It was easy to customize and order. I got a mug which showed up broken the first time, but it was easy to report the problem and get my order resent, and it arrived unbroken the second time. It kind o... See more
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About CafePress
Written by the company
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
Written by the company

Contact info
United States
- 1-844-988-0030
- social@cafepress.com
- www.cafepress.com
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The market totes are perfect
The market totes are perfect! I love them, if I am seriously considering re-ordering!
May use AI-assist with repliesRead more
The hat was too large
The hat was too large. After readjusting it to make it smaller, I found it didn't lie flat on my head.

Reply from CafePress
Order was packaged very well…
Order was packaged very well and arrived quickly. The mugs are really cute- this is my second order- like to give them as gifts.
Fast Turnaround
Easy to work with, fast turnaround, reasonable pricing. Only slight problem with damage in shipping.
Awful experience
Awful experience. Ordered custom bags that had print quality issues. When I contacted the company I was told in order for reprints I had to send the first batch back first. We had an event and needed the bags ASAP. We were told by multiple reps that this is their policy and there was nothing they could do. Between work and life I wasnt going to be able to drop it off at the post office until a week later. They said they needed the misprinted bags so they can recycle. So the recycling couldn't wait a week?

Reply from CafePress
Outstanding customer service
Outstanding customer service, quality artwork and precise delivery timeframe.
Easy to set up my my request decent…
Easy to set up my my request decent price and relatively quick delivery
the quality of the image
the quality of the image, especially on the hats were disappointing.. The quality of the of the material was great but the image printing quality control could be better

Reply from CafePress
Process was seamless and shirts turned…
Process was seamless and shirts turned out great
I ordered a personalized license plate…
I ordered a personalized license plate for my brother's birthday. It read "Casey's Man Cave"The size of the personalized writing was quite small. It does not look nice with all the white plate taking up most of the item. The picture of the plate was deceiving. The writing appears larger than the actual size of personalization. It was disappointing. I order several items from Cafe and will continue to do so.
Thank you for your time.

Reply from CafePress
Great quality tumblers
Great quality tumblers! We are super excited about bringing these to our congregation!
magnets are cheap and weak 3 came damaged one…
magnets are weak 3 came damaged one already blew off the car. messaged for help they didn’t do anything. will be disputing this with my credit card shortly

Reply from CafePress
Great mugs/Great experience
The mugs I ordered are exactly what I wanted. The ordering process was very easy and delivery was right on time.
I received a tee shirt that had a…
I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors)
I hate having to deal with these things but the customer service person i talked to was wonderful and made it a good experience. She was extremely helpful and easy to talk to.
Simply Beautiful Mugs
What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will be ordering lots more simply because everybody loves them and I will share your website with others so that way they can learn as well and be able to get mugs, T- Shirts or whatever they’re needing. Thanks again and I look forward ordering again.
Beautiful hats and even arrived earlier…
Beautiful hats and even arrived earlier than stated.
Absolutely pathetic
Absolutely pathetic! No Quality Control at all at this Company! Horrible product quality work.

Reply from CafePress
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