Fantastic experience from start to finish! As I walked through the doors of buy-a-bike I was welcomed by Lewis on reception who was very helpful in showing me the kids bikes, and helping my son find t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking for a new carbon road bike for a few months, until I spotted a 2025 Bianchi from Buy-a-Bike at a great price, and the right size! Staff were particularly helpful on the phone, an... See more
Company replied
Bought a Cube E bike from Buy a bike. Great customer service . No pressure, knowledgeable staff, test ride to make sure you are happy with what you are buying . Smooth handover on collection an... See more
Company replied
Fantastic service, ordered my new bike which wasn't a stock item. Arrived and assembled in store within two days. Set the bike up ready for riding on collection. Staff are very friendly, helpful and... See more
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Company details
Written by the company
Lancashire Authorised Bike Dealer for Cube, Giant, Merida, Cannondale, Trek, GT, Bianchi and Riese & Muller. Bikes for all ages and disciplines.
Contact info
Preston Road, PR7 5LH, Chorley, United Kingdom
- 01257 794991
- info@buyabike.co.uk
- www.buyabike.co.uk
4.9
Excellent
580 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great bike at a really good price
Great bike at a really good price. Delivery within a couple of days with communication throughout.
10 January 2026
Reply from Buy a Bike
Thank you Paul.
This is the third bike I have bought…
This is the third bike I have bought over the last two years. I have been lucky and managed to get all three bikes in an epic deal. I hadn’t heard of them when I purchased my first bike from them but reviews seemed good and very glad I went with them. All bikes have been exceptionally well built. They have been sent by FedEx straight away from order but you could change days if needed. FedEx deliver next day. I look no further than purchasing from these guys. Many thanks to all the team 👍🏻😁
5 January 2026
Unprompted review
Reply from Buy a Bike
Thank you so much for your repeat business Stuart.
I thought buy a bike people were very…
I thought buy a bike people were very nice and friendly and very understanding I would recommend people to come here Lewis was amazing 🤩 aswell
17 January 2026
Unprompted review
Reply from Buy a Bike
That's so kind Oliver, thank you.
Great service from this establishment
Great service from this establishment. Got a really good indepth handover with my new bike. Would highly recommend
17 January 2026
Unprompted review
Reply from Buy a Bike
Glad we could get you onto your bike at last Kola!
Great company
Great company, well packaged, delivered on time, stress free purchase. Excellent discount in the post xmas sale. Delighted with my new bike. Wouldn't hesitate to use again.
25 December 2025
Reply from Buy a Bike
Thank you for the great review Nathan!
Great bike for a great price
Great bike for a great price. Also called them to get a delivery estimate and was told the bike was being dispatched that day. Sure enough it was at my house less than 24 hours later. Spot on!
6 January 2026
Reply from Buy a Bike
I'm so pleased everything went to plan John. Thank you for the great review.
Great friendly service!
I have been using Buy a Bike for a good few years now. The service is second to none. I always find myself looking forward to visiting the shop…
Recently I bought my two kids new bikes. The staff were very helpful (and patient) with selecting the right bikes.
My kids are very happy with their new bikes!
13 December 2025
Unprompted review
Reply from Buy a Bike
Always a pleasure John. Thank you for the great review and glad the kids are happy with their new bikes.
FANTASTIC!
FANTASTIC!
Purchased a new bike which was at a super price and the service was spot on.
The bike arrived just two days after ordering and it was all set up for my weight.
Prior to ordering the bike online I had called up for advice which was freely given and super helpful.
Well done and I’ll be back!
7 January 2026
Unprompted review
Reply from Buy a Bike
Thank you very much for the fantastic review Richard, it's always great to be able to give the team good feedback for their efforts.
Friendly , helpful service
Friendly, helpful attention and service from start to finish, without undue pressure to make any particular purchase.
3 January 2026
Unprompted review
Reply from Buy a Bike
Thanks for the great review.
Reply from Buy a Bike
That's lovely of you to say. We do try!
Very helpful staff
Very helpful staff problem with handlebar grips quickly resolved promptly delivered what more can you ask regards
8 December 2025
Reply from Buy a Bike
Thanks for the great review, Merry Christmas.
Great service, lovely showroom, got a good deal
Went to Buy a Bike with my daughter to see a Liv Avail bike they had in store. Very helpful staff, adjusted saddle height and let her try out the bike round the back of the store. We live 20 miles away so the workshop got the bike ready in just over a hour so we could take it back with us. Gave us a discount on pedals. Just took it back today for 6 weeks service/check up and the workshop staff got done straight away. Would recommend this shop to anyone looking for any type of bike
27 October 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review Stuart! ;-)
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Brilliant communication and steps to assemble the bike.
27 November 2025
Reply from Buy a Bike
Thank you for the great review Colin. We do try our best to be helpful :-)
Who would fork out £800 for a bike with…
Who would fork out £800 for a bike with no pedals?
Well I did!
There was an email that was seen after dispatch that I would need pedals and have pay further handling charges also as to the no pedals being in the description it did not stand out to me as it was replacing a cycle that was stolen from my grandson, I just followed the link supplied and the only option as far as I could see was size, I did not see a pedals option.
By the bye the email warning no pedals was sent at 1354 and the email for despatch 1421 hardly time to do anything about it do you not think Mr Buy a Bike?
25 November 2025
Unprompted review
Reply from Buy a Bike
Dear John, we are sorry that you felt the need to leave a 2 star review. Within the bike description it clearly states that this bike doesn't come with any pedals, we also emailed you prior to shipping to inform you of this in case you missed it, enclosing links to popular pedals usually bought with this bike and offering to enclose them with your bike so there would be no carriage charge. High end mountain bikes do not come with pedals from the manufacturer as they are the first thing people typically change. Our Fedex pick up is around 4pm but sadly you had not responded by then.
As you saved £601 off rrp, we wouldnt be able to include free pedals.
Regards Buyabike
Bought online (GT Zaskar LT Expert)
Bought online (GT Zaskar LT Expert), click and collect. Bike was built and ready for collection the next day. I almost wish I hadn't bought online now because I was like a kid in a sweet shop having a little wander around the shop before I picked mine up - biggest selection of bikes Ive ever seen! Really friendly service
22 November 2025
Unprompted review
Reply from Buy a Bike
Thanks Phil, hopefully see you again soon!
Reply from Buy a Bike
Thanks John, we aim to ship asap!
The website was very easy to use and…
The website was very easy to use and ordering and delivery communication was excellent
15 November 2025
Reply from Buy a Bike
Hi Judith, it has just been updated so any feedback really helps! Many thanks for your order.
Fantastic customer service
Fantastic customer service. I was looking for a bike for weeks and finally found it in stock at this company.
Staff were brilliant - they had the bike built and ready for pick up on the same day.
Thank you so much!
Jay
18 November 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review Jay! Happy we could help!
Good customer service
Unfortunately I didn't do sufficient research and discovered the bike I ordered online was not an ideal fit. The company communicated well at all stages and allowed this to be returned and it was hassle free and timely.
30 October 2025
Reply from Buy a Bike
Thank you for the great review, hopefully you've found something more suitable.
Reply from Buy a Bike
Thank you for the great review John!
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