Don't waste time with them
Don't waste time with them. After sending me the wrong brush size in my order they angrily rang me up because they were unhappy at my correct criticism. Shocking customer service.
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We pride ourselves on selecting the very best materials available and unlike many other companies, we are available to offer our expert advice online and through our shop in the beautiful Byram Arcade in Huddersfield
United Kingdom
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Don't waste time with them. After sending me the wrong brush size in my order they angrily rang me up because they were unhappy at my correct criticism. Shocking customer service.
I visited Calder art supplies today for the first time and I certainly was not disappointed, and I found the shop attendant to be helpful and so polite, when I asked him for advice he was so helpful. They have an amazing stock on display and this is now my favourite number one art supply store and I highly recommend it to any artist whether amateur or professional.
Rude time wasters. Terrible customer service.
Don't order with them it's a waste of time.
Since when do companies call their customers over the phone to angrily explain them not to complain about a service they paid for and haven't received ?
Just accept your mistakes.
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