Caine Leather Reviews 

262
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the Maikop jacket in 3XL twice in 2026 for delivery to the Netherlands. Both times Caine took payment, confirmed the order, and asked for a review of the jacket, but I had received nothing... See more

Rated 5 out of 5 stars

Ordered a jacket from these guys, delivered within 2 days, clear and concise exchange instructions enclosed. Posted back to them on Tuesday, received an email today to say my larger jacket will be wit... See more

Rated 1 out of 5 stars

Caine Leather!!! Pinhoe leather Parka,sheeps nappa on website description says Cow leather on inside tag no size label and says Infinity of london???,size is smaller than i asked for,all in all poor,G... See more

Rated 5 out of 5 stars

Ordered the Atherington black cows hyde leather coat on Sunday evening and it arrived on Tuesday morning. Constant progress on the order by Caine Leather via emails,so I was fully aware which put my m... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Caine Leather is a leading retailer in high quality leather jackets. Offering a wide selection of products such as leather bomber jackets and leather messenger bags for both men and women.


Contact info

3.5

Average

TrustScore 3.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(262)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price, prompt delivery, beautiful quality!!

I have been looking for a suede waistcoat for a while and came across Caine Leather. They have an extensive product range, promptly answered the phone when called and responded to my product queries. I opted for a goatskin suede waistcoat at £110. Item arrived 2 days later. Well packaged, beautifully soft suede and quality double stitched lining. Just as described, quality exceeded expectation. I would strongly recommend Caine Leather!!

7 May 2021
Unprompted review
Rated 1 out of 5 stars

Stay away...

A particular jacket is advertised as available on the website since March 2021.
Order placed in May was declined due to no stock.
Why list a product which can't be sold?
Specifics of the jacket type and the response from the company are available upon request.

4 May 2021
Unprompted review
Rated 5 out of 5 stars

Winner

I have purchased a sheepskin coat off Caine leather and have now bought a leather jacket the quality is 10/10 ,I will only buy my leather goods from this company from now on ,over the moon with there jackets.

29 April 2021
Unprompted review
Rated 5 out of 5 stars

I am very impressed by Caine Leather!

I am very impressed by Caine Leather, would recommend them very highly! Their leather jackets are of the highest quality and their customer service is top notch. I was also impressed by how they worked with me to get the sizing right the first time on a mail order.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful jacket

We received the leather jacket in really good time and condition. Service was excellent. The jacket is a beautiful. quality item of workmanship and is a perfect fit. Thank you Caine Leather!

1 April 2021
Unprompted review
Rated 5 out of 5 stars

I was very dubious about buying a…

I was very dubious about buying a Leather jacket online but the service and advice I received from Caine Leather couldn't have been better. I emailed various questions before making my purchase. Ian was not only very quick to reply, his advice was very good. My jacket arrived very quickly and is of beautiful quality. I would definitely recommend Caine Leather for excellent service and quality.

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Broadclyst Coat

Just worn my new Broadclyst brown leather coat for the first time. It's a beautiful garment and fits perfectly. The range of styles available is very wide and allowed me to choose a coat that exactly meets my requirements. Highly recommended.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Men's leather jacket

I ordered the jacket, using the fitting guide on Caine's website. It arrived 2 days later, and I have to say that the jacket is even better in reality than on the pictures.

Gorgeous leather, great design and perfect fit.
I couldn't recommend Caine highly enough!

Ian from Caine helped me with communication, and was quick and knowledgable.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and quality product

I bought a leather biker jacket from Caine leather. The first jacket didn’t fit me and I needed a bigger size. The turnaround to receive the second jacket along with the free return of the first jacket was three days - quite simply exceptional customer service.
The jacket is made to an exceptionally high standard and the finish and overall style of the jacket cannot be faulted.
I cannot recommend Caine Leather highly enough.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

I recently ordered a jacket from Caine Leather and I was very impressed with the service.

Firstly, the jacket arrived within two days, which was much sooner than I expected. When it arrived, I was thrilled with the quality of the product; so much so that I immediately ordered another jacket from Caine, which I look forward to receiving.

The whole process was fantastic. I love the design and the quality of the jacket and the delivery was very quick.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Product - Excellent Customer Service

Purchased a new vintage leather biker jacket from Caine Leather and I'm extremely happy with the jacket and the excellent customer service.

Initially ordered it in the wrong size (my fault) and it was too big so ordered a size lower. Both orders arrived within 3 days.

2nd Jacket fitted perfectly and very happy with it, used the very simple free return service provided and got my money refunded instantly for the 1st order.

Fantastic Product - Excellent Customer Service.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my new jacket!

I am super happy with my purchase! I received my (L) Grey Oldenburg in 2.5 business days here in California. (It often takes longer than that to receive my Amazon Prime purchases that are coming from the next state over!).

Most importantly - the jacket is as pictured and as described; and it looks and fits great!

This was my third leather jacket from Caine, and I am pretty sure I'll be back to try yet another style!

24 February 2021
Unprompted review
Rated 5 out of 5 stars

I’ve ordered twice from Caine

I’ve ordered twice from Caine. I ordered 2 jackets each time to try on. The colours i ordered didn’t quite suit me so I returned. The jackets were great quality and the return process was easy and refunded within 48hrs (both times, no questions).
Really impressed.
I have my eye on a suede jacket instead from Caine.
I’ll order again when my size is in.

Thumbs up!

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Beyond My Expectations!

DEAR CHRISTINA~

MY FABULOUS COGNAC TRENCH COAT ARRIVED----BEFORE MY BIRTHDAY!!!!  YAHOO!  With layers of bulky t-shirts + sweaters, I slipped into your coat, like a love letter into an envelope!

How did you DO that?  You mailed it from 1/2 way around the world on Mon., Jan. 18th.  It arrived here 2 days later, on Wed., Jan 20th.

Lord!  Sometimes, it takes 10 whole days to get a letter from one side of my city to the other!!!  "Postal Service" is an Oxymoron!

I guess DHL ROCKS!!!!

AND YOU ROCK.  WHAT STRINGS DID YOU PULL to make this happen?

The color, cut, + design are are impeccable.  The texture is like BUTTER.  FABULOUS!

Thank you, Merci, Grazie, Arigato Gozaimus!!!!

Sincerely,

Dr. Pamellina Cornish

29 January 2021
Unprompted review
Rated 1 out of 5 stars

fake signature by driver

Item status was saying that it's delivered but for some reason delivery driver gave me nothing on that day. I did contact customer service of caine leather and they told me that they launch investigation. More than 2 weeks after they saying me that they had an interview with a delivery driver and he saying that he did deliver item to me. what a joke. what a service. they spam me with the same reply all the time. I am asking for proof of delivery and they just attach picture from their website with some fake signature of my parcel. lol.

27 January 2021
Unprompted review
Rated 1 out of 5 stars

ALex has been sending me mails all day

ALex has been sending me mails all day. They do not have my size so he wishes to annoy me.

Have reported them for GDPR abuse. No help and whoever this guy Alex is......what a complete idiot!

Overpriced sourced from Pakistan sweat shops

25 January 2021
Unprompted review
Rated 2 out of 5 stars

Just a more expensive re-seller. Free returns conditional.

I thought Caine Leather was a brand of clothing, but I was disappointed to receive an “Infinity” brand leather jacket I saw on Amazon for ~£80 cheaper instead. It’s only free returns if you have a DPD collection shop where you live - I had to drive almost 50 miles to my nearest one! I eventually got my money back though.

24 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look