www.cabreramedina.com/EN Reviews 

10,355
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff, noting that the vehicle handover process is exceptionally smooth, transparent, and completely free of any unexpected extra charges or aggressive upselling at the desk. Travelers also deeply appreciate receiving exceptionally clean, high-quality vehicles alongside convenient airport or hotel pickup services that make journeys stress-free. However, some customers also noted occasional issues regarding vehicle readiness, maintenance, or minor mechanical oversights upon collection. A few other reviewers experienced frustrating waiting times when cars were not immediately available, while a handful mentioned dealing with unhelpful staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick and efficient pick up and drop off... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Product

Reviewers mention positive feedback about product, noting that vehicles are generally modern, clean, and... See more

Quality

Clients share positive opinions on quality, frequently describing vehicles as brand new, spotless, and in... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,355)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car hire

We have used this company many times over the years and we have always had great service and the car's have always been spotlessly clean

16 August 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed of…

Have used this company for a number of years and would of always recommended them, however on our arrival this year the reservation we had made months before had disappeared while we were in the air !! They had no booking for us even though it was in our account just before we boarded the plane from the uk. So no car until the next day at a considerably higher price than we had booked for just make sure you have a confirmation email and have a screenshot or printed copy of your booking.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Super Experience

This has got to be the easiest car hire I’ve ever done. All booked online weeks before our holiday and clear communications from then on.
Our car was delivered to our hotel by a very helpful representative who told us what was expected when the car was returned and we didn’t even have to take it back, they came and collected it from our hotel reception.
Would definitely use these guys again and would recommend to anyone

14 August 2025
Unprompted review
Rated 5 out of 5 stars

This company has always looked after me…

This company has always looked after me even when I’ve made mistakes on bookings or if a car is not working properly, they have found solutions promptly and with no fuss , always leaning on what’s best for their client than what’s best for them

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Car Hire

Hired a car for the day in Lanzarote for the first time, booked online strolled down to the local office a few questions, paid, and out the door with a the car all ready. Dropped the keys off back at the airport upon return, couldn’t have been more easier would definitely use again.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

The key pick up and vehicle collection process is first class, returning the vehicle is so simple.
The car was fully fuelled and in good condition.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Long-standing customer. The experience in Lanzarote airport is always smooth and easy. Very clear pricing structure with no hidden extras (damage/ tyres/ windscreen etc.). Car in excellent condition and as expected. Drop-off super easy.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Reputable company

We always use this reputable company. Good value for money. Clean cars and delivered to and collected from your accommodation. Just hand the keys in at reception. Never had many problems but when we did last year the car was replaced immediately.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company. 5 stars

Excellent company. The car was exactly the same model that I booked and was a high end model with cruise control, parking sensors, lane keep assist, reversing camera, apple car play, android auto etc. The pricing was very transparent and included full insurance with no excess. They also don't take any deposit on the credit card. The best company in Lanzorate if you are planning to hire a car.

13 July 2025
Unprompted review

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