CameraWorld Reviews 

Optical equipment purchased easily online at a very competitive price, delivered promptly and well packaged in great condition. Works perfectly. Very happy, would buy from this company again.

Placed an order in July, stated in stock and 3-5 day delivery. 6 weeks later I still have nothing. The lens has gone in and out stock on the website, and my requests for a delivery date have been met with "You're on a list, we don't know when we'll send it"
I no longer trust that it will arrive at all and have requested a refund, I expect to have to go through my bank to get it. I have no trust in the company.

I’m very pleased with service and item , well recommended, Thank you.

Extremely well priced Canon lens delivered quickly and securely. I've been delighted with both the product and service provided. Cameraworld has never let me down and is thoroughly recommended.

⭐ 1 Star – Next Day Delivery Took 4–6 Days!

Very disappointing experience.

I ordered a camera, memory card and an extra battery and paid an additional £5 specifically for NEXT DAY DELIVERY because the camera was meant to be a gift.

The next day, they emailed me saying the memory card was out of stock and asked me to pay another £20 for a different one. I paid the extra £20 immediately.

So what happened to my “next day delivery”?

The camera arrived 4 days later, and the memory card and extra battery took 6 days to arrive!

I really don’t understand what “Fast Delivery / Next Day Shipping” means to this company. If you charge customers extra for next-day delivery, then you should actually provide next-day delivery — otherwise, don’t offer it.

Because of the delay, the camera arrived too late for the occasion I bought it for.

I paid extra for faster delivery and received the opposite. Extremely disappointing service.

My first photocopier took months to arrive. When it finally arrived a cable and inks were missing. I was told a new photocopier would have to be sent, rather than just the cable and the inks. So I packed back up the original photocopier and put it by the front door ready. I was told by DPD the morning of when the collection/delivery would happen. I tried to contact Camera world to say it clashes with a doctor’s appointment. No answer, so I left the photocopier in my open porch and went to my appointment. Of course no calling card was left and no photocopier delivered or collected. DPD then told me they would collect today between 12:55 and 13:55. I work from home so sat in my living room which looks over my drive and waited. No one turned up. By 15:00 I checked and it said photocopier delivery refused because the other one wasn’t ready. Sorry, but that’s a lie. No one came, the photocopier is sitting there packed up and ready since yesterday morning. I phoned Camera World again, no answer. No reply to my email sent yesterday, nothing. Update,I rang DPD, it turned out the driver went to the wrong address. I told them I have a green door, not a black one, gave DPD my phone number so the driver can ring me if he can't find me. Then I get a message from my neighbour that there is a photocopier outside their door, so he went to the wrong address again and the other photocopier is still here waiting to be picked up. Since then, I have had another message from Epsom/DPD to say my package is held up. I have absolutely no idea what is going on. I now have two photocopiers, with one waiting to be collected and not a word from Camera World throughout this saga.

Purchase a lens filter. Good price and arrived on time well packaged. No complaints.

We got there in the end and I received the order, eventually. Not in the 1-4 days I hasten to add and only after a forensic tracking down by phone where I was told at first no order was on the system.
Lets just say they could improve communications and maybe not over promise.

Very friendly staff they no there stuff would recommend them to my camera club in Hornchurch.
Great price.

Refurbished camera lens as described and speedy delivery

Camera World has always been helpful This transaction went through without issue, but a week or so later, I ordered a Canon 24-105 USM II lens to go with this camera, and there was a slight delay in its shipping. The staff at Camera World have kept me fully informed of the problem, its resolution, and the timeline for my order (it willl be available in the London branch within 10-days). Even though this lens is advertised for quicker delivery on sites like Amazon, I think it is worth the slight wait as I know the lens Camera World is providing is sourced from Canon (so is genuine) and is new (not 'renewed').

Quick delivery

Extremely misleading stock information – paid £5 for Next Working Day delivery

Very disappointing experience. I ordered a Samyang AF 16mm f/2.8 P Lens (Sony FE) (Order #1100219629, Invoice #1100143968) and specifically paid an additional £5 for Mainland Next Working Day delivery because I have a photography shoot on the 28th.

Only after placing the order was I told that the lens was not actually in stock and would only be with them “by the end of this week / early next week”. So what exactly was the £5 Next Working Day delivery supposed to apply to if the product wasn't even available?

If an item is not in stock and cannot be dispatched, customers should be clearly informed before purchasing, not after payment has been taken and an expedited delivery option has been offered.

This has wasted my time and potentially put my professional work at risk. I have now requested an immediate cancellation and full refund.

Very poor communication and a very frustrating experience. I would strongly recommend checking actual stock availability before ordering and paying extra for delivery.

Easy to select the product I wanted. Good choice. Good price. Prompt delivery.

Over the last four days, I've sent two emails, one through their own web page, phoned four times (no answer at London or Stevenage branches) and left two messages. No response. I just wanted to verify stock availability before ordering... and today the price of that item has jumped by 20% and I still don't know if it's even in stock, so I'm giving up. I'm not at all happy with CameraWorld.

I ordered a Tamron lens on the 14th August which was advertised in stock, and paid extra for next day delivery as I would be going on holiday from 22nd August. On the 15th of August I received an email that the lens was not in stock and would be dispatched at the end of the week, this was to late for me so I cancelled the order by phone and email. I had to email again as I received no written conformation that they were refunding me and I did receive an email a day later saying “no problem refunds take 3 to 5 days”. On the 21st of August I emailed and ask about progress on my refund, received no answer so I tried to call today on the 22nd August, no answer but left a message. Fifteen minutes after leaving that message I get emails saying that they have dispatched my order and DPD are waiting for my package which is absolutely no good to me as I will not be at home to receive the parcel! I have now left 3 voice mails but with no answer. I'm getting desperate with the shocking customer service, obversely a pattern is occurring as this company never replies to negative reviews, good companies do. UPDATE. 22.8.26 I've been contacted by email to say my parcel has been removed from the parcel room and I will be refunded. I will update if this happens. I was refund but to much hassle will make me think twice before using these again online.

Ordered a filter. It arrived pretty quickly and all in good order. Would use again.

Friendly, welcoming and knowledgeable staff were more than happy to assist getting into photography. They were able to offer help and advise on the type of camera and set up i should look at based on my preferred subject matter. No hard selling.

Excellent service from CameraWorld for the quality Canon 15 x 50 binoculars.
Quality packaging and quick delivery.