Calissa Reviews 

479
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more

Rated 5 out of 5 stars

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more

Rated 3 out of 5 stars

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more

Company replied

Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Health and Beauty Shop

Information provided by various external sources

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.


Contact info

3.1

Average

TrustScore 3 out of 5

479 reviews

5-star
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1-star

No recent history of asking for reviews

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3.1

All reviews

(479)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site, pleasant experience

Managed to place the order quickly, no glitches in their site, and the Mason Pearson hairbrush arrived in a timely way, in time for my grandson's birthday -- he has very curly hair!

20 March 2020
Unprompted review
Rated 5 out of 5 stars

Found this site during search for a…

Found this site during search for a brush. The price difference was the primary incentive and since I wasn't in a hurry, shipping from the UK to the US was fine. Ordering was simple, straightforward and delivery did not take too long.

11 March 2020
Unprompted review
Rated 5 out of 5 stars

The product was as stated

The product was as stated. My only issue was the length of time it took to get to me. When I contacted the seller, they informed me they were in the UK so it would take longer than I was anticipating.
So no harm-no foul.

5 March 2020
Unprompted review
Rated 5 out of 5 stars

I had a seamless experience on Calissa

I had a seamless experience on Calissa, their customer support team actually responded to my email, unlike most companies & resolved my issue quickly.
Would recommend!

5 March 2020
Unprompted review
Rated 5 out of 5 stars

Reasonably priced

Reasonably priced, and although shipped across the world, relatively quick delivery. I'll be a returning customer.

20 February 2020
Unprompted review
Rated 1 out of 5 stars

Didn’t ever receive my order

Didn’t ever receive my order

Subsequent service and email has been great they are resending

20 February 2020
Unprompted review
Calissa logo

Reply from Calissa

Hello Claire,
Thanks for taking the time to leave a review.

As mentioned in our last email, we are re-sending your order today. Please accept our apologies for the inconvenience and keep us updated on this.

Kind Regards,
Roberto
Calissa

Rated 5 out of 5 stars

Five stars*

Choice of products is amazing. The website is easy to navigate. Very good offers too. Ordering is a breeze. Delivery was very prompt. I would definitely recommend Calissa to my family & friends !!

20 February 2020
Unprompted review
Rated 1 out of 5 stars

I did not receive the items that I…

I did not receive the items that I ordered. I wrote an email to find out what is the hold up, it says it was shipped but have not received my package and I am not waiting for a refund in the form of a check, hopefully they will do right by me and send me the check.

21 January 2020
Unprompted review
Calissa logo

Reply from Calissa

Hello Martina,
Thank you for taking the time to leave a review.
We are really sorry that your order hasn't arrived. Please reply to our last email with the information required so that we can process the refund.
Kind Regards,
Roberto,
Calissa.

Rated 4 out of 5 stars

Never again. I feel scammed.

Tomorrow will be a full month since I placed my order. They claim it shipped 3 days after the order was placed but I haven't received it. I've sent several emails and messages with no reply. We have door cameras so I know it wasn't delivered and stolen.

UPDATE: Company finally got in contact with me and issued a refund. I bumped my review from 1 to 4 stars.

6 January 2020
Unprompted review

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