as pictured. I have ordered from other flower businesses and was disappointed in what the recipient received.
Online ordering was fast and easy to navigate.
The recipient was delighted with the arrangement.
I will definitely be ordering the next time there is a special occasion ☺️

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The flowers where beautiful very full

The flowers where beautiful very full, you called to say you where dropping off delivery that was good. However I wanted flowers to arrive before noon they came after 1. You should list your delivery times. Otherwise I am happy and would order again.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Birthday girl loved them

The bouquet was beautiful and I’m very impressed that I ordered at 4am (I forgot to order before I went to bed) and they still delivered same day. This is not the first time I’ve ordered through Canada Flowers and I’d use them every time

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I have often ordered flowers and those…

I have often ordered flowers and those delivered were not what I had ordered..
These were for my best friends grave in Laval, Quebec( ..and her husband )on her birthday.. he placed them at the cemetery.
It was important that the flowers were exactly what I had ordered…and they were
Thank you…I’ll order again next year
Jill West

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank You !

Delivery on date specified and order as expected. Recipient thrilled to receive flowers from Canada BEFORE anybody else from her home town !!

Have used Canada Flowers before and very happy and satisfied with service - thank you.

28 May 2026
Unprompted review

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