Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
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See what reviewers are saying
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more
Company replied
Company details
Information provided by various external sources
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Contact info
United Kingdom
- 03300 883765
- help@calissa.com
- www.calissa.com
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This company hasn't invited customers recently, so reviews may not be representative
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Great value fast post
Great quality item..fast delivery to Australia. Thankyou
Why go elsewhere?
Great price, fast delivery, constant updates, could not fault.
Always a great product with fast…
Always a great product with fast delivery

Reply from Calissa
Great site, pleasant experience
Managed to place the order quickly, no glitches in their site, and the Mason Pearson hairbrush arrived in a timely way, in time for my grandson's birthday -- he has very curly hair!
What a great company I was so pleased…
What a great company I was so pleased on their speedy delivery and my Item was well packed thank you
Found this site during search for a…
Found this site during search for a brush. The price difference was the primary incentive and since I wasn't in a hurry, shipping from the UK to the US was fine. Ordering was simple, straightforward and delivery did not take too long.
The product was as stated
The product was as stated. My only issue was the length of time it took to get to me. When I contacted the seller, they informed me they were in the UK so it would take longer than I was anticipating.
So no harm-no foul.
I had a seamless experience on Calissa
I had a seamless experience on Calissa, their customer support team actually responded to my email, unlike most companies & resolved my issue quickly.
Would recommend!
Great customer service to the US!
Fast and efficient service
Fast and efficient service, exactly what I ordered :)
Reasonably priced
Reasonably priced, and although shipped across the world, relatively quick delivery. I'll be a returning customer.
Didn’t ever receive my order
Didn’t ever receive my order
Subsequent service and email has been great they are resending

Reply from Calissa
Great customer service at Calissa.
Calissa provides great customer service. I found exactly what I wanted in their extensive range, at a good price. Postage to Australia was speedy and efficient. Thank you 😊
Calissa's services are great
Calissa's services are great. I live in the USA, but I will keep on buying items from them.
Five stars*
Choice of products is amazing. The website is easy to navigate. Very good offers too. Ordering is a breeze. Delivery was very prompt. I would definitely recommend Calissa to my family & friends !!
Excellent Customer Service
Excellent Customer Service. Reasonable shipping to Australia. Look forward to future purchases.
very good experience with the web-site…
very good experience with the web-site and fast delivery
I did not receive the items that I…
I did not receive the items that I ordered. I wrote an email to find out what is the hold up, it says it was shipped but have not received my package and I am not waiting for a refund in the form of a check, hopefully they will do right by me and send me the check.

Reply from Calissa
Never again. I feel scammed.
Tomorrow will be a full month since I placed my order. They claim it shipped 3 days after the order was placed but I haven't received it. I've sent several emails and messages with no reply. We have door cameras so I know it wasn't delivered and stolen.
UPDATE: Company finally got in contact with me and issued a refund. I bumped my review from 1 to 4 stars.
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