Cameranu Reviews 

2,634
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Listening, than good advise, giving options. Making a very good price. What else do you need. Recommended A+

Rated 1 out of 5 stars

I ordered a set of gels, gobos including gobo holder. It was delivered without gobo holder, so the set is useless. I'm sure I double checked the description at time of order, but did not kept a sc... See more

Company replied

Rated 5 out of 5 stars

I recently purchased my Sony A7 IV at CameraNU in Rotterdam. I was helped by two experts Simon and Chris who made me feel much more confident in choosing my camera. I've now had it for a month, and... See more

Rated 4 out of 5 stars

Purchased several items online, but for a new large camera bag, I decided to go there to see the bags before choosing one. Very nice store, attracting people from everywhere. Professional and knowle... See more

Company details

  1. Photo Shop

Written by the company

Om het maken van mooie beelden mogelijk te maken verkoopt CameraNU.nl alles wat je hiervoor nodig hebt, in alle prijscategorieën. Zo is het maken van bijzondere beelden voor iedereen toegankelijk. Professionele en semi-professionele beeldmakers en onze eigen experts kijken mee met jouw verhalen en geven tips hoe de beelden nóg beter gemaakt kunnen worden. We willen je inspireren, enthousiast maken en uitdagen. We doen dit met workshops, lezingen, blogs, social media, video's en adviezen op onze website. Zo kies jij zelf de manier waarop je deze kennis bij ons vergaart.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(2,634)

154 reviews in the last 12 months

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Rated 2 out of 5 stars

Shoulder strap was missing

The shoulder strap was missing and instead of sending this separately, I had to return the whole case. Then I received again a case (or the same case) withouth the shoulder strap. So again I sent it back and then finally I received a new case with a shoulder strap. That's a lot of unneccessary traffic for a simple shoulder strap.

12 June 2024
Unprompted review
Cameranu logo

Reply from Cameranu

Dear Iris,

Thank you for your review.
This was indeed a lot of unnecessary traffic! It seems the producer had a faulty batch, and you received those 2 times. I agree we should have checked this before shipping a new one to you, so this wouldn't have happened.
My sincere apologies for this!

Rated 5 out of 5 stars

Service and advisor was great

Service and advisor was great! Myrthe took the time to advice and explain the purchase. For all potential buyers who need help to buy the Right Equipment this is a Great Place to go!

14 June 2024
Unprompted review
Rated 4 out of 5 stars

Good Place to Buy Camera Gear

Competitive pricing. No issues with the delivery or packaging.

Had a concern about one item I bought and sent an email using their website. Been a week and I received no response.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Cameranu the place to be?

Cameranu the place to be?
Yes.. when you need a camera or anything related to that you are at the right place.

Recently I purchased a insta360 AcePro online with the option to pick it up at a Cameranu store.

I didn't recieved a conformation by mail so I called customer service and the lady on the other end told me not to worrie.
She looked into it and wrote an email to the store in Groningen.
Everything is OK you can pick up your purchase right away.

If that ain't topnotch service then shoot me.

Arrived at the store and they've helped me,answered all my questions.
I was very pleased and now a happy owner of a insta360 Ace Pro action camera.

Will I go back to buy something again?
Offcourse I will come back. Do I recommend Cameranu offcourse,better yet see for yourself.

Cameranu & Robert thx for the great service!

Regards,

Vincent

12 June 2024
Unprompted review
Rated 5 out of 5 stars

great store

very nice store. The employees take their time to help you find the perfect camera. They are very friendly and pleasant to deal with. I will definitely go back here when I want to expand my camera collection.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Best camera shop in amsterdam

Such a brilliant service. Camera nu always has the best, most friendly staff. Cheapest place around for film development as well as the quickest. Genuinely love this store. It is a blessing. :)

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Analogue film photography service

Friendly and quick service by the people of Cameranu. I recently even asked about Dia positiv film and they did provide me not only with helpful information but even had a some dia positive film in stock, which is really hard to find these days. Developing and scanning of colour film or black and white with C-41 processor happens within two hours, which is super convenient.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! Doing the extra mile to help customers. On top of having the best prices, the customer support is also top notch, and extremely friendly.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

My favorite camera store!

Cameranu is my favorite store to get gear for my camera(s), accessories and gadgets. Everyone who works there is so friendly and are always thinking with you about the best option for you. They’re always in for a chat, even when it’s busy - they always make time for you. This makes you feel really special, even when it’s a small purchase. Would definitely recommend everyone to get their products here (also for rentals)! Especially if you’re just getting started (like me) and you feel like a rookie in every aspect, because they’re so welcoming and kind.

27 May 2024
Unprompted review
Rated 3 out of 5 stars

The crane was used by someone else

The crane I bought arrived a bit dirty and with some evident signs of use, probably from the previous customer that returned it. The customer service helped me with this and were very professional, in the end I received a symbolic discount, overall I’m satisfied.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

questions regarding astrophotography

Had some questions regarding astrophotography and getting an upgraded lens for other photography. Was answered and with experience. And was not directly showed expensive equipment rather explained the advantages, and disadvantages of each lens to make my own choice.

18 May 2024
Unprompted review

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