Anamarie was very helpful, as are all the online reps. The only issue was how long the process takes. It’s not just this time, but anytime I use the chat feature, there’s a delay between my comment/q... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just ordered a refill on a prescription previously filled with CDD. The process was pretty smooth, except they asked for all the documents previously submitted, including ID, prescription, and a ca... See more
Company replied
Communication via chatting with a live agent (Heizel) was great! Prompt and clear, a quick answer, excellent customer service. I've had nothing but great experiences with CDD and you can put this on t... See more
Company replied
Love CDC customer service! Jesika made things easy all the way around. I've Never had a situation that couldn't fixed. Drugs are exactly as ordered. Communication with my doctor is excellent. Will st... See more
Company replied
Company details
- Online Pharmacy
- Drug Store
- Online Prescription Medication Vendor
- Pharmaceutical Company
- Pharmacy
- Veterinary Pharmacy
About Canada Drugs Direct
Written by the company
Canada Drugs Direct is a highly rated & certified Canadian pharmacy Online. Save on your prescription, OTC & pet meds using Canada Drugs Online Pharmacy.
Why Choose Canada Drugs Direct?
Canada Drugs Direct is a certified online Canadian pharmacy providing U.S. residents access to high quality medications at an affordable price. Since 2016, we have helped Americans access their much-needed medication safely, conveniently, and affordably. Buy your medications online and start saving!
Canada Drugs Direct
Written by the company
Price Match Guaranteed
Affordable Canadian Pharmacy Online
We guarantee the lowest price on all of our prescription products. If you find your medications cheaper at any other recognized licensed mail order pharmacy, we will not only match their price, we will beat it by 25% of the difference. It is our 125% price match guarantee!
Contact info
Suite 520 , 800-15355 24th Avenue , V4A2H9, Surrey, Canada
- 1-888-904-8467
- info@canadadrugsdirect.com
- www.canadadrugsdirect.com
4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick answers via chat
The agent was very quick to answer my questions.
21 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
The entire process is relatively easy…
The entire process is relatively easy and straightforward. If there is an issue or you need assistance, they are always there to help.
21 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive and honest review. We appreciate your business and hope to serve you again.
Very efficient services
Very efficient services. They have live agent you can communicate with via the website or on the phone if needed.
21 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive and honest review. We appreciate your business and hope to serve you again.
Everything one needs in ordering a…
Everything one needs in ordering a prescription is made simple and thorough with CanadaDrugsDirect. As good as it gets!!!
21 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
I generic Glp-1
I rely on you to supply drugs that are readily available in pharmacies, and you are offering generic Glp-1
19 August 2026
Unprompted review
Reply from Canada Drugs Direct
We apologize for the inconvenience. We offer both brand and generic versions of certain GLP-1 medications. We like to offer a variety different options for our client to choose from. We appreciate your concerns and hope to serve you better in the future.
Excellent customer service
How much pleased with any contact that I make with your agents. They’re always very kind and helpful and service is excellent.
18 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Always professional and prompt
18 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Consistently Outstanding Customer Service
I have always liked doing business with Canada Drugs Direct because your Customer Service is outstanding in their timely, professional and courteous support.
17 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
Trouble with shipping
My order has been waiting to be shipped for two weeks and it has not shipped. I placed the order on July 28th and paid for it soon after.
17 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for bringing this to our attention, and we understand the urgency and frustration when an order is delayed. We will follow up with our team to assure this order gets processed and shipped out immediately. We appreciate your patience and understanding and hope to serve you better on your next order.
Great customer service!
16 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
Always a very easy and satisfactory…
Always a very easy and satisfactory transaction.
14 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Problem solved
Talked to a live person and they had a detailed explanation while also helping me work the problem. Took less than 10 minutes to resolve.
13 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Love CDC customer service
Love CDC customer service! Jesika made things easy all the way around. I've Never had a situation that couldn't fixed. Drugs are exactly as ordered. Communication with my doctor is excellent. Will stick by you Always!!
13 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Jesika was happy to resolve your questions and concerns. We appreciate your business and hope to serve you again.
Their customer service is great!
Their customer service is great!! Extremely helpful and very quick response time.
13 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Great live chat help experience
Easy website navigation, and Anamarie from live chat was extremely helpful answering our questions as a first time user.
13 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Anamarie was happy resolving your questions and concerns. We appreciate your business and hope to serve you again.
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Incredibly easy refill
Incredibly easy refill. All happened in the chat just from asking if I had one left.
12 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
I am very impressed
I am very impressed. The customer service is always available and always helpful. My orders have been properly shipped to Utah without incident.
12 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Great help and friendly customer…
Great help and friendly customer services
12 August 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Never received order within the time…
Never received order within the time frame promised.
12 August 2026
Unprompted review
Reply from Canada Drugs Direct
We apologize for the inconvenience you've experienced with your recent order. It's really unfortunate that your order got lost in the mail. The good news is that we've reshipped the order at no extra cost. You should receive your order within 10-20 business days. We appreciate your patience and understanding at this time and hope to serve you better in the future.
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