Calzitaly Reviews 

1,446
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Calzitaly products are well made and very comfortable. I re-ordered a variety of socks including the alpaca wool socks and some colorful, ribbed knee socks.

Rated 5 out of 5 stars

The quality of the tights I bought for my girlfriend were fantastic; she loves them and says they are super soft and very durable. And yes, I think they look gorgeous on her ;-) The other reason C... See more

Company replied

Rated 1 out of 5 stars

You're a buch of criminals trying to get around the tariffs by passing import expenses onto the buyer that you should be paying to import into the United States!! You claim to have free shipping! But... See more

Rated 5 out of 5 stars

I found Calzitaly while looking for fashion tights. The website is beautiful and easy to navigate. The size guide worked great. My tights fit perfectly and comfortabley. The quality is excellent. My t... See more

Company replied

Company details

  1. Clothing Store
  2. Beauty Supply Store

Written by the company

CALZITALY è un marchio nato nel 2014, appartiene al Calzificio Schinelli, azienda familiare che tramanda con passione sin dal 1960 la tradizione della produzione 100% Made in Italy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,446)

437 reviews in the last 12 months

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Rated 1 out of 5 stars

non-disclosure of your fees and lack of response from customer service.

your website did not disclose this as you responded. Also, I did reach out to the email you suggested and did not get a response.

You sent this order as COD and I was forced to pay over $30 to receive your merchandise. Nowhere on your website did you disclose this, nor did you send me any documentation with my order that stated I had to pay this much for your delivery.

Please tell me where I would have learned this, and if I somehow inadvertantly agreed to this.

I would like a credit for this charge asap please.

28 December 2025
Calzitaly logo

Reply from Calzitaly

Dear Dori,
Thank you for your message.
On our website, in the Shipping Info section, it is stated that for USA orders, any import duties, customs fees, or local taxes are the customer’s responsibility. These fees are not included at checkout and are requested by the courier upon delivery, following U.S. customs rules.
We’re sorry for any inconvenience caused. If you need further assistance, please contact us at service@calzitaly.it and we’ll be happy to help.
Thanks again for your feedback, it means a lot to us!
Best.
Paola, Calzitaly

Rated 5 out of 5 stars

All perfect

PErfect shipping, good quality of socks. Exactly what I needed and fair prices!

24 November 2025
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Reply from Calzitaly

Dear Rebecca,
Thank you so much for your wonderful review! We're happy that the delivery, quality and prices met your expectations. We hope to see you again soon!
Paola, Calzitaly

Rated 1 out of 5 stars

Import taxes if you’re in the U.S.

People in U.S., don’t order from here right now. You’ll have to pay shipping import taxes because of tariffs. The cost is variable. Not Calzitaly’s fault, but they need to include this language during the shopping experience. I only learned from reading reviews here that they bury this language on a page on their site. Make this language prominent on your US website. Also, Calzitaliy’s customer support is slow and not helpful. List your customer service hours on your website if you work European hours. I signed up for their newsletter but didn’t get my 10% off because orders have to be $35. It doesn’t state that when you sign up and my order was $34.95, which they do on purpose and it’s shady they don’t disclose. Support was rude about this and took days to reply. They responded to apologize when they saw this review which is nice, but all these issues have a common thread: communicate with your customers at the right place at the right time before they buy. Transparency builds trust.

30 November 2025
Unprompted review
Calzitaly logo

Reply from Calzitaly

Dear Luz,
thank you for sharing your experience in such detail. We sincerely apologise for the inconvenience you experienced. We would like to point out that any customs import charges are payable by the customer, as they are set by the authorities of the destination country and are not dependent on Calzitaly.

As for customer service, we respond according to the European time zone: this may have caused longer waiting times, for which we apologise.

We welcome your suggestions and would like to inform you that we are already working to make this information clearer and more visible on the website, as well as improving communication and the shopping experience.

Thank you again for your comments, which are invaluable to us.
Kind regards,
Paola, Calzitaly

Rated 5 out of 5 stars

amazing

super nice colours and very resistant tights!

26 August 2025
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Reply from Calzitaly

Dear Camilla,
Thank you so much for your feedback. We're so happy you enjoyed your experience with us. We hope to see you again soon!
Thank you!
Paola, Calzitaly

Rated 1 out of 5 stars
Calzitaly logo

Reply from Calzitaly

Thank you, Carol, for your feedback. We're very sorry for your negative experience.
Please contact service@calzitaly.it to provide more details about what happened. This will help us better understand the situation.
Paola, Calzitaly

Rated 5 out of 5 stars

great experience

great experience. thank you

31 October 2025
Calzitaly logo

Reply from Calzitaly

Hi Karla,
thanks for leaving us this review! We're really happy you like our product/service. Your opinion is important to us and motivates us to always do better!
Paola, Calzitaly

Rated 5 out of 5 stars

Great products

Great products, great customer service, will buy again

4 November 2025
Calzitaly logo

Reply from Calzitaly

Thank you so much for the fantastic review! We're thrilled to hear you love our products and services. We always aim to offer great quality at amazing prices! Can't wait to serve you again soon!

Rated 1 out of 5 stars

Sono dei truffatori!

Dear Calzitaly Team,
We are extremely disappointed with our recent purchase experience. First, your Italian website did not allow us to complete an order directly, forcing us to use the Calzitaly.us store, where prices are significantly higher than on the Italian site.
Despite ordering from the U.S. store, the shipment was sent from Italy — meaning there is no real U.S. inventory — and we were unexpectedly charged $27.20 in import taxes by UPS (see attached).
If we are being charged international taxes, we should at least be able to order at Italian prices and use the discount coupon “HALLOWEEN20,” which also did not work.
This entire experience has been frustrating and disappointing. Unless something changes, this will likely be our last purchase, as we are considering switching to Wolford.
Sincerely,
Diego Iorio

30 October 2025
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Reply from Calzitaly

Dear Diego,
Thank you for sharing your experience with us. We sincerely apologise for the inconvenience you experienced and fully understand your frustration. Unfortunately, the Italian website does not allow purchases from non-EU countries and, for this reason, your order was automatically redirected to our international store, where prices and conditions may differ. With regard to the customs duties applied by UPS, we understand how unpleasant this was: shipments to the United States sometimes incur additional costs that are beyond our control.
You can read more in this page: Shipping info - Calzitaly ( https://www.calzitaly.com/shipping/?srsltid=AfmBOooGWOfMVQJNXwYhoQ2oPw6HH4-LKKv8IFF8CSYA4IuBwg_KuAgS) .
As for the coupon code, we apologise that this wasn’t able on calzitaly.us.
We hope to regain your trust.
Kind regards,
Paola, Calzitaly

Rated 1 out of 5 stars

FRAUD!! BUYER BEWARE!!

You're a buch of criminals trying to get around the tariffs by passing import expenses onto the buyer that you should be paying to import into the United States!! You claim to have free shipping! But right before your order gets delivered by UPS which are also criminals trying to put an extortion fee on the package or they won't deliver it! DO NOT BUY FROM THIS COMPANY!! ☠️☠️

13 October 2025
Rated 5 out of 5 stars

Nice and affordable products

Nice and affordable products, and superfast delivery. Thank you very much!

6 October 2025
Calzitaly logo

Reply from Calzitaly

Dear Jaana, thank you for your feedback and for share with us your experience.
We aim to satify the expectations of the customers and we are happy to have done that with you.
Feel free to contact us for any needs
Sara, Calzitaly

Rated 5 out of 5 stars

Fast and good product

No problem, very fast delivery and good products

26 September 2025
Calzitaly logo

Reply from Calzitaly

Dear Olga, thank you for your feedback and for share with us your experience.
We are happy to know that you like our products and our service.
Thank you again for choosing us
Sara, Calzitaly

Rated 5 out of 5 stars

Best sheer black pantyhose

These are my favorite brand and make of black sheer pantyhose/tights. They're slightly glossy and strong. Perfect if you want something on the dark side. I wish they made this style in more colors.

19 August 2025
Calzitaly logo

Reply from Calzitaly

Thank you so much for the fantastic review! We're thrilled to hear you love our products and services. We always aim to offer great quality at amazing prices! Can't wait to serve you again soon!

Rated 5 out of 5 stars

I’m very happy with my first purchase

I’m very happy with my first purchase. I will be shopping again.

Thank you very much!

Best wishes,

Dalal

9 September 2025
Calzitaly logo

Reply from Calzitaly

Hello, thank you for your feedback and for share with us your experience.
We are happy to know that you like our products and our service.
Thank you again for choosing us
Sara, Calzitaly

Rated 5 out of 5 stars

Fast Service

Product was sent with care and very quickly

1 September 2025
Calzitaly logo

Reply from Calzitaly

Hi, thank you for your feedback and for share with us your experience.
We aim to satify the expectations of the customers and we are happy to have done that with you.
Feel free to contact us for any needs
Sara, Calzitaly

Rated 3 out of 5 stars

Website needs to state tariff fees for USA clients

The additional tariff fees I paid upon arrival should be posted on the website when purchasing. I know it is
Trump's fault, but it is hard to know when additional fees/taxes are required unless specifically stated.

1 September 2025
Calzitaly logo

Reply from Calzitaly

Hello Christine, we understand your disappointment.
We would like just to point out that this information is specified on the “shipping info” page on the website:
https://calzitaly.us/shipping/
At disposal
Sara, Calzitaly Team

Rated 5 out of 5 stars

Perfect and very well made

Perfect and very well made. Fast delivery too. I’ll order again!

16 July 2025
Calzitaly logo

Reply from Calzitaly

Dear Eloise, thank you for your feedback and for share with us your experience.
We are happy to know that you like our products and our service.
Thank you again for choosing us
Sara, Calzitaly

Rated 5 out of 5 stars

The site is very simple to order…

The site is very simple to order products and have wonderful items to shop for fast shipping also

16 July 2025
Calzitaly logo

Reply from Calzitaly

Dear Kelly, thank you for your feedback and for share with us your experience.
We aim to satify the expectations of the customers and we are happy to have done that with you.
Feel free to contact us for any needs
Sara, Calzitaly

Rated 5 out of 5 stars
Calzitaly logo

Reply from Calzitaly

Thank you so much for the fantastic review! We're thrilled to hear you love our products and services. We always aim to offer great quality at amazing prices! Can't wait to serve you again soon!

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