BuyBackTronics.comReviews 

2,156
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the straightforward and easy process for selling items. Many appreciate the fair and often higher prices offered for their products compared to other companies, with prompt and expected payments being a common positive point. The user experience is frequently described as smooth and efficient, with good communication throughout the transaction. However, some people mentioned dissatisfaction due to unexpected price reductions after evaluation, with some feeling the initial offer was not honored. A few customers also noted issues with slow processing times and poor communication, leading to a less professional experience than anticipated. There were also instances where customers reported receiving damaged items back or missing accessories, contrary to their initial submission.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, professional, and fair.... See more

Price

Reviewers highlight positive aspects of price, with many finding the offers to be fair, competitive, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the prices... See more

Payment

Consumers find payment to be a positive experience, often highlighting the quick processing and prompt... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well designed process. Easy to follow instructions and the eCheck option worked out well. Got my payment quickly. Unrelated, trying to complete this this review, starts with clicking a link in Buy... See more

Rated 5 out of 5 stars

This company’s 5-star average rating is absolutely well-earned. They promise big and keep every promise. They made a much higher offer than any other company and didn’t pull any “gotchas” to try to we... See more

Company replied

Rated 5 out of 5 stars

This gave me an opportunity to get some residual value from my Series 7 watch as I upgraded to 11. Despite some trouble with decommissioning the old watch, John Y stayed with me until it was figured... See more

Company replied

Rated 5 out of 5 stars

The company acted with integrity. They revised my quote after receiving the phones I was selling and determined they were in better condition than I initially reported. They gave me more money for the... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Recycling and Unlocking Service
  3. Cell Phone Store
  4. Computer Store

About BuyBackTronics.com

Written by the company

About BuyBackTronics

Since 2018, BuyBackTronics has helped customers throughout the United States sell electronics for cash through a simple online and mail in process. With hundreds of thousands of successful transactions completed, we’ve built a system that is transparent, consistent, and easy to use.

Get an instant quote online, ship your device for free, and get paid quickly. Whether you’re upgrading your iPhone, selling your MacBook, trading in a GPU, or cashing out a gaming console, we make the experience straightforward from start to finish.

Why Customers Choose BuyBackTronics

We focus on competitive pricing, clear communication, and reliable service. Here’s what sets us apart:

  • Free Inbound Shipping – No hidden fees. We cover the cost of sending your device to us anywhere in the United States.
  • 14 Day Price Guarantee – Lock in your offer and protect your quoted price.
  • Flexible Payment Options – PayPal, eCheck, Check, Gift Cards, or Virtual MasterCard.
  • Competitive Market Based Pricing – Clear grading standards and consistent evaluations.
  • Optional Shipping Kits – Secure packaging available for added convenience.
  • Expedited Processing – Faster turnaround available when needed.
  • Real Time Updates – Stay informed throughout the entire process.
  • No Obligation Offers – You are never pressured to proceed.

Bulk BuyBack

We also work with schools, companies, and organizations throughout the United States looking to sell devices in volume. Whether you are managing an IT asset refresh cycle or upgrading business laptops, smartphones, and company issued devices, we provide competitive bulk buyback quotes and streamlined online processing.

What We Buy

We purchase a wide range of electronics, including:

  • Smartphones – iPhone, Samsung Galaxy, Google Pixel, and other Android devices.
  • Laptops and MacBooks – Apple and Windows models.
  • Desktop Computers – iMac, Mac Studio, Mac Mini, and Windows desktops.
  • Gaming Consoles and Handheld Systems – PS5, Xbox, Nintendo Switch, Steam Deck, ROG Ally, Lenovo Legion Go, MSI Claw, and more.
  • GPUs and Graphics Cards – NVIDIA, AMD, and Intel.
  • Cameras – DSLR and mirrorless models.
  • Tablets and iPads – Surface, Galaxy Tab, Pixel Tablet, Lenovo, and more.
  • Drones – Popular DJI models and other major brands.
  • Smartwatches and Wearables
  • Audio Equipment
  • VR Headsets

Get your instant quote today and turn your used tech into cash with BuyBackTronics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,156)

566 reviews in the last 12 months

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Rated 5 out of 5 stars

Process was smooth as silk

Process was smooth as silk. Price was fair. Everything went as planned. Would use this service again.

29 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Sean,

Thank you for the review, and welcome to your first experience with BuyBackTronics.com. 🎉

Love “smooth as silk.” We have always believed selling unwanted electronics should be a straightforward and predictable process, so we’re glad everything went as planned.

We appreciate you choosing to sell to us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fast and easy sale of mt MacBook Pro

Fast and easy sale of mt MacBook Pro. Great website, good correspondence, and quick payment - all good here.

24 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Eugene,

Thank you for taking the time to leave us a review, we really appreciate it.

Glad your very first experience selling your MacBook Pro 💻 to us was a great one. We appreciate the feedback on the website, communication, and quick payment.

Thank you for choosing us, and we hope you’ll consider us again the next time you are looking to sell your tech.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

BuyBackTronics has a website that makes…

BuyBackTronics has a website that makes it really easy to navigate to submit a device. They will send an email with an address label with free shipping. They are fair in their assessment and then payment is however you wish.

25 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jan,

Thank you for taking the time to leave us a review, we really appreciate it. 😊

Love how your review walked through the full Trade-in process. We’re glad you found the website easy to use and appreciated the fair inspections and payment flexibility. The idea is to provide as many options as we can for the sake of convenience.

We appreciate you choosing us and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fast and trustworthy

𝙱𝚞𝚢𝚋𝚊𝚌𝚔𝚝𝚛𝚘𝚗𝚒𝚌𝚜 𝚒𝚜 𝚝𝚛𝚞𝚕𝚢 𝚕𝚎𝚐𝚒𝚝 𝙸 𝚖𝚞𝚜𝚝 𝚊𝚍𝚖𝚒𝚝 𝚝𝚑𝚊𝚝 𝙸 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚜𝚔𝚎𝚙𝚝𝚒𝚌𝚊𝚕 𝚊𝚝 𝚏𝚒𝚛𝚜𝚝 𝚋𝚞𝚝 𝚝𝚑𝚛𝚘𝚞𝚐𝚑 𝚌𝚘𝚖𝚖𝚞𝚗𝚒𝚌𝚊𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚐𝚛𝚎𝚊𝚝 𝚌𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚝𝚑𝚎𝚢 𝚑𝚘𝚗𝚘𝚛𝚎𝚍 𝚝𝚑𝚎𝚒𝚛 𝚘𝚛𝚒𝚐𝚒𝚗𝚊𝚕 𝚘𝚏𝚏𝚎𝚛 𝚝𝚑𝚎𝚢 𝚐𝚊𝚟𝚎 𝚖𝚎 𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚜𝚝𝚊𝚛𝚝 𝚠𝚑𝚒𝚌𝚑 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚐𝚎𝚗𝚎𝚛𝚘𝚞𝚜 𝚊𝚗𝚍 𝚖𝚘𝚛𝚎 𝚝𝚑𝚊𝚗 𝚏𝚊𝚒𝚛 𝚒𝚗 𝚖𝚢 𝚘𝚙𝚒𝚗𝚒𝚘𝚗 𝚝𝚑𝚊𝚗𝚔 𝚢𝚘𝚞 𝚋𝚞𝚢𝚋𝚊𝚌𝚔𝚝𝚛𝚘𝚗𝚒𝚌𝚜

22 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jesse,

Thank you for taking the time to leave us such a thoughtful review, we really appreciate it. 🙏

We completely understand the initial hesitation, and we’re glad you still gave us the opportunity to earn your trust. Honoring our offers without fail, whenever devices are described accurately, is a big part of how we do business.

We appreciate you choosing us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I had a great experience selling my…

I had a great experience selling my tech to Buybacktronics. The process was fast, and the pricing they offered was very fair compared to other sites. Their customer service was also top-notch—super responsive and helpful throughout the entire transaction.
I highly recommend using the eCheck payment method. It’s incredibly convenient and much faster than waiting for a traditional check in the mail. If you're looking for a hassle-free way to get paid for your devices, this is the way to go!

15 February 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey J Copp,

Thank you for leaving us such a thoughtful and detailed review, we really appreciate it. 🙌

Glad to hear you had a great experience selling your tech to us and appreciated the pricing, support, and overall process.

And we couldn’t agree more, the eCheck option is a great choice for customers who want a faster and more convenient payment method compared to waiting for a traditional check in the mail.

We look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I had a great experience recently with my Iphone 15 promax Tradein

I had a great experience recently with BuyBackTronics everything went very smooth got my money back after tradein

20 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Sirajuddin,

Thank you for taking the time to leave us such a great review, we really appreciate it. 📱

Glad your iPhone 15 Pro Max Trade-in went smoothly and that you had a great experience selling to us.

We appreciate you choosing BuyBackTronics.com and look forward to your future trade-ins with us.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Does a good job with price and service…

Does a good job with price and service is good. Compared to other options, price is relatively a little higher, but does take a bit longer compared to other options, but it is worth the wait. Communication is ok.

20 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey there,

Thank you for taking the time to leave us some feedback, we really appreciate it. 🙏

While we were not able to look up your specific trade-in details with the name provided, we do want to acknowledge that we experienced a spike in trade-in volume around mid April, which caused some processing times to run longer than we aim for.

We have since improved our processes, expanded the team, and are back to processing devices within the timeline promised. We appreciate your patience and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Customer service was very helpful and…

Customer service was very helpful and everyone involved with the process was great.

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jayden,

Thank you for leaving us such great feedback, we really appreciate it. 😊

Glad to hear you had a great experience with us, and noticed how helpful and willing to assist our team is throughout the process.

We appreciate you choosing us and hope you’ll consider us again the next time you are looking to sell your unwanted tech.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Excellent service and I received good…

Excellent service and I received good price for the two phones, I sold. A Better price than any other Company I looked at. Thank you BuyBackTronics !!!

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Micheal,

Thank you for leaving us such a thoughtful review, it truly means a lot to us. 🙌

We are always happy to know our offers were competitive, but it is especially great to hear that the service also stood out.

Thank you for choosing to sell to us, and we look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Great exprience

Everything worked as expected. I plan to use it for my future trade-ins.

15 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey CC,

Thank you for taking the time to leave us a review, we really appreciate it. 😊

Glad everything worked as expected and that your experience with us was a great one.

We definitely look forward to working with you again on your future trade-ins.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fair pricing and great support

I've used the company twice thus far. Each time I've felt the price was fair and the support has been fantastic. I have recommended a few times and will be using again.

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Chris,

Thank you for the wonderful review, and great to see you back trading in with us. 🙌

Always a pleasure working with returning customers, and we truly appreciate the continued support and recommendations.

We look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Much safer than Facebook marketplace 10…

Much safer than Facebook marketplace 10 out 10 will recommend

13 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Dmitry,

Thank you for taking the time to leave us a review, and welcome to your first experience selling to BuyBackTronics.com. 🎉

We’ve always believed selling unwanted electronics should be a simple and predictable process. You get an upfront quote, use our prepaid shipping label, ship it out, and leave the rest to us.

We appreciate you choosing our service and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I would 💯 recommend them to everyone

I would 💯 recommend them to everyone! From my quote to me depositing the check in the bank it was just under 2 weeks! They also gave the best price for my trade in phone! They kept in contact with me every step of the way. It was truly refreshing to deal with an honest, trustworthy company!

31 March 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Judy,

Thank you for taking the time to leave us such a wonderful review, we truly appreciate it. 💯

Always a pleasure working with customers like yourself. We’re glad you enjoyed your first experience with us, and there is nothing better than having the integrity we strive to operate with noticed.

As for the communication, that is simply part of our promise. We keep you up to speed as your device moves through the process.

We truly appreciate the recommendation and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Great company

Great company! They are working honestly, fast processing, and quick pay. Recommend.

7 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Naliya,

Thank you for the great review, we truly appreciate it. ✨

Glad everything moved quickly and that you had a good experience working with us.

Thank you for the recommendation, we look forward to your next trade-in.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Very honest and good payout

They have very helpful customer service and very fast with the payout. I would definitely recommend them to everyone I can. Because they are legit.

8 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Tamisha,

Thank you for taking the time to leave us such a great review, we really appreciate it. 🙌

Glad your very first experience with us was such a good one. Always means a lot when customers notice the honesty, service, and speed we work hard to provide.

We truly appreciate the recommendation and look forward to your next trade-in.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Awesome Customer Service and Company!

14 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Shanna,

Thank you for the awesome review, we really appreciate it. 💙

We’re glad the service made a great impression, and it was a pleasure working with you.

Thank you for choosing us, and we hope you’ll consider us again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Great experience; just as described

Process was just as described on the website. Easy to enter information on the form, email alert when they received the phone, a slight delay in processing was communicated to me (but actually didn't take as long as they indicated), and I got the amount that I was quoted. Great experience!

30 March 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jeff,

Thank you for taking the time to leave us such a thoughtful review, we really appreciate it. 😊

We’ve always believed the process should feel clear and predictable, so it’s great to hear everything matched what was promised on the website. We also appreciate your patience with the brief processing delay.

Thank you for choosing us, and we look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Good communication and updates

Good communication and updates, quick shipping and processing, and best of all quick payment.

10 March 2026
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Daryl,

Thank you for taking the time to leave us a review, we really appreciate it. 🙌

We’re glad your first experience with us checked all the right boxes, from communication and updates to quick processing and payment.

Thank you for choosing us, and we look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Quick payment

My items were inspected and accepted well. Payments with expedited service are usually quick. I’m very pleased with overall service and would definitely recommend this business.

14 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey P Daniel,

Thank you for taking the time to leave us a review, we really appreciate it. ⚡

Our expedited processing options are on a whole different level for customers who want things moving quickly. In some cases, you can check out, ship out, and get paid in as little as 3 days.

We truly appreciate the recommendation and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Seamless transaction!

Simply perfection! They offered me the best payout for my device and were great with communication. They will continue to receive my business.

9 March 2026
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Emily,

What a wonderful review, truly, thank you. 🥳

We’re grateful for the opportunity to earn your business and glad the communication and payout made for a seamless experience.

We definitely look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

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