Call Ken Computers Reviews 36

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After having an upgrade with Sky broadband which annoyingly left our main desktop without any connection, I tried all the things I could on the usual You-tube etc and ended up getting more frustrated... See more

Rated 5 out of 5 stars

Ken is just the best. Where others failed Ken knew the answers and fixed the problems in our office with 4 PCs and at home with 2 Mac PCs moving swiftly along Wi-Fi sorted and all working efficiently... See more

Company replied

Rated 5 out of 5 stars

If you just want to drive your computer without learning how the engine works, then you need someone like Ken at the end of the phone. Yes, it can be expensive, but the peace of mind (if you're under... See more

Company replied

Rated 5 out of 5 stars

I have been going to Call Ken Computers for a number of years, and it’s always such a positive experience. So helpful and friendly, and nothing is too much trouble. Ken has always been able to help, f... See more

Company replied

Company details

  1. Computer Service
  2. Computer Repair Service

Information provided by various external sources

We're a small, family run business with over 40 year's experience in I.T. We have a passion for great customer service, value for money and making technology accessible to everyone


Contact info

4.8

Excellent

TrustScore 5 out of 5

36 reviews

5-star
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Rated 5 out of 5 stars

A very friendly and very helpful man is…

A very friendly and very helpful man is dedication to finding faults and helping in every possible way he can put rights any job on a computer in my experience very highly recommended and a trustworthy person

30 March 2026
Unprompted review
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Reply from Call Ken Computers

Thank you Tony for your kind review

Rated 5 out of 5 stars

Fast fix

Ken helped fix an issue I had on my new pc. Super fast service, all done within a couple of hours. He's extremely friendly, and very affordable. I can't rate him high enough! I'll be sure to recommend him to anyone with computer issues. Fantastic service!

18 November 2025
Unprompted review
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Reply from Call Ken Computers

Thank you for your kind review Ryan - it's much appreciated

Rated 5 out of 5 stars

Once again Ken thanks

Once again Ken thanks for the help on the new charity email addresses.
making our lives so much easier

15 January 2025
Unprompted review
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Reply from Call Ken Computers

Thank you for your kind review Alan. Always ready to help

Rated 5 out of 5 stars

Excellent outcome by professional Ken

Called Ken in a panic as wasn’t receiving emails and holiday tickets had been sent to us. Ken was calm, professional and put me at ease. Remotely sorted out the issue and added some extras to make us safe. Would recommend him to others.

9 June 2023
Unprompted review
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Reply from Call Ken Computers

Thank you for your very kind review Carol

Rated 5 out of 5 stars

Ken is just the best

Ken is just the best. Where others failed Ken knew the answers and fixed the problems in our office with 4 PCs and at home with 2 Mac PCs moving swiftly along Wi-Fi sorted and all working efficiently along with iPads not dropping for no apparent reason etc which I really did find infuriating.
THANKS TO KEN HOUSEHOLD ALL HAPPY.

15 December 2022
Unprompted review
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Reply from Call Ken Computers

Thanks Tony. Really appreciate your kind feedback.

Rated 5 out of 5 stars

What a wonderful man

What a wonderful man! Make him a cup of tea and watch his magic - he's a genius! (Watch out though, you'll need to pay him). Brilliant service and a laugh.

14 September 2021
Unprompted review
Rated 5 out of 5 stars

5 star computer service!

I have been going to Call Ken Computers for a number of years, and it’s always such a positive experience. So helpful and friendly, and nothing is too much trouble. Ken has always been able to help, from advice and technical support to big repairs. I highly recommend Ken for any computer issues you have. 5 star service!

27 July 2021
Unprompted review
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Reply from Call Ken Computers

Thank you for your kind review Mark. We're always happy to help

Rated 5 out of 5 stars

Excellent service

Excellent service. Came out same day, took the hard drive away and returned later that day. Everything I wanted has been done and it was all good to go.

17 June 2021
Unprompted review
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Reply from Call Ken Computers

Many thanks for your kind review Karen. Always here to help :)

Rated 5 out of 5 stars

Very slow laptop, now a pleasure to use.

I had a very slow laptop which had become frustrating in use.
Asked Ken to look at it and he sorted it with no fuss and little expense. Now it is fast to startup and use without hesitation. Excellent, very happy with the communication and service.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

If you just want to drive your computer…

If you just want to drive your computer without learning how the engine works, then you need someone like Ken at the end of the phone. Yes, it can be expensive, but the peace of mind (if you're under virus attack, for example) is valuable. I've been contacting Ken for some years now and I'm pleased with the service. He usually gets back to you quickly, takes over your computer and fixes it!

26 May 2021
Unprompted review
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Reply from Call Ken Computers

Thank you Mark. As home visits are limited by the Covid19 conditions in Bedford at present, we are endeavouring to to deliver our services remotely wherever we can in order to reduce the risk to you and us. If you need a home visit, we can arrange a socially distanced trip to see you still. Hopefully, normal service will be resumed soon! :)

Rated 5 out of 5 stars

Excellent service from Ken.....

Excellent service from Ken...... quickly set up my PC in readiness for my new Flight Sim! Many thanks!! 👍😁

20 May 2021
Unprompted review
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Reply from Call Ken Computers

Always a pleasure to help Mr Chapman. Thank you for your kind review

Rated 5 out of 5 stars

It's always a pleasure

Ken, as always a pleasure to engage with you and your business.
Courteous, professional and highly effective you are always my first point of contact for laptop/IT issues and you always make yourself available for a chat.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Our PC was really very sick indeed

Our PC was really very sick indeed, for example: if we wanted to open an e mail or log on to Google, or any desk top icon. We could not only make a cup of tea, but we could drink it too, before the PC responded. There were other issues as well. Ken came to the house and did a thorough check up. It was explained to us what the problem was and the cost to fix. Ken took the PC away Late afternoon and it was back the next morning. A quick demo from ken and job done. We having been using the computer now for a couple of days and all is perfect. A friend recommended us to Ken for which we are grateful. It was a pleasure to have Ken in our house. We would not hesitate to call on him again, should the need arise.

19 May 2021
Unprompted review
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Reply from Call Ken Computers

Hi Pearl,
Thank you so much for this very kind review. It really does help my business and I appreciate it very much.
Kindest regards
Ken

Rated 5 out of 5 stars

Highly recommended service

Friendly, informed and extremely helpful. Very prompt and diligent service, with the customer interests always taken into consideration. Highly recommended.

19 May 2021
Unprompted review
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Reply from Call Ken Computers

Thank you Phil.
Your review really helps our business and gives other potential customers an insight into the great service we strive to achieve.

Rated 5 out of 5 stars

All round excellent customer care.

All round excellent customer care.
Responded quickly to our request for assistance. Resolved issues with patience and consideration.

24 October 2020
Unprompted review
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Reply from Call Ken Computers

Thank you for your kind review Marian. We’re always here to help.

Rated 5 out of 5 stars

Excellent!

Excellent!
Ken arrived precisely when he said he would and was extremely proficient at sorting out my problem. He took the time to patiently explain to me exactly what he was doing and I would have no hesitation in recommending him to anyone. Brilliant service.

1 October 2020
Unprompted review
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Reply from Call Ken Computers

Thank you for your kind review David. Much appreciated.

Rated 5 out of 5 stars

Broadband issues!!

After having an upgrade with Sky broadband which annoyingly left our main desktop without any connection, I tried all the things I could on the usual You-tube etc and ended up getting more frustrated! We have never needed to call anyone in to look at our pc before so had a look online and found Ken's number....amazingly he was able to visit later the same day and within abt half an hour he sourced
and solved the issue....reasonable fee and no hassle, will definitely keep his card for any future problems! Definitely recommend.

28 September 2020
Unprompted review

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