We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more
Company replied
We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more
Company replied
We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more
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Company details
Written by the company
CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.
The CAN-Solutions Way
Written by the company
- WHO ARE WE?
- We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
- WHAT DO WE DO?
- Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
- IT’S ALL ABOUT THE TARIFF!
- One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
- EASY SWITCHING PROCESS
- We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.
Contact info
Unit 19-20 Macon Court, Herald Drive , CW1 6EA, Crewe, United Kingdom
- 03300240223
- sales@can-solutions.co.uk
- www.can-solutions.co.uk
4.9
Excellent
750 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Help With A Difficult Situation
Despite a difficult situation with a previous supplier and company takeover, Rori at Can Solutions guided me through the process to get 15 connections migrated over to Can Solutions.
9 June 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Rob,
Thank you for sharing your experience. We’re really pleased Rori was able to support you through what sounds like a challenging situation.
Navigating supplier changes and company transitions can be tricky, so it's great to hear the migration of your 15 connections went smoothly with Rori’s guidance.
We appreciate your trust in us and are always here if you need anything moving forward.
Best regards,
The CAN Solutions Support Team
Amazing Team
Amazing Team, Adam, Jamie and Josh always happy to help with any question we had during the installation, implementation and go live.
17 July 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Dale,
Thank you for the great feedback! We’re so pleased to hear that Adam, Jamie, and Josh were able to support you every step of the way through installation, implementation, and go-live.
The team will be thrilled to know their efforts made a difference — we’re always here if you need anything moving forward.
Thanks again!
The CAN Solutions Support Team
Great communication
Great communication, friendly customers service, reliable & fast.
16 July 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Maurice,
Thank you for the great feedback! We're so glad to hear you've had a positive experience with our communication, service, and reliability.
We really appreciate your support and are always here if you need anything.
Best regards,
The CAN Solutions Support Team
Testimonial for CAN Solutions
Testimonial for CAN Solutions: Exceptional Service and Seamless Transition
As a long-time O2 business customer for over 15 years, I found myself becoming increasingly frustrated with the lack of support for my 20+ handsets. Even the simplest tasks, like adding a new user, became unnecessarily complicated. I was initially hesitant when CAN Solutions approached me about taking over our entire account, as it seemed too good to be true. After all, despite the poor service from O2, I was reluctant to make a change.
However, I was repeatedly contacted by Trudi from CAN Solutions, and I must admit, her persistence and dedication to ensuring a smooth transition eventually won me over. After several conversations where Trudi reassured me that the switch would be hassle-free, I decided to take the leap.
Looking back, it was one of the best decisions I’ve made in my 20 years in business. The entire process was flawless. Trudi was exceptional throughout, keeping every promise she made and guiding me through the entire transition. The switch was seamless—everything was as it should be, with no disruptions. All numbers remained the same, and all phones and tablets worked without a hitch.
The after-sales support has been outstanding. Trudi is always available to assist, and when she’s not, her colleagues are just as helpful. Adding new handsets has been effortless, and any additional services are easily arranged with a simple call.
Moreover, I’m paying significantly less than I was with O2, and the easy-to-use dashboard provided by CAN Solutions has made managing our account a breeze.
If you’re on the fence about switching, take my advice—do it. You won’t regret it. A huge thank you to Trudi and the entire team at CAN Solutions for their exceptional service and support.
8 July 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Martyn,
Thank you so much for taking the time to write such a thoughtful and detailed testimonial – I can’t tell you how much I appreciate it.
I completely understand the hesitation you felt at the start, and I’m genuinely so pleased that the experience lived up to what I promised. It was a real pleasure working with you throughout the transition, and I’m delighted to hear everything went smoothly and continues to work well for you and your team.
Your kind words mean a great deal, not just to me personally but to the whole team here at CAN Solutions. We’re committed to delivering the kind of service you described, and it’s always great to know when we’ve made a real difference.
Thanks again – and as always, if you need anything at all, I’m only ever a call or message away.
Warm regards,
Trudi
CAN Solutions Ltd
We have been using Can solutions for…
We have been using Can solutions for our business phones for over 8 years now. What I like is that you can always speak to your account manager who is uk based and is always helpful and solves any issues we may have. I cant see us moving away from Can as they are just so good to deal with!
7 July 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Rich
Thank you so much for your kind words and continued loyalty over the past 8 years — it really means a lot to us.
We pride ourselves on providing a personal, UK-based service, so it’s great to hear that having direct access to your account manager has made a difference. Knowing that we've earned your trust and that you find us easy to deal with is exactly what we aim for.
We truly value your business and look forward to supporting you for many more years to come. If there’s ever anything you need, you know where we are!
Best regards,
CAN Support
Absolutely amazing service by Nigel
Absolutely amazing service by Nigel, was quick with responses and helped me out understanding exactly what I need, definitely recommend
3 July 2025
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for the lovely review — we're really glad to hear you had a positive experience!
While we don’t have a team member named Nigel, we’re still thrilled that you received the quick, helpful support we always aim to deliver. It’s great to know we were able to guide you through everything clearly and efficiently.
We really appreciate the recommendation and look forward to assisting you again in the future.
Best regards,
The CAN Support Team
CAN Solutions Ltd
Friendly and helpful
Friendly and helpful. Aim to meet what we wanted and always kept up to date with the application process.
20 June 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Jane
Thank you for the great feedback!
We’re really pleased to hear you found the team friendly and helpful, and that you felt supported and kept in the loop throughout the application process. That’s exactly the experience we aim to deliver every time.
It definitely sounds like a 5-star review to us too — and we truly appreciate it!
Best regards,
The CAN Support Team
CAN Solutions Ltd
Amazing experience!
Had an amazing experience transferring all our phones over, the experience was smooth and very easy.
Thanks to Charlie & Lewis, couldn't have asked for a better experience!
12 June 2025
Unprompted review
Reply from CAN Solutions Ltd
Thank you for the amazing review!
We’re so glad to hear the transfer process was smooth and easy—that’s exactly what we aim for. Charlie and Lewis will be thrilled to know they made such a positive impact!
We really appreciate your feedback and look forward to supporting you moving forward.
All the best,
CAN Support – Can Solutions
100% recomended
Brilliant Company! We just renewed our contract with CAN for the second time. The deal was excellent and also they look after you through the whole contract. Highly recommended! Thank you to Trudi and Gemma for smooth and speedy transfer.
16 June 2025
Unprompted review
Reply from CAN Solutions Ltd
Thank you for the fantastic review and for choosing to renew with us for a second time!
We're so pleased to hear that you're happy with the deal and the ongoing support throughout your contract. Trudi and Gemma will be thrilled to know their efforts made the transfer smooth and stress-free.
Your recommendation means a lot to us—it’s always a pleasure working with you, and we look forward to continuing the partnership.
Thanks again!
CAN Support – Can Solutions
Rori and the team are AMAZING!!
Rori and the team are AMAZING!!
We've been dealing with CAN solutions since being frustrated with the "big companies" not caring about their customers.
We have random check ins to discuss not just work, but life. How are we. How is business. How is the contract and network. And yes I know that's all part of good customer services, and some will say they're paid to do this - but my argument is why then did we not receive this service before.
When you care about your customers, they stick with you. They understand sometimes things may go wrong. And its how these issues are dealt with that are a huge part of a good customer relationship.
I can't thank the team enough for helping us ride the wave of changes initially, and working with us to get it right.
It's asked me for date of experience, but its been great since day one.
Thanks for all your efforts. And remember if you need forklift training we cover nationwide!
3 June 2025
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for this amazing review!
We’re truly grateful for your kind words and ongoing support. It’s brilliant to hear that Rori and the team have made such a positive impact—building genuine, long-term relationships is exactly what we aim for at CAN.
We believe that real customer care goes beyond contracts and connectivity, so it means the world to know you’ve felt that difference from day one. Your feedback is a great reminder of why we do what we do, and we’re proud to have been part of your journey through the changes.
Thanks again for the recommendation—and noted on the forklift training! We know where to come!
All the best,
CAN Support – Can Solutions
⭐️⭐️⭐️⭐️⭐️ for Rori
⭐️⭐️⭐️⭐️⭐️
Outstanding Support from Rori – Seamless Transition from O2 to EE!
We recently completed a network transition from O2 to EE, and I can’t speak highly enough of the incredible support provided by Rori at CAN Solutions. From start to finish, the entire process was seamless and stress-free — all thanks to Rori’s clear communication, attention to detail, and proactive approach.
Rori kept us informed every step of the way, ensured minimal disruption, and handled every query with professionalism and efficiency. It’s rare to experience such a smooth switchover, especially in a business-critical setting, but Rori made it look effortless.
If you’re considering a move or need telecom support, I wouldn’t hesitate to recommend CAN Solutions – and especially Rori – for their outstanding service and reliability.
Thank you, Rori!
22 May 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi,
Thank you so much for your amazing review and ⭐️⭐️⭐️⭐️⭐️ rating!
We're absolutely delighted to hear that your transition from O2 to EE went so smoothly and that Rori provided such outstanding support throughout the process. Clear communication, minimal disruption, and a seamless switchover are exactly what we aim for—so it’s fantastic to know Rori delivered on all fronts.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Rori and the rest of the team.
Thanks again for your continued trust in CAN Solutions!
Best regards,
CAN Support Team
Brilliant company to deal with
Brilliant company to deal with.
We have used Can for many years and their service has always been exceptional. Recently we renewed all our business mobiles and Rori in particular has been amazing, finding us the best deal and supporting us with the transition to a different contract. Would highly recommend them
7 May 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Carole,
Thank you for the fantastic review!
We’re thrilled to hear that you've had such a positive experience with us over the years. It’s great to know that Rori was able to support you through the recent mobile renewal and help find the best deal—it’s exactly the level of service we strive to deliver.
We truly appreciate your recommendation and continued loyalty. If there’s ever anything more we can do, please don’t hesitate to reach out.
Best regards,
CAN Support Team
Reply from CAN Solutions Ltd
Hi Steve,
Thank you for the lovely feedback!
We’re so pleased to hear that the process felt stress-free and well-supported from start to finish. It’s always our goal to make things as smooth and straightforward as possible, so knowing that we were able to guide you every step of the way means a lot.
If you ever need anything in the future, we’re only a call or message away.
Best regards,
CAN Support Team
Impeccable and Seamless
Everyone in the business made the process feel seamless.
Ben got the ball rolling and the handover was carried out in a professional manor. Conall and Jamie on the technical side were incredibly helpful in nailing exactly how I wanted the phone system to work and were very patient. We now have an Account Manager appointed, Louise, who is checking in every so often to see if there's anything that could improve. In my eyes communication is key, so this is great to see.
CAN Solutions even contributed to my fundraiser which shows that their level of integrity as a business.
I will be recommending to anyone that may be interested.
17 April 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Jon,
Thank you so much for your detailed and thoughtful review!
We’re delighted to hear that the entire process felt seamless and that each member of the team—Ben, Conall, Jamie, and Louise—played a positive role in your experience. It’s fantastic to know that our communication and support stood out to you, as this is something we truly prioritise.
We're also proud to have supported your fundraiser—it's important to us to give back where we can, and we’re glad that made an impression.
Your recommendation means a great deal, and we’re grateful for your continued support. If there’s ever anything more we can do, please don’t hesitate to reach out.
Best regards,
CAN Support Team
We have used CAN Solutions for the last…
We have used CAN Solutions for the last number of years and they have been brilliant throughout the entire time and through each process. Trudi was so helpful and nothing was an issue Fast responses, excellent customer service and an efficient friendly company to use - highly recommend!!
17 April 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Alleen,
Thank you for your fantastic feedback!
We're so pleased to have supported you over the past few years and truly value the trust you've placed in us. It’s great to hear that Trudi was able to assist you so helpfully—she’ll be thrilled to hear your kind words.
Providing fast, friendly, and efficient service is at the heart of what we do, so your recommendation means a lot to the whole team.
Thanks again for your continued support!
Best regards,
CAN Support Team
issue with PSU
issue with PSU
jamie ordered one on 27-3 was delivered next morning issue solved
great customer service from these guys at all times
28 March 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi,
Thank you so much for your kind words and for taking the time to leave this review.
We're really pleased to hear that Jamie was able to get the PSU issue sorted quickly for you, and that everything was resolved the next morning. Providing fast, reliable support is something we take pride in, so it's great to know you’ve experienced that consistently from our team.
If you ever need anything else, don’t hesitate to get in touch—we’re always here to help.
Best regards,
CAN Support Team
Every step of the way the staff are so…
Every step of the way the staff are so helpful, friendly, understanding our business needs and what products are going to suit us. We have used Can solutions for a few years now and I'm always happy with their service and they are always happy to help with advice. Nothing is too much trouble.
4 March 2025
Unprompted review
Reply from CAN Solutions Ltd
Dear Mrs. Dundon,
Thank you for your wonderful review! We're delighted to hear that our team has been helpful, friendly, and attentive to your business needs. Providing the right solutions and excellent service is what we strive for, and it’s great to know we've met your expectations over the years. We truly appreciate your support and look forward to continuing to assist you!
Kind Regards
CAN Support
Informative supplier
CAN Solutions Ltd have been our supplier for a number of years, great customer service & good at answering queries & questions to fulfil the company needs.
4 March 2025
Unprompted review
Reply from CAN Solutions Ltd
Dear Sharon,
Thank you for your continued trust in CAN Solutions Ltd! We're thrilled to hear that you've had a great experience with our customer service and support. Providing informative and responsive service to meet your needs is always our priority. We truly appreciate your support and look forward to working with you for many more years.
Kind Regards
CAN Support
Just upgraded our mobile phones…
Just upgraded our mobile phones contract!
Charley was great every step of the way!
Very fast and efficient!!!
25 February 2025
Unprompted review
Reply from CAN Solutions Ltd
Dear Davina,
Thank you for your fantastic review! We're delighted to hear that your mobile upgrade went smoothly and that Charley provided great support throughout the process. Fast and efficient service is what we strive for! If you ever need anything else, we're always here to help.
Kind Regards
CAN Support
Great all round service.
We have used Can Solutions for the past 6 years with them taking care of our telephone landlines and broadband. In those 6 years we have never had an issue with their service. They are always professional, friendly and extremely helpful. Their prices are great, too. All in all, I would highly recommend Can Solutions.
25 February 2025
Reply from CAN Solutions Ltd
Dear Barricade Ltd,
Thank you for your amazing review and for trusting CAN Solutions for the past six years! We're delighted to hear that you've had a seamless experience with our service. Providing professional, friendly, and reliable support is our priority, and it’s fantastic to know we've met your expectations. We truly appreciate your recommendation and look forward to continuing to support your business!
Kind Regards
CAN Support
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