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4.0
310 reviews
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Service très efficace de la part de Rachida et rapidité d’intervention.
Excellent !
Reply from Cafeyn
Bonjour,
Merci beaucoup pour votre retour positif ! 😊
Nous sommes ravis que Rachida ait pu vous assister rapidement et efficacement.
L’équipe Cafeyn
OK selection of magazines but suddenly stop publication of a magazine with no notice or explanation.
Reply from Cafeyn
Hello Mr. King,
We’re truly sorry for the frustration this situation has caused.
Changes in title availability can occur due to publishing and distribution agreements, and we regret the lack of clarity you experienced in this case. Your feedback clearly highlights the importance of better communication when such changes happen.
Thank you for taking the time to share your experience with Cafeyn.
Reply from Cafeyn
Bonjour,
Merci pour votre retour !
Nous sommes ravis que vous appréciez la large sélection de magazines et journaux sur Cafeyn !
Très belle journée à vous,
I love reading and this application is perfect for me with a great interface and intuitive hud, i am always in contact with the customer care that really assists me in every issue that i have. You’ve got a wonderful team keep at it
Reply from Cafeyn
We’re thrilled to hear that you enjoy Cafeyn and that our team has been helpful! Thank you for your kind words and encouragement it means a lot to us.
I always enjoyed this application giving you access to countless magazines and catalogs, but whenever i have any issue to my account i always can count on the customer care with a fast and quality answer.
Thank you Cafeyn.
Reply from Cafeyn
We’re glad you enjoy using Cafeyn and that our support has been helpful! Thank you for your kind words and for taking the time to share your experience.
Huge offering of the best newspapers and magazines. I have a subscription and use the app every day to stay up-to-date on what's happening in the world. The app gets updates every couple of weeks, with new features and other improvements. So far, it's been a great experience for me.
Reply from Cafeyn
Thank you for your feedback! We’re glad you enjoy the wide selection of newspapers and magazines, and that the regular updates and improvements enhance your experience.
If you ever need assistance, you can reach us at support@cafeyn.co.
Fantastic news app. Clearly the best in the market in terms of catalogue and product experience !
I enquired as to why my subscription had been stopped and was told that payment was declined. I relaised then that it had been declined because of fraudulent actrivity on my cards. I explained this but later found I could gain access to cafeyn. U was surprised and delighted that I had been given a promotional sunscription to cover me until my new cards arrived. So good to find an organisation that treats customers well: I must make a specialo mention of Nabil who organised it all.
A great catalog for French users, i hope they get more titles for the English audience.
The apps are also better and more comfortable.
A subscriber from September 1st
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