Communication was initially a little poor, no response to email and no answer to telephone. However, eventually got through and was updated. Received a call back the following day to confirm part was... See more
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Review summary
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Excellent Company. Great prices on a wide range of products. When we had an issue with something we ordered (no one’s fault), Customer Service was exemplary! They dealt with the problem quickly & effi... See more
Fantastic price, and super fast delivery - truly.... We ordered the Griddle Hot Plate BBQ on a Wednesday lunchtime, and it was delivered (on a pallet) the following morning !! Before 9am :-) Outst... See more
I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and... See more
Company details
Information provided by various external sources
Buy Quality Camping Equipment to Make Your Caravan Holiday a Success The best way to ensure your camping or caravan holiday is a success is to make sure you buy high quality camping and caravan equipment during your preparations. Camping Online specialise in supplying such equipment at the lowest possible prices. We carry a wide range of stock to help you get all your needs from one source. Equipment in stock range from basic essentials such as Sleeping Bags, Tents, Rucksacks, Airbeds, Caravan Awnings, Stoves, Igloo Coolers,Trestle Tables, Popup Gazebos, Groundsheets, Campingaz, Sunngas, Pansets, Lanterns to Portable Toilets. Branded Camping Accessories Though we specialise in selling camping and caravan accessories at low cost, we will not compromise on quality. We stock equipment and accessories from some of the best known brand names in the industry including brands like Gelert, Coleman, Campingaz, Highlander, Igloo, Pyramid, Bubbakegs, Sunncamp, Sunngas Thetford. We help your money go further by delivering orders over £150 free of charge.
Contact info
unit 3 hardwick court, hardwick view road, holmewood, chesterfield, S42 5SA, Chesterfield, United Kingdom
- 01246 857591
- sales@camping-online.co.uk
- www.camping-online.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Good selection of products.
1 October 2025
Quick and easy transaction
Quick and easy transaction. High quality goods would recommend this company
30 September 2025
Very good service.
Easy ordering, competitive prices, quick despatch and delivery. With living in the Highlands, really appreciated not paying high delivery costs. Thank you!
12 September 2025
Great service
31 August 2025
brilliant company
brilliant company ordered late afternoon and my item came the next day
3 September 2025
Excellent Company
Excellent Company. Great prices on a wide range of products. When we had an issue with something we ordered (no one’s fault), Customer Service was exemplary! They dealt with the problem quickly & efficiently plus they sent a replacement next day! We will definitely be shopping with them again!
3 September 2025
Unprompted review
Company cancelled my order with no explanation.
The company cancelled my order without any explanation or apology. I immediately checked their site and it listed the lights as still being in stock. That has since reduced to only one in stock, which I would still have bought given an opportunity. I went to another supplier and bought what I wanted.
27 August 2025
Reply from camping-online Ltd
hi if you had read our message we cancelled as we didnt have 4 in stock only the one so i cancelled and refunded back this light is discontinued by supplier so couldnt get anymore
kevin
Ordered a cream coloured calor gas…
Ordered a cream coloured calor gas heater for my 77 year old mum was a good price unfortunately they delivered a red unit instead of cream (simple mistake) unfortunately I've now emailed five times with no response, and between me and my mother have phoned on average three times a day for two weeks (even managed to leave a message on one occasion) but no one answers the phone or replies back to you?! I live two hours away from mum she's elderly and can't just take it to postoffice needed the correct item sent out with a return slip for courier to collect wrong item as there mistake! I've never known a company with such poor communication its a shame as there are several items i wanted and added to my basket but if im gonna spend upwards of £2k then you at least want to be able to contact the company and have trust in them and this is lacking with these guys.
11 August 2025
Unprompted review
Reply from camping-online Ltd
phone is managed 9-2pm over the last 2 weeks we have had staff shortages in the warehouse so phones havent been managed but we awnswer all emails and had no message from you return the heater and we will refund once its back
kevin
Avoid avoid and thrice…
Avoid avoid and thrice avoid...Unfortunately they sent the wrong item. They insisted it was the right item. I ordered a set of 11 tent poles, but a 9 pole set was sent. I returned item at my own cost as per Camping online's instructiins. Never received a refund so I lost out on item plus postage. I contacted numerous times when I did get a response it was terse and unhelpful, telling me that I am in the wrong when it is not the case. So they have in essesnce stolen off me. Avoid at all costs. Below is my email to company...
Hi Kevin
Please could you refund me the money owed as per previous emails......
We sent it by EVRI at quite a cost £5.89. Sent to return address on the label. Unit 3 Hardwicke court chesterfield S42 5SA. They delivered it at 12.53 Thurs 3rd July. Tracking number H04FUA0017654849
NB, I have a screen shot of proof and I have a lovely photo of proof of delivery of item on floor next to a gentleman sat in a black outdoor chair with a light blue T shirt on and a light cap, which unfortunately I can't copy and paste into this review...
1 June 2025
Unprompted review
Reply from camping-online Ltd
you have never returned to us we have never had this back if you had sent this back with tracking we would have refunded you but never recieved back so no refund untill its returned
your tracking number doesnt exsist not reconised by evri
The Royal Welford 4 being in stock with…
The Royal Welford 4 being in stock with you, when not in stock with another camping company.
Your price was the same as the special offer from the other company.
Your delivery was the next day after we ordered the Welford.
13 August 2025
It was just perfect from start to…
It was just perfect from start to delivery. Top class
7 August 2025
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