I used to be their customer, then I left — you know, “looking for something better.” And suddenly they called me, explained everything clearly, and offered conditions that were hard to refuse. Honestl... See more
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I used Lyka before and now using Lebara for my phone. Those are very affordable for phone. I am also using Telenor for my home wifi (unlimited data), which cost me 289kr every month. Now I choose Call... See more
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Im customer from very long time around 9 years and i never had any problems with connection or customer service. Every time when i call with questions or need for help workers are so kind to me and... See more
It's interesting that just been a customer for a few hours I have to express how I feel to be a happy customer. It will take time before I can be giving a honest review. Been amazed by the 5G internet... See more
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Company details
About Call me
Written by the company
Har du spørgsmål eller brug for hjælp til dit abonnement eller mobiltelefon, så hold dig ikke tilbage med at kontakte os. Vi skal nok hjælpe dig, så hurtigt vi kan :-)
Du kan få hjælp på følgende måder:
1. Facebook
www.facebook.com/callme
2. Kundeservice www.callme.dk/kundeservice
3. Kontakt os
www.callme.dk/kontakt
Billigt. Nemt. Punktum.
Så enkelt kan det siges. Det er hvad CALL ME er, og hvad du kan forvente af os som kunde – et mobilselskab med nemme og enkle produkter til lavpris. Længere er den ikke.
Vi har abonnementer til ethvert behov, hvad enten det gælder mobiltelefoni eller mobilt bredbånd. Begge dele på Nordens bedste netværk (Telias netværk) og selvfølgelig med gratis oprettelse og ingen binding. Og har du brug for en ny telefon, tablet, høretelefoner, cover eller andre gadgets, har vi et stort, bredt udvalg. Som CALL ME kunde kan du desuden nyde godt af eksklusive rabatter og gode tilbud på fx rejser og koncerter i CLUB CALL ME.
For os er service højt prioriteret. Det er bl.a. derfor, at vi har nogle af Danmarks mest loyale kunder og derfor, at vi er kåret til vinder af Loyalty Award inden for mobilselskaber hele fire gange siden 2015, hvor vi bl.a. har vundet i kategorierne: Bedst oplevede netværk og Teleselskabet som flest vil anbefale til andre.
Det hele foregår på callme.dk, hvor du let kan administrere og tilpasse dine abonnementer på vores selvbetjening. Og hvis du har brug for hjælp, kan du altid kontakte os på mail, chat eller ved at ringe til os.
Så skift nemt til CALL ME – vi flytter dit nummer for dig.
Du kan få hjælp på følgende måder:
1. Facebook
www.facebook.com/callme
2. Kundeservice www.callme.dk/kundeservice
3. Kontakt os
www.callme.dk/kontakt
Billigt. Nemt. Punktum.
Så enkelt kan det siges. Det er hvad CALL ME er, og hvad du kan forvente af os som kunde – et mobilselskab med nemme og enkle produkter til lavpris. Længere er den ikke.
Vi har abonnementer til ethvert behov, hvad enten det gælder mobiltelefoni eller mobilt bredbånd. Begge dele på Nordens bedste netværk (Telias netværk) og selvfølgelig med gratis oprettelse og ingen binding. Og har du brug for en ny telefon, tablet, høretelefoner, cover eller andre gadgets, har vi et stort, bredt udvalg. Som CALL ME kunde kan du desuden nyde godt af eksklusive rabatter og gode tilbud på fx rejser og koncerter i CLUB CALL ME.
For os er service højt prioriteret. Det er bl.a. derfor, at vi har nogle af Danmarks mest loyale kunder og derfor, at vi er kåret til vinder af Loyalty Award inden for mobilselskaber hele fire gange siden 2015, hvor vi bl.a. har vundet i kategorierne: Bedst oplevede netværk og Teleselskabet som flest vil anbefale til andre.
Det hele foregår på callme.dk, hvor du let kan administrere og tilpasse dine abonnementer på vores selvbetjening. Og hvis du har brug for hjælp, kan du altid kontakte os på mail, chat eller ved at ringe til os.
Så skift nemt til CALL ME – vi flytter dit nummer for dig.
Written by the company
Contact info
Ørestads Boulevard 45, 2300, København S, Denmark
- trustpilot@callme.dk
- www.callme.dk
4.4
Excellent
37K reviews
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I ordered a Wi-Fi service that was…
I ordered a Wi-Fi service that was supposed to be activated on December 11, but it never was.
Since then, I have called customer support more than 10 times trying to resolve the issue. On two occasions, the same representative deliberately ignored me. After I explained the situation, he asked me to stay on the line — I waited over 30 minutes, after which the call was simply disconnected.
When I called again, I waited more than 7 minutes to be connected, and as soon as the representative heard my name, the call was disconnected again.
Later, I was told that the wrong SIM card had been sent by mistake. After that, I was informed that the SIM card was actually correct and that the service would be activated on December 14 at 19:00.
Once again, nothing happened — the service was not activated.
I continued calling many more times, and no one was able to help or provide a real solution.
This is by far the worst customer service experience of my life.
Ignoring a customer, disconnecting calls, providing contradictory information, and failing to activate a paid service is completely unacceptable.
This is honestly shameful.
19 December 2025
Unprompted review
Reply from Call me
Hi Osman,
Thank you for your review. We are truly sorry to read about your experience — this is absolutely not the level of service we want to deliver.
Being disconnected, feeling ignored, and receiving conflicting information after so many calls is unacceptable, and we fully understand your frustration. We sincerely apologize that your Wi-Fi service was never activated as promised, despite multiple assurances and repeated contact with our customer support.
We would very much like to look into your case properly and get this resolved for you. Please write to us at Trustpilot@callme.dk with your details, so we can investigate what went wrong and make sure the issue is handled correctly as soon as possible.
Best regards
Nicolas, Call Me ❤️
Router Arive in one day
Router Arive in one day. Yesterday I did agreement on 5g sim router and it arrived in one Day. The speeds is faster then fast. Thank you
17 December 2025
Wrongly charged again...
"Your 5G mobile broadband costs 169 DKK/month after the campaign period ended on 30.10.2025.
Unfortunately, we can no longer offer this price. This means that your 5G mobile broadband will cost 169 DKK/month until 31.12.2025." - message from Turgay Legal Assistant| Customer Care
Yesterday (01.12.2025) I got charged 198.35 DKK for my 5G mobile broadband, after warning them in advance that the number was wrong. No reply back then, no reply now after being wrongly charged.
This company is a joke. They should be a textbook case study on how NOT to treat customers.
1 December 2025
Unprompted review
Reply from Call me
Hi Facundo,
Thank you for sharing your experience — and we’re sorry to hear what you’ve been through.
Please write to us at trustpilot@callme.dk with your customer details, and we’ll make sure your case is handled promptly.
Best regards
Nicolas, Call Me
Really good internet and data…
Really good internet and data connection. The customer service is great and the overall relation price-service is the best of DK. I’m happy with Callme :)
19 November 2025
Was lied to by the salesperson
Was lied to by the salesperson.
- No e-sim for smartwatches
- and no free calls from Denmark to other european countries.
Moved to their service a month and a half ago for these perks and today I found out that the sales person blatantly lied about them.
The employee on support said they can't do anything about it.
A waste of time in my case, I need to go to yet another provider. Be careful with the promises they make.
12 November 2025
Unprompted review
Reply from Call me
Hi Peter,
Thank you for sharing your experience. We are very sorry to hear that the information provided during your purchase did not match the services you expected. We understand how frustrating it is to feel misled, and we sincerely apologize for the inconvenience this has caused.
We take feedback like yours seriously, as it helps us improve both our sales communication and customer support processes. To help us look into your case further, please contact us directly at Trustpilot@callme.dk.
Thank you for taking the time to share your experience.
Best regards
Nicolas, Call Me❤️
God pris og let proces
11 November 2025
Cool 👌✌️👍 ✌️👌👍👍👍👍👍👍
7 November 2025
Super customer care
I had a perfect customer care experience. Very fast, reliable, kind, professional. Thank you!
28 October 2025
Reply from Call me
Hi Gergo,
Thank you so much for your kind words! We’re thrilled to hear that you had a fast, reliable, and professional experience with our team. Your feedback truly makes our day!
Best regards
Nicolas, Call Me ❤️
It's cheap and perfect connection
It's cheap and perfect connection. I have 6 numbers from them. I will prefer to every person this.
14 October 2025
good quality with reasonable prices
22 October 2025
Horrible...horrible horrible...JUST STAY AWAY
My Customer number is 613567411. Still waiting for a proper response in email or a phone call back....SIMPLY THE WORST EVER COMPANY...
Inspite of an earlier TRUSTPILOT review, there was JUST a response set, but the email id provided there, has a delivery failure...WHAT A JOKE!
Direct debits have been happening for 4 months now...
Lets see how much I need to wait, before initiating Legal action...
22 October 2025
Unprompted review
Reply from Call me
Hi,
We’re very sorry to hear about your experience and truly regret any inconvenience this has caused. I’ve personally sent you an email so that we can look into your case in detail and resolve the matter as quickly as possible. We appreciate your patience and the opportunity to make things right.
Best regards
Liv ❤️
IPhone delivery Status.
i have ordered the Phone with them on 22nd of September and every time i ask them for delivery status, their worst Customer care comes and say. it will be delivered AS SOON AS POSSIBLE? i mean whole other companies in Denmark has iPhone got delivered. They don't even comment where my order is and when its going to be delivered ? its been 2 weeks i have been chatting with them and reply is same. WE DONT KNOW WHEN YOU WILL GET A PHONE????? its just a DAM phone not LAMBHORGHINI...... if you guys delay monthly payment, they start charging you monthly reminder fees on top of bill. does anyone ask why consumer cannot charge them with same way ? if they fail to deliver on commitment there should be a depreciation fees company has to pay us. Does anyone knows how to take it to Danish Consumer court? to show their real face and reputation ?
22 September 2025
Unprompted review
Reply from Call me
Hi Saad,
Thank you for your review.
I completely understand your frustration regarding the waiting time and the lack of updates about the delivery of your iPhone – this is of course not the experience we want you to have with us.
There has been a high demand for certain iPhone models, which unfortunately may cause delays, but you should of course receive clear information about the status of your order.
So that we can look into the matter further, please send your details (order number, name, and contact information) to trustpilot@callme.dk.
Best regards
Xenia, Call Me❤️
Good company
Good company. I like the fact that they don't forget about their customers and come up with better offers for them every once in a while.
12 October 2025
keep up the good Rep
30 September 2025
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