ButterflyMX Reviews 55

Emily is amazing. We love the Butterfly System. Thank you for your patience.

This is nothing but a way for landlords to spy on tenants and it is absolute garbage. They can't fix any problem because they try to insist it is you not them. No delivery person uses it anyway, they are not going to ring 10 bells in apt buildings. In the meantime, you are standing there waving your phone all over as you hold packages, trying to get in. Half the time the touchscreen does not work when it is cold. It is marketed on their website as a way to spy on tenants and find out if they have roomates or frequent visitors.

Shady company which does not respond to emails with concerns about their security and privacy practices. This type of behavior is very odd and alarming for a company which deals in protecting access to residences. In the business of trust, ButterflyMX is clearly not a competent contender.

Amazing experience so far. We worked with Lance to set everything up, install going in tomorrow. We are excited to have a nice organized setup for our tenants

I'm a property manager for several apartment communities, and I cannot say enough good things about the remarkable service provided by Butterfly - specifically Lance Tamayo. I've always received prompt and courteous assistance from Lance, he is a pleasure to work with

Are you kidding me ?
I've been in security 30 years to know a system that is absolutely not for a gatehouse. It is for a condo or office not for a gatehouse. You my friends sold all these people a system forced to work as a gatehouse solution for profit only .
It is indeed the dumbest system out there right now . How many steps does an officer have to take to log in toooo many . If there's a line your fked over ..you rip off artists need to get a clue
Everything needed for a gatehouse is not there ..

Both the app and the hardware are consistently unreliable. The intercom glitches, the touch screen freezes, and the audio quality is terrible. The app isn’t any better—notifications don’t always come through, calls drop, and the door sometimes won’t open at all. For something as important as building access, this should work every time, not just occasionally. Very frustrating experience.

When our company took over managing our property, we needed a lot of help reconfiguring the access points with each building. Lance was a lot of help! He walked me through everything so that I could understand, showed me features I was unfamiliar with, and made sure our residents had the access they needed - which makes my job a lot easier. I really appreciate the time & communication we received!

Would definitely recommend! ButterflyMX is a major improvement to traditional door intercoms.

Needed support with segmenting our residents between panels and Lance Tamayo was able to get this done quickly for us and made sure that it should not be an issue moving forward. ButterflyMX has always been a much loved amenity with our residents. Thanks!

The service itself is awesome and offers different features, like allowing specific access for deliveries. Lance is also extremely helpful and available in getting you set up and answering questions.

As a building manager I find this service to be very user friendly. Along with a great customer service team. I have not had any issues since we implemented this. Also, any questions I have had they were answered in a timely manner.

Had a question about customizing access. Quick response, effective solution. Our rep (Lance Tamayo) is smart and personable. He was available by email and follow-up phone call. He listened, solved our question and clearly walked me through the steps to approach related issues in the future.

I am the President of our small (50 Unit) Condo Corporation and we selected ButterflyMX about 6 weeks ago. The installation process was very easy and the Support Team are amazingly responsive and helpful. We have been using it for the last month and have really had no problems, though we have not (yet) turned on the Visitor or Delivery PINS).

It is very easy to update resident names, phone numbers and emails and even our (few) technophobe residents took to it almost immediately as they do not need to use the app and can continue to rely on phone calls so the system is really quite similar to our older system - except ButterflyMX works and the older system often did not.

We’ve been an installer of ButterflyMX for the past seven years. The value it brings to the multifamily space is unmatched by the competition. ButterflyMX continues to add features, increase reliability, and expand their product offerings.

It’s been great working with the team such as Tommy and Lance.

I've used the Butterfly MX at several properties I manage. The intercom is definitely a game changer. Brennan has always gone the extra mile, is knowledge and super helpful!

I have ButteflyMX’s video intercom at my condo building. I love that I never have to worry about missing a delivery when I’m not home.

Systems has been installed a month and is a significant improvement over our prior system. Installation and service went well, very happy with our purchase.

Setting up a new intercom system is one thing; but implementing it within multiple properties at the same time is another. Working with Lance Tamayo has not only been invaluable with his assistance in setting up the system. Mr. Tamayo's technical expertise, attention to detail, and dedication throughout the installation process were instrumental in ensuring a smooth and successful implementation.

I would like to express my sincere appreciation & thank you for your support and commitment throughout this process.

We absolutely LOVE Butterfly MX. This has been a game changer for our business. The team is super helpful and went above and beyond with every aspect of communication. I would 100% recommend you get it.