CafePress Reviews 

203,320
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,861 reviews, reviewers had a great experience with this company. Customers frequently praise the products, noting that items often match expectations with great quality and clear designs. People find the ordering process easy and appreciate the reasonable, sometimes unbeatable, prices. Many consumers also highlight the fast delivery services, with orders arriving quickly, often on time or even ahead of schedule, and well-packaged. However, some customers also noted specific product issues, such as items arriving broken, designs appearing fuzzy or off-center, or products not matching their online descriptions. A few other people also felt that delivery could be problematic, experiencing slow shipping, missed deadlines for events, or receiving packages that were not securely sealed.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, design accuracy, and... See more

Quality

Reviewers highlight positive aspects of quality, often noting that products exceed expectations and offer... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and a desire to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick shipping and timely... See more

Price

Users describe positive interactions with price, often highlighting reasonable and great price points that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to customize and order. I got a mug which showed up broken the first time, but it was easy to report the problem and get my order resent, and it arrived unbroken the second time. It kind o... See more

Rated 4 out of 5 stars

I ran across Cafe Press while searching for a quick turnaround for a hat design that my golfball vendor could not meet. The site said there were small, medium and large hats so I ordered small but whe... See more

Rated 5 out of 5 stars

Nice quality of our shirt project & exact representation of what we were seeking for our children’s fair. Unfortunately shipping was slow & did not receive in time for our event. If you are looking to... See more

Rated 5 out of 5 stars

Full disclosure, I'm not much of a SWAG person. I hate handing out stuff I think will be discarded later. So I was especially pleased that there were so many products I would be proud to give, because... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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4.2

All reviews

(203,320)

4,903 reviews in the last 12 months

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Rated 3 out of 5 stars

The hat was too large

The hat was too large. After readjusting it to make it smaller, I found it didn't lie flat on my head.

21 July 2026
CafePress logo

Reply from CafePress

We're sorry to hear about your recent experience and appreciate your review. We do our best to clarify the sizing of all items we offer, but understand not every order will arrive just as expected - especially when purchasing online. We'd like to check into this, as well as help provide a resolution to your order. Please email us at support@cafepress.com and we'll gladly assist further. We hope to hear from you, soon!

Rated 1 out of 5 stars

Awful experience

Awful experience. Ordered custom bags that had print quality issues. When I contacted the company I was told in order for reprints I had to send the first batch back first. We had an event and needed the bags ASAP. We were told by multiple reps that this is their policy and there was nothing they could do. Between work and life I wasnt going to be able to drop it off at the post office until a week later. They said they needed the misprinted bags so they can recycle. So the recycling couldn't wait a week?

22 July 2026
CafePress logo

Reply from CafePress

We are sorry to hear about your recent experience and appreciate your feedback. We request a return both to dispose of the items properly, but also for our team to investigate - this step is important for us to better investigate what went wrong, as well as ensure it will not occur again on the new items. That said, we understand the inconvenience this has caused, and do apologize for the trouble. We're always happy to further review an order as well as assist the best we're able - please never hesitate to contact us at businesscare@cafepress.com if we can check into this order. Thank you again for your comments - we're always working to improve our services.

Rated 3 out of 5 stars

the quality of the image

the quality of the image, especially on the hats were disappointing.. The quality of the of the material was great but the image printing quality control could be better

22 July 2026
CafePress logo

Reply from CafePress

We're very sorry to hear about the quality issues with your recent order and appreciate your review. This problem is quite rare - each order should arrive just as it appears in your preview/proof image. We'd like to investigate this, as well as help ensure a resolution is provided to your order. At your convenience, please email us with a photo of what was received at businesscare@cafepress.com - we'll gladly assist as soon as possible. We look forward to hearing from you!

Rated 3 out of 5 stars

I ordered a personalized license plate…

I ordered a personalized license plate for my brother's birthday. It read "Casey's Man Cave"The size of the personalized writing was quite small. It does not look nice with all the white plate taking up most of the item. The picture of the plate was deceiving. The writing appears larger than the actual size of personalization. It was disappointing. I order several items from Cafe and will continue to do so.
Thank you for your time.

22 July 2026
CafePress logo

Reply from CafePress

We're sorry to hear about the issues with your recent order and appreciate your review. Checking into your order, it does look like the logo applied to the license plate was not properly scaled during the design process of your order. All items will print just as they are submitted to our team - when uploading a smaller image, it must be scaled on your end to the size of the item. Unfortunately, we are limited in these matters, as we do not modify orders once they have been placed. That said, we're happy to check into a resolution for your order. At your convenience, please email us at support@cafepress.com and we'll gladly assist as soon as possible. We hope to hear from you, soon.

Rated 1 out of 5 stars

magnets are cheap and weak 3 came damaged one…

magnets are weak 3 came damaged one already blew off the car. messaged for help they didn’t do anything. will be disputing this with my credit card shortly

17 July 2026
CafePress logo

Reply from CafePress

We're sorry to hear about the trouble with your recent order and appreciate your review. This problem is unusual, and we're always happy to help investigate these occurrences, as well as help ensure a resolution is provided. Checking in on our end, we were recently in contact and have reached out to our printers to replace your magnets, at your request. We did note that it may take just a day or two for a reply. We're working on your replacements, however, will be limited if a dispute is filed. If a refund is preferred for the magnets, please contact us at businesscare@cafepress.com and we'll gladly assist with that option. We appreciate your feedback and hope to hear from you soon.

Rated 5 out of 5 stars

I received a tee shirt that had a…

I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors)
I hate having to deal with these things but the customer service person i talked to was wonderful and made it a good experience. She was extremely helpful and easy to talk to.

14 July 2026
Rated 5 out of 5 stars

Simply Beautiful Mugs

What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will be ordering lots more simply because everybody loves them and I will share your website with others so that way they can learn as well and be able to get mugs, T- Shirts or whatever they’re needing. Thanks again and I look forward ordering again.

21 July 2026
Rated 1 out of 5 stars

Absolutely pathetic

Absolutely pathetic! No Quality Control at all at this Company! Horrible product quality work.

21 July 2026
CafePress logo

Reply from CafePress

Thank you for the feedback Thomas. We're very sorry that you're dissatisfied. We're committed to producing only the highest quality items and are actively investigating this matter. Please contact us at businesscare@cafepress.com for further assistance and consider an updated rating if you're satisfied with the final outcome. Thanks again.

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