This place was an absolute disaster…
This place was an absolute disaster from start to finish. Despite routes being provided in different formats, the location was extremely difficult to find. Thankfully, their WhatsApp support was responsive, which was one of the few positives. However, upon arrival, we were greeted by an overgrown area where the paths were barely visible—clearly, there has been no effort to maintain the grounds. Blaming the lack of upkeep on rain or natural conditions is just not acceptable; some maintenance is desperately needed.
The room itself was a nightmare. The green sheet on the bed looked like something straight out of a horror movie. The mattress was sunken and uncomfortable, and the pillows were so cheap and flimsy they might as well be thrown out. The entire room was dusty and filled with cobwebs—a perfect setup for an asthma attack. I had one of the worst nights ever due to the dust.
To make matters worse, the cabin was in an area teeming with mosquitoes, yet they didn’t even provide mosquito nets for the beds. Yes, we came prepared with our own mosquito sprays and other necessities, but for the amount of money spent on this cabin, a mosquito net is not too much to ask for. The shower was another disappointment, with very little pressure, making it a horrible experience.
What really pushed us over the edge was the dangerous situation we were put in regarding drinking water. We were informed that there would be drinking water available at the cabin and that we only needed to bring about a liter of water. We did exactly that, only to find a plaque in the cabin telling us the water was unsafe to drink. You can imagine the horror when we read that. Feeling unsafe and at risk, we left the cabin before 6 a.m., desperate to escape this traumatic experience.
After our ordeal, we checked other reviews and found that every issue we faced has already been mentioned by previous guests. Clearly, Cabiner does not care about the feedback they receive. If they did, these problems would have been addressed long ago. It’s particularly disappointing because we’ve visited many places, including in Africa, and seen some of the most beautifully maintained cabins. The state of Cabiner’s cabins is shameful in comparison, even when compared to so-called "third world" cabins. It feels like a money making scam
The situation with the fire pit was another infuriating issue. The grass around it was knee-high, making it impossible to walk to. I didn’t pay to wade through high grass just to enjoy a basic amenity. This was truly atrocious and completely unacceptable.
Overall, this experience was infuriating, and I wouldn’t recommend this place to anyone unless serious improvements are made.
18 August 2024
Unprompted review