We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more
Company replied
We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more
Company replied
We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more
Company replied
Company details
Written by the company
CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.
The CAN-Solutions Way
Written by the company
- WHO ARE WE?
- We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
- WHAT DO WE DO?
- Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
- IT’S ALL ABOUT THE TARIFF!
- One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
- EASY SWITCHING PROCESS
- We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.
Contact info
Unit 19-20 Macon Court, Herald Drive , CW1 6EA, Crewe, United Kingdom
- 03300240223
- sales@can-solutions.co.uk
- www.can-solutions.co.uk
4.9
Excellent
750 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional service and always there…
Professional service and always there to help. I like the fact they stay in touch with progress reports.
17 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Angela,
We really appreciate you taking the time to leave a review.. We look forward to assisting you moving forward.
Kind Regards
CAN Support
Always a great experience with Can
Always a great experience with Can. Quick and reliable service.
16 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Tony,
Thank you for your feedback. We appreciate you taking the time out to leave a review. We also looking forward to assisting you in the future.
Kind Regards
CAN Support
Great friendly service always quick to…
Great friendly service always quick to sort any issues out.
15 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Lisa,
We really appreciate you taking the time to leave a review.. We look forward to assisting you moving forward.
Kind Regards
CAN Support
Rori
Rori, was very helpful sorting out our new contract and phoned 2 days later to make sure everything was working ok.
9 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Angie,
Thankyou for taking the time out of your day to provide us with this review.
It’s always a pleasure looking after your account and is great to hear that Rori has been exceptional looking after your account.
Kind regards
Can Support
Great Service from Linda and Aliki
Great Service from Linda and Aliki , knowledgeable, and informative as always
10 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Dear Zoe,
Thank you for your longstanding trust in CAN Solutions and for taking the time to share your positive experience. We're thrilled to hear that our service has consistently met your expectations over the years.
We greatly appreciate your special mention of Linda and Aliki, our dedicated account managers. It's fantastic to know that they have been a valuable resource for you, always providing prompt and helpful assistance.
Your kind words motivate our entire team to continue delivering exceptional service. If there's anything more we can assist you with, please don't hesitate to reach out. We look forward to continuing to meet your business communication needs.
Best regards,
CAN Support
Cannot fault the service
Cannot fault the service - Great from the offset and Helpfully guided us set up our Phones and after previous poor experiences with other providers we had lost a little hop. Light at the End of the Tunnel!!!!!!
5 September 2023
Unprompted review
Reply from CAN Solutions Ltd
Hi Ade,
We're delighted to hear about your positive experience with us!
Providing great service and prompt responses to any issues is our priority, Thank you for your kind words and for choosing Can. If you ever need further assistance, team are here to help!
Kind Regards
CAN Support
Absolutely faultless service from start…
Absolutely faultless service from start to finish. Rori is a diamond and an asset to the Can family.
9 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for taking the time to leave review of CAN Solutions. We greatly appreciate your feedback and are thrilled to hear about your positive experiences with our services.
It's fantastic to know that Rori has provided you with excellent support and assistance. We pride ourselves on delivering top-notch customer service, and it's wonderful to hear that it has made a positive impact on your experience with us.
At CAN Solutions, we strive to ensure seamless and reliable telecommunication solutions for all our clients. Your continued trust and loyalty mean a lot to us, and we are delighted to have been able to meet your expectations over the years.
Once again, thank you for your kind words. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to continuing to serve you and providing you with exceptional service for many more years to come.
Warm regards,
CAN Support
Charley was very helpful and patient…
Charley was very helpful and patient and went over the contract upgrade with me several times.
9 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Dear Julie,
Thank you so much for your glowing review! We're thrilled to hear that Charley and the rest of our team have been instrumental in providing you with excellent support and ensuring that your business needs are met efficiently.
We value the trust you've placed in us and are committed to always having your best interests at heart. It's a pleasure serving your business, and we're grateful for your continued support. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind Regards
CAN Support
Quick and friendly professional…
Quick and friendly professional service. Would recommend
25 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Mark,
We're delighted to hear about your positive experience with us!
Providing great service and prompt responses to any issues is our priority, Thank you for your kind words and for choosing Can. If you ever need further assistance, team are here to help!
Kind Regards
CAN Support
Nothing is ever too much trouble
Can solutions have been superb, providing us with internet, phones and utilities. The customer service is top rate, all of the team are personable with nothing ever being too much trouble.
Really pleased to be working with them!
8 April 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Gill,
Thank you for taking the time to share your experience with Can-Solutions. We are absolutely delighted to hear that you've had such a positive experience.
It's wonderful to know that our dedicated team has provided you with reassurance and consistency in managing your phone, internet, and utilities. We understand how crucial these services are for running a business, and we always strive to offer a seamless and reliable experience.
We take pride in our teamwork and the commitment of our entire team to ensure that our clients receive top-notch service, even when your dedicated account manager is away. Your feedback about the ad-hoc check-in calls is greatly appreciated. We believe in staying proactive and understanding your evolving business needs to provide the best possible solutions.
Thank you for acknowledging our efforts to understand your business thoroughly. It's a testament to our commitment to providing tailored services that meet your specific requirements.
Your continued trust and support mean the world to us. If you ever need anything or have questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way.
Once again, thank you for choosing Can-Solutions. We look forward to serving you for many more years to come.
Warm regards,
CAN Support
Excellent service
Excellent service, quick and easy to get started with our landline, internet and Mobiles.
We get regular friendly calls to check all is ok with the services being provided and if there is anything else they can help with.
If there are any issues they are sorted quickly and efficiently.
5*
Would highly recommend.
4 April 2024
Unprompted review
Reply from CAN Solutions Ltd
We're delighted to hear about your positive experience with us! Providing great service and prompt responses to any issues is our priority. Thank you for your kind words and for choosing Can. If you ever need further assistance, our team are here to help!
Kind Regards
CAN Support
Absolutely appalling customer service
Absolutely appalling customer service, over a number of years.
Desperately trying to get a quote to leave them early, and they just can't provide me with an accurate number.
Avoid at all costs
27 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Hi Emma,
We sincerely apologise for the disappointment you've experienced with our customer service. Your feedback is crucial, and we're deeply sorry to hear that you've encountered challenges over the years.
We understand your frustration in trying to obtain a quote for early termination, and we regret any inconvenience caused by the lack of an accurate figure. Rest assured, we are committed to rectifying this issue promptly and providing you with the necessary information as soon as possible.
Additionally, we acknowledge your decision to remove the spend caps originally applied by CAN Solutions. We understand that this may have resulted in higher call charges, which is precisely why spend caps were implemented in the first place—to ensure transparency and control over expenses.
We genuinely appreciate your feedback and the opportunity to improve our services. If there's anything further we can do to address your concerns or assist you in any way, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.
Kind Regards
CAN Support
Rori sorted out loads of things and…
Rori sorted out loads of things and gotme a upgrade too
26 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Jason,
Thank you so much for your positive feedback! We're thrilled to hear that Rori was able to assist you with resolving several issues and even secure an upgrade for you. Providing excellent customer service and ensuring our customers are satisfied is our top priority, and it's fantastic to know that Rori exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to let us know.
We appreciate your support!
Kind Regards
CAN Support
CAN have always been helpful
CAN have always been helpful, and have answered questions promptly, allowing for me to make quick decisions. I recommend them highly for any business
20 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Thank you very much for your kind words and recommendation! At CAN Solutions, we are committed to providing prompt and helpful assistance to our clients, enabling them to make informed decisions quickly.
We're delighted to hear that our team has been able to meet your needs efficiently and effectively. Your satisfaction and confidence in our services mean a great deal to us.
Should you ever have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way. Thank you for choosing CAN Solutions!
Kind Regards
CAN Support
Aliki was so helpful!
We have been dealing with Aliki sorting out our new contract, everything was made so easy and even saved us money!
18 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Dear Hannah,
Thank you for your wonderful feedback! We're thrilled to hear that Aliki provided you with excellent assistance in sorting out your new contract. Making the process easy and helping you save money are always our top priorities at CAN Solutions.
Aliki is a valuable member of our team, dedicated to ensuring that our customers receive the best possible service and solutions tailored to their needs. We'll be sure to pass along your kind words to Aliki.
If you ever have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing CAN Solutions.
Kind Regards
CAN Support
Excellent!!
Having used CAN Solutions for our business telecommunications for several years, I can honestly say that they are always professional, friendly and extremely helpful. I would absolutely recommend!
15 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Dear NIkki,
Thank you so much for your glowing review! At CAN Solutions, we take great pride in providing professional, friendly, and helpful service to our valued clients. It's fantastic to hear that your experience with us over the years has been excellent.
Building strong relationships with our clients is a top priority for us, and we're thrilled to have had the opportunity to serve your business's telecommunication needs. Your recommendation means the world to us, and we genuinely appreciate your trust and confidence in our services.
Should you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support your business every step of the way. Thank you again for choosing CAN Solutions!
Kind Regards
CAN Support
Good Offers good aftersales
Made organising multiple phone and tablet contracts easy. Products were the latest models and were delivered on time. Aftersales calls made frequently to ensure customers are satisfied and always keen for any feedback to improve their service.
15 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Dear Simon,
Thank you for your kind review! At CAN Solutions, we strive to provide nothing but the best for our customers, from offering top-of-the-line products to ensuring a seamless and hassle-free experience. We're delighted to hear that organising multiple phone and tablet contracts was made easy for you and that you received the latest models delivered promptly.
Our commitment doesn't stop at the point of sale; we believe in maintaining a strong relationship with our customers through exceptional aftersales service. We're glad to hear that our frequent aftersales calls have contributed to your satisfaction, and we truly value your feedback as it helps us continuously improve our services.
Thank you for choosing CAN Solutions. We look forward to serving you again in the future! If you have any further questions or feedback, please don't hesitate to reach out to us.
Kind regards
CAN Support
It was lovely to get an introductory…
It was lovely to get an introductory call from our new account manager today. All interactions with CAN solutions have been great since we started working with them.
13 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Thank You for Your Positive Feedback
Thank you very much for your kind words and for taking the time to share your experience with CAN Solutions. We're delighted to hear that you enjoyed your introductory call with our new account manager and that all your interactions with Rori have been positive since the beginning of our partnership.
At CAN Solutions, building strong relationships with our clients is a priority for us, and we're thrilled to hear that your experience reflects that. We believe in providing personalized and attentive service to meet your unique needs and exceed your expectations.
We're truly grateful for the opportunity to work with you, and we're committed to continuing to provide you with the exceptional service and support that you deserve. If you ever have any questions, feedback, or need assistance, please don't hesitate to reach out to us.
Once again, thank you for choosing CAN Solutions. We look forward to continuing to serve you and to further strengthening our partnership in the future.
Warm regards,
CAN Support
Helpful advice
Rori tried her best to fix the issue I had with my phone . Great service and very friendly.
11 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Thank You for Your Positive Feedback!
Thank you very much for your kind words regarding your recent experience with CAN Solutions. We're thrilled to hear that Rori provided you with excellent service and was able to assist you with resolving the issue you encountered with your phone.
Delivering top-notch customer service is at the heart of what we do, and we're glad to hear that Rori's efforts were appreciated. We believe that being friendly and approachable is just as important as providing effective solutions, and we're pleased that you found our service to be both helpful and welcoming.
At CAN Solutions, we're committed to ensuring that every interaction with our team leaves you feeling satisfied and supported. Your feedback is incredibly valuable to us as we strive to continually improve and enhance our services.
Once again, thank you for choosing CAN Solutions, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We're here to help!
Warm regards,
CAN Support
Linda has always been a pleasure to to…
Linda has always been a pleasure to to deal with and happy to help in any way. We have never had any issues with CAN Solutions, unlike other providers and have been with them a number of years now.
Would happily recommend.
6 March 2024
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for taking the time to leave such a glowing review of CAN Solutions. We greatly appreciate your feedback and are thrilled to hear about your positive experiences with our services.
It's fantastic to know that Linda has consistently provided you with excellent support and assistance. We pride ourselves on delivering top-notch customer service, and it's wonderful to hear that it has made a positive impact on your experience with us.
At CAN Solutions, we strive to ensure seamless and reliable telecommunication solutions for all our clients. Your continued trust and loyalty mean a lot to us, and we are delighted to have been able to meet your expectations over the years.
Once again, thank you for your kind words and for recommending CAN Solutions. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to continuing to serve you and providing you with exceptional service for many more years to come.
Warm regards,
CAN Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.